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Dell PowerProtect Data Manager vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Manager
Ranking in Backup and Recovery
11th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
19
Ranking in other categories
Deduplication Software (6th)
Synology DSM
Ranking in Backup and Recovery
53rd
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Backup and Recovery category, the mindshare of Dell PowerProtect Data Manager is 2.4%, down from 4.6% compared to the previous year. The mindshare of Synology DSM is 1.4%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell PowerProtect Data Manager2.4%
Synology DSM1.4%
Other96.2%
Backup and Recovery
 

Featured Reviews

Jerome Edwards - PeerSpot reviewer
Ops Specialist: System Engineer Backup at BCX
Backup platform has provided faster, reliable RMAN protection for critical databases
I apologize, but I'm not in a position to answer what areas of Dell PowerProtect Data Manager I would like to see improved or enhanced. There is still a lot of features that we haven't tried yet. I can't say whether I can answer that because we basically don't experiment as often as we should on PPDM. I won't be able to answer that. Based on my use cases with Dell PowerProtect Data Manager, I would like to see alerts improved, as streamlining the alerts could help. The alerts are becoming an issue because we don't always get notified of certain things via the alerts.
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The use of Dell PowerProtect Data Manager certainly improves the speed of my data recovery efforts compared to the previous Dell products because it is easier to use and much faster; the compression and deduplication are also good, which helps in recovery."
"Dell PowerProtect Data Manager is a comprehensive backup software that integrates with Dell backup storage to enhance data protection."
"Dell EMC PowerProtect Data Manager is user-friendly and easy to use. it does what it needs to do."
"The deduplication is the most valuable feature because it helps to control the overhead."
"The product's initial setup phase was easy."
"It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration."
"The solution's initial setup is straightforward."
"I love that it has an interactive GUI, and it is not complicated to use."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The product performs well. It is easy to use and implement."
"Synology DSM is very easy to work and operate."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable aspect is its ability to handle multiple disks."
"The most valuable features of Synology DSM are its security and connectivity."
 

Cons

"The interface is too complex."
"The solution should enhance its user interface and make it more flexible."
"The Dell EMC PowerProtect Data Manager reports could improve. There should be different kinds of reports on failures, such as dashboards that we can submit to top management or auditors."
"When I raise a ticket, it sometimes takes a while to get a response."
"PowerProtect Data Manager is missing a feature for takeout, which means I cannot store backup data off-site within the software. This is a limitation for organizations that require off-site solutions."
"There is always room for improvement. The compression ratio should be improved as well as the efficiency."
"A lot of improvement is required in Dell's first level of support."
"Regarding the pricing aspect of Dell PowerProtect Data Manager, I am not very happy with that; compared to some other products, it is a bit more costly, and there are definitely areas for improvement."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"Users may lose their data if they don't configure the solution properly."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"The product's only shortcoming is pricing, as it is an expensive solution."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"The only bothersome aspect is that the device is aging."
 

Pricing and Cost Advice

"We offer monthly or yearly subscriptions. The price could be cheaper."
"The product is offered at a very competitive price in the market."
"The solution is not less expensive than competitors but pricing deals are available."
"Dell PowerProtect Data Manager is not an expensive solution."
"The solution is more affordable than other vendors."
"The price of Dell EMC PowerProtect Data Manager is reasonable."
"The licensing costs and pricing model are based on capacity and the license is easy to upgrade."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"Synology DSM is a free tool."
"Synology DSM is a cheap solution."
"It is quite an affordable solution."
"The solution’s pricing is neither cheap nor expensive."
"The pricing varies widely, catering to a broad range of needs."
"The price of the solution is very good."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
14%
Government
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise9
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
I think the license for Dell PowerProtect Data Manager is the same as other backup software.
What needs improvement with Dell PowerProtect Data Manager?
Regarding data recovery improvements in Dell PowerProtect Data Manager, there are challenges with data sets larger than one terabyte that are not related to VM. While VM recovery functions adequate...
Ask a question
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Also Known As

PowerProtect, Dell EMC PowerProtect
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
Information Not Available
Find out what your peers are saying about Dell PowerProtect Data Manager vs. Synology DSM and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.