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Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro vs Zscaler Client Connector comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on May 17, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Dell Trusted Device powered...
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
8.8
Reviews Sentiment
5.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is 0.4%, up from 0.1% compared to the previous year. The mindshare of Zscaler Client Connector is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro0.4%
Zscaler Client Connector0.6%
Other95.3%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Tom Cichosz - PeerSpot reviewer
System Engineer at a healthcare company with 501-1,000 employees
Integrated device protection has secured bios-level threats and preserves user performance
The features of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro that I appreciate most are the real-time analytics in CrowdStrike and the ability to detect anomalies in the computer at the BIOS level, which is excellent to have. You would not normally see that with standard antivirus or regular security software; it would not integrate with the BIOS, but the fact that it does means that you get an enhanced layer of protection with CrowdStrike, more than you would see with another product. My perception of chip-level recovery is that it is a beautiful thing. Normally you are dependent on the OS for recovery actions, but in this case, you do not need that because it happens at the chip level. It happens out of band, before the OS is booted; you can make recovery choices, and that is extremely important. You always need an out of band solution, and on end user devices especially, if that is possible, that changes the whole landscape. Normally out of band is only for server-level devices, but this changes that; this adds an extra layer of protection that you would not normally see. I view the critical feature of Advanced Memory Scanning by CrowdStrike as incredible; the fact that it can actively scan memory without any performance hit on the PC or server devices is remarkable. Previously, in years before 2020, we would see a performance hit from this type of software, but the fact that CrowdStrike integrated with Dell does not cause any performance hit on the end user or the overall performance of the computer is an amazing thing. It is probably the best performing antivirus software I have actually seen.
DA
IT Support Admin at Kuehne & Nagel Inc.
Client activity has been monitored efficiently through in-depth log analysis and traffic filtering
I use the Zscaler speed test, and it is very nice. We use some logs from Zscaler Client Connector to collect data and see what is happening, such as if there is an interruption or something. There is a specific tunnel version that we have to use because, depending on the internet provider, some of them have lower speed, so we have some issues. This is because of the provider, not from Zscaler. We use Office 365 services and Office applications, and because some connections are slow and they do not have full coverage from the internet provider, we have some issues. If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down. This may be because they put some policy. Of course, if you use Office 365 services such as Outlook, the minimum bandwidth is 5 megabits and more, so this causes issues if the users do not have a good remote connection. This depends on the companies and the users, so they need to fix it. This is not from us or our company. It is very useful, and the logs are very helpful. When we go to logs, we understand what is happening.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"This software helps us understand any issues that may arise when someone is not at work."
"From a single pane of glass, you can easily manage all of your endpoints."
"The most valuable aspect of Cortex XDR by Palo Alto Networks for me is its integration with AI detection, where we get to know the behavioral detection based on users, traffic patterns, and different services that we consume."
"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."
"Has great threat detection capabilities."
"Its interface and pricing are most valuable, and it is better than other vendors in terms of security."
"The integrations are out-of-the-box, as are the playbooks."
"If you are considering protecting your Dell endpoints and your Dell infrastructure with CrowdStrike, it is a no-brainer."
"Based on Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro's capability, my organization benefits from improved endpoint visibility, faster threat detection and response, stronger hardware-level protection, and reduced time spent troubleshooting devices through remote management, which helps reduce security risk and improve operational efficiency."
"The best features that Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro offers include excellent integration between hardware and software security, providing significant leverage on AI-driven threat detection and giving all insights in one shot."
"Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro has helped us immensely."
"Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro stood out because it combines endpoint security with advanced levels of security and remote management capabilities, providing a more complete approach to securing and managing devices."
"The fact that CrowdStrike and Dell have gotten to a point where it has no user effect, or virtually zero user effect, is absolutely game-changing."
"The features of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro that I like the most include its ability to recover quickly."
"Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro has positively impacted my organization, as when Falcon detects a threat, it is completely true with no false positives."
"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."
"The real-time analytics feature in Zscaler Client Connector is another valuable feature called Digital Experience, or ZDX, which can easily identify the root cause of issues accessing public or internal resources and provide good analysis so relevant teams can quickly resolve them, making it a very good tool that helps customers."
"The solution operates in the background seamlessly without the user noticing."
"I'd rate the solution nine out of ten."
"The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN."
"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."
"Zscaler Client Connector has eliminated VPN bottlenecks and outages, improved user productivity with instant secure access, and reduced help desk tickets related to VPN issues, overcoming 60% of VPN-related problems while allowing faster onboarding of remote users and better enforcement of zero-trust security policies."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
 

Cons

"A little bit more automation would be nice."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"The GUI could be improved."
"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"As for improvements for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, there is currently no better support for mixed-vendor devices—if it is Dell, it is fine, but for other devices, the support is not that great."
"A more simplified onboarding process and easier configuration for smaller IT teams would be helpful."
"I would like to improve the false positive and false negative rates of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, see a simpler deployment and configuration, more customizable dashboards, broader integration with third-party security and IT tools, continued improvement in reducing false positives, and more detailed documentation and guided troubleshooting for administrators."
"The room for improvement that I would recommend to make it a 10 is that it might be beneficial to scale out to include servers."
"The biggest thing I would do to improve Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is add that agentic AI to it at the highest level and allow it to start to deploy and do things ourselves."
"Improvements needed for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro include handling some legal applications better, as Falcon is blocking some legal, small applications, and it would be beneficial if they could increase their application database."
"I rate this product nine out of ten because I have seen some minor instability issues after updates and some room for UI improvement for deeper analytics, with instances of major issues after updating the GCC that required rollbacks."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"There is a hard learning curve for Zscaler Client Connector; their support isn't the greatest all the time."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"Zscaler Client Connector is not low in cost; it is definitely on the higher side."
 

Pricing and Cost Advice

"The price is on the higher side, but it's okay."
"Very costly product."
"Cortex XDR’s pricing is very reasonable."
"I don't recall what the cost was, but it wasn't really that expensive."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"The pricing is a little bit on the expensive side."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Outsourcing Company
32%
Educational Organization
19%
Construction Company
9%
Comms Service Provider
5%
Manufacturing Company
18%
Comms Service Provider
9%
Construction Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business3
Large Enterprise5
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro?
I am uncertain about the pricing, setup cost, and licensing for Dell Trusted Device powered by CrowdStrike Falcon and...
What needs improvement with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro?
As for improvements for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, there is currently no bette...
What is your primary use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro?
My main use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is that CrowdStrike Falcon is t...
What is your experience regarding pricing and costs for Zscaler Client Connector?
My experience with pricing, setup cost, and licensing is that the pricing is fair, though it is a bit costly. It oper...
What needs improvement with Zscaler Client Connector?
For Zscaler Client Connector, I would appreciate more granular control over the client update rollout and slightly fa...
What is your primary use case for Zscaler Client Connector?
My main use case of Zscaler Client Connector is to provide secure, seamless access to the internet and internal appli...
 

Comparisons

 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
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Information Not Available
Find out what your peers are saying about Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro vs. Zscaler Client Connector and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.