Try our new research platform with insights from 80,000+ expert users

Device42 vs KACE Asset Management Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Device42
Ranking in IT Asset Management
7th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
29
Ranking in other categories
Configuration Management Databases (2nd), IP Address Management (IPAM) Tools (3rd), Data Center Infrastructure Management (1st)
KACE Asset Management Appli...
Ranking in IT Asset Management
20th
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the IT Asset Management category, the mindshare of Device42 is 4.2%, down from 6.2% compared to the previous year. The mindshare of KACE Asset Management Appliance is 1.7%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management Market Share Distribution
ProductMarket Share (%)
Device424.2%
KACE Asset Management Appliance1.7%
Other94.1%
IT Asset Management
 

Featured Reviews

reviewer2783919 - PeerSpot reviewer
Associate Vice President at a tech services company with 10,001+ employees
Granular discovery has ensured confident workload migration and optimized cloud move group planning
Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.
Adam Augustín - PeerSpot reviewer
Country Manager at Prianto Ltd
Remote control and massive deployment streamline operations efficiently
It seems that it is a bit difficult to learn and purchase. The requirement for employees to be certified before purchasing is understandable yet can be a hurdle. A focus on more simplicity and user-friendly features would be beneficial. More training deals, up-to-date articles, and improved documentation would help users navigate the solution more intuitively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The way the solution’s automatic IT asset discovery and inventory functionality works is you set up a discovery job, then you can schedule it to run. I schedule all of the runs daily at different times so nothing is interfering with anything else. It's nice to know that you can set up the scan, schedule it, and sit back. You can check them every day and make sure everything ran, making sure nothing had errors, then you're good to go. Anything new is going to automatically be discovered, which is nice. It takes some of the stress off because you don't have to know, "If this team opened new servers, we need make sure now it will automatically pick them up." It is one less thing to worry about. It gathers a lot of data points."
"The reporting part is valuable. You have classic reports, and you can also do advanced reporting. They also have the DOQL feature for queries. You can write SQL queries to get your data and create custom reports."
"Device42 has positively impacted our organization by helping us become one of the best companies for asset management and inventory for the enterprise businesses we work with."
"The topology layout is the most valuable feature."
"The Insights+ component is useful for us because it does business application mapping and helps us visualize it. It saves us time because we don't have to hunt for data."
"A big plus for Device42 was the auto-discovery. With it, we have updated devices, updated systems, and up-to-date systems."
"The solution's agentless approach to asset discovery is very important for us because installing agents on physical or virtual devices is not easy in our company. We have to escalate these kinds of things to different levels of security. Not having to install agents makes it easy for us."
"Device42 stands out as a really competitive tool as compared to some of the other tools which are out there in the market, such as BMC Discovery, Freshservice, and ServiceNow, and I am really happy to see that Device42 is really doing well in capturing and including the AI aspect of it."
"We use the solution for IT service desk management and asset management."
"Feature-wise, I think it's more to do with the usability. It's pretty simple and it's got a very low learning curve, so that helps a lot. Feature-wise, things work pretty well as it's provided a lot of information available on the guides and the manuals, and things work as per the description."
"The solution is scalable."
"The ability to work on printers and everything can be done remotely, which enhances functionality."
"We have a support team here in India that has been helpful. We have not reached out to the global support for Quest KACE Asset Management Appliance."
"We utilize the package management feature the most. We also use it for getting the inventory. Companies like us don't have an inventory or asset management system per se. A lot of companies, for instance, use SCCM as their asset management tool. We are using Quest KACE Asset Management Appliance for asset management, which is a good feature. The feature that I really like is to be able to upgrade to the Windows management systems or Windows version. It is very seamless, and I have found it fairly good."
"The platform offers efficient stability."
 

Cons

"A con for Device42 is that Kubernetes integration is lacking. You pay for 10,000 spot licenses and if you're spinning up a Kubernetes cluster, or four or five or six Kubernetes clusters like we do, you're going to have 5,000 or 6,000 nodes in each of those, doing different types of business things."
"Device42 can improve in the area of updates."
"I think the graphical representation of all associated machines needs improvement to better illustrate how these systems have dependencies on each other."
"For the iPhone, the device diagram cannot be downloaded. You have to go to each device and download the device diagram for that device. E.g., suppose there are a 1000 or 2000 servers. You cannot go to each server or device to download a device diagram for each device. There should be a one-click solution for downloading all device diagrams."
"If they could make it so their remote connector could do as much as 10,000 devices, that would be better."
"The resources table needs a few tweaks. We've raised a feature request for this. When you click on resources, it opens up the entire CMDB or the entire data stored in Device42. If that could be customizable, it would be good. We should be allowed to add our own columns to that by writing a script or something like that. There should be an option to add or limit whatever we want."
"My biggest problem with the product is the upgrades. First, we have to do them manually and second, not this last time but the time before that, we actually had to build a new VM to deploy the solution again. We had to back it up and then restore it to the new version. That was inconvenient."
"The only thing which I have noticed so far that is not good is that we had an issue with some reporting from the tool, reporting we had to export. We couldn't do it in the way we wanted to, so we tried to reach out to their support but it took pretty long until we understood how we can manage the reports. We still haven't received a complete explanation of what we need to do and how to do it."
"Quest KACE Asset Management Appliance can improve by incorporating AI and machine learning into the solution."
"Sometimes, it feels like the inventory it takes is not 100% accurate. I would say it is correct 90% of the time. We have had some issues. So, we have to rely on some factors of inconsistency in the data."
"A focus on more simplicity and user-friendly features would be beneficial."
"The initial setup was burdensome."
"The remote desktop tool they are using needs improvement. They have integrated some third-party tools for remote desktop connections but that is a bit complicated. That can be further simplified."
"The first thing I don't like about KACE is that it needs to have a proper service desk. The categories and the command section do not reflect the users and the permanent users porting commands on updating. There is an issue and delay in loading the commands. We also want a proper structure for infrastructure management. Also, the AI chatbot and user template options are missing."
"Quest KACE Asset Management Appliance could improve areas related to the management of updates, especially concerning new operating systems."
 

Pricing and Cost Advice

"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"The product cost is low. It is quite cheap."
"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"We pay $100,000 per year."
"Our licensing costs are on a yearly basis."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"Quest KACE Asset Management Appliance provides two remote desktop licenses which are helpful. The price of the solution is high, it would be beneficial if it was more flexible and less expensive."
"I would rate the solution's pricing a six out of ten."
"It is less expensive as compared to SCCM."
"The product is expensive."
report
Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.
881,757 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
9%
Healthcare Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise17
By reviewers
Company SizeCount
Small Business4
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Device42?
I felt the pricing was a little bit mid-range as compared to the other tools which are out there in the market. For example, I felt the BMC Discovery pricing was quite high. So I think the pricing ...
What needs improvement with Device42?
Device42 can improve in the area of updates. If automatic updates were available for the solution instead of having customers go through the process of downloading and uploading update packages the...
What is your experience regarding pricing and costs for Quest KACE Asset Management Appliance?
They are maybe on the higher end, however, their solutions suit bigger companies well. Building a solution out of smaller packages could end up being more expensive. Their pricing corresponds to th...
What needs improvement with Quest KACE Asset Management Appliance?
It seems that it is a bit difficult to learn and purchase. The requirement for employees to be certified before purchasing is understandable yet can be a hurdle. A focus on more simplicity and user...
What is your primary use case for Quest KACE Asset Management Appliance?
I am more on the sales side of the business, so I do not use it that much. However, companies with more than fifty employees already need such a tool, especially if they have more than twenty-five ...
 

Also Known As

No data available
KACE Asset Management Appliance, KACE Asset Management
 

Overview

 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
Coastal Community Credit Union, St. Dominic Hospital
Find out what your peers are saying about Device42 vs. KACE Asset Management Appliance and other solutions. Updated: January 2026.
881,757 professionals have used our research since 2012.