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Device42 vs ManageEngine IT Asset Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Device42
Ranking in IT Asset Management
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
Configuration Management Databases (2nd), IP Address Management (IPAM) Tools (3rd), Data Center Infrastructure Management (1st)
ManageEngine IT Asset Manag...
Ranking in IT Asset Management
8th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
License Management (1st)
 

Mindshare comparison

As of March 2026, in the IT Asset Management category, the mindshare of Device42 is 4.2%, down from 6.3% compared to the previous year. The mindshare of ManageEngine IT Asset Management is 4.3%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management Mindshare Distribution
ProductMindshare (%)
Device424.2%
ManageEngine IT Asset Management4.3%
Other91.5%
IT Asset Management
 

Featured Reviews

Manmohan Rao - PeerSpot reviewer
Associate Vice President at Hitachi Systems India Private Limited
Granular discovery has ensured confident workload migration and optimized cloud move group planning
Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.
SK
IT infra Admin at synu
User-friendly modules impress with customization options while IT knowledge base updates remain incomplete
It's a vast product, and we use ManageEngine IT Asset Management because it has an Ops Manager, Event Viewer, Site 24/7, PAM360, and AD Manager among many options that we plan to explore in the future environment. ManageEngine IT Asset Management explores detailed aspects such as RAM frequency, RAM brand, product, expiry date, users, roles, technicians, groups, support groups, Active Directory, SAML, single sign-on, LDAP, Microsoft Entra ID, proxy settings, and template forms. We are satisfied with the product because each module is user-friendly, and we can customize it based on our organization's requirements. We are looking into the automated IT asset discovery feature. We have configured the incoming and outgoing mail server so that when users send an email to our standardized mail ID, it automatically creates a ticket. In the future, we will explore automation features such as SLA, KPI, and KRA to align targets, manage resources, assess project utilization, and assign tickets based on priority levels.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most helpful feature in Device42 was the import feature, where you can seamlessly import your information into the configuration database manager."
"Device42 has positively impacted my organization by helping us lead successful migration and transformation projects, and I have successfully completed cloud movement implementation from standard data center deployments to the cloud."
"The solution is agentless."
"The solution's agentless approach to asset discovery is very important for us because installing agents on physical or virtual devices is not easy in our company. We have to escalate these kinds of things to different levels of security. Not having to install agents makes it easy for us."
"They've also just created some new interactive dashboards. CEOs can see and interact with the data rather than scrolling through endless Excel worksheets to find what they need."
"Device42 stands out as a really competitive tool as compared to some of the other tools which are out there in the market, such as BMC Discovery, Freshservice, and ServiceNow, and I am really happy to see that Device42 is really doing well in capturing and including the AI aspect of it."
"Device42 has positively impacted our organization by helping us become one of the best companies for asset management and inventory for the enterprise businesses we work with."
"The way the solution’s automatic IT asset discovery and inventory functionality works is you set up a discovery job, then you can schedule it to run. I schedule all of the runs daily at different times so nothing is interfering with anything else. It's nice to know that you can set up the scan, schedule it, and sit back. You can check them every day and make sure everything ran, making sure nothing had errors, then you're good to go. Anything new is going to automatically be discovered, which is nice. It takes some of the stress off because you don't have to know, "If this team opened new servers, we need make sure now it will automatically pick them up." It is one less thing to worry about. It gathers a lot of data points."
"The ability to define custom templates for asset management helps track assets, budgets, warranties, and expiries effectively."
"It's very smart. I use it with minimal adjustments needed."
"We are satisfied with the product because each module is user-friendly, and we can customize it based on our organization's requirements."
"ManageEngine IT Asset Management helps with guarantee and warranty period management, license expiration tracking, device patches, and integration with our finance system for depreciation and invoicing."
"The auto-discovery feature has helped us a lot."
"The most valuable component of the ITSM tool is the help desk due to its organized way of raising tickets."
"The most valuable component of the ITSM tool is the help desk due to its organized way of raising tickets."
"As far as IT Asset Management is concerned, I would rate it at ten out of ten."
 

Cons

"The solution’s automatic IT asset discovery and inventory functionality functions pretty well. There could be some improvement if there were some automated scripts to get it off the ground. I know it takes a bit of effort to get all of various managed devices into one place. We have to go and change how they are managed and make sure they are all linking up correctly so they can be tracked in Device42. Some type of automated script for each to get over that initial activation."
"Configuring rPDUs in the data center for Device42 required us to add multiple discovery jobs. The rPDUs were referred to the ISPDUs and daisy-chained. They would automatically assign a unique SMP port, but Device42 didn't allow SMP ranges, so we had to create a discovery job for each rPDU individually. We submitted a feature request to mitigate that."
"Device42 can be improved by adding more reporting features and architectural diagrams."
"The breadth and depth of the solution's discovery of IT asset information means the system does most of the work, but they need to work on improving the database discovery part, especially for Oracle Exadata."
"However, the documentation has not been updated in a while, so it needs updates."
"I think the graphical representation of all associated machines needs improvement to better illustrate how these systems have dependencies on each other."
"Device42 is a main part of our processes. We need reliability, not only in terms of the data but with the solution itself. It's really difficult when we have 10 minutes of Device42 downtime because none of our teams can work for those 10 minutes, and it's more time lost if there is longer downtime. An improvement would be to have a cluster implementation of Device42 to have high-availability and ensure that we don't have downtime in case of failure."
"The product must provide AI features."
"It requires some development to be better, more comfortable, and usable, enhancing customer satisfaction."
"I hope it includes barcode features, as barcode scanning and MacAdes cannot currently be mapped with this field."
"I would love to see a digital adoption feature or guide that navigates first-time users through the application, as it is quite complex with many relevant and irrelevant elements."
"The asset management tool is costly."
"The assets that can be discovered are pretty easy to manage, but there should be a better way to manage non-discoverable assets. Our development team works on bots and tests particular hardware. They have got different varieties of hardware. They want a feature for managing these assets within a warehouse kind of environment. For example, our IT has received 100 items, and they have assigned these items as a bulk unit to a project manager. The project manager further wants to distribute these items within his or her team. Instead of maintaining a separate Excel sheet, the project manager should be able to reallocate these items from within the tool so that we have hierarchical entities for the same unit."
"Responses from ManageEngine should be faster."
"It would be helpful if there were a premium technician license that includes all the suites, eliminating the need to buy separate licenses for each feature."
"I would love to see a digital adoption feature or guide that navigates first-time users through the application, as it is quite complex with many relevant and irrelevant elements."
 

Pricing and Cost Advice

"The product cost is low. It is quite cheap."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"Our licensing costs are on a yearly basis."
"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"We pay $100,000 per year."
"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"Its price is reasonable, but I wish it was lower."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
8%
Healthcare Company
8%
Government
11%
Financial Services Firm
11%
Healthcare Company
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise20
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Device42?
The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable. I do not know if a small organization would be able to afford it, but I presume it would also be co...
What needs improvement with Device42?
Device42 can be improved by adding more reporting features and architectural diagrams. If visual representations for application dependencies could be incorporated, that would be helpful.
What is your experience regarding pricing and costs for ManageEngine IT Asset Management?
The pricing of ManageEngine IT Asset Management is publicly available, so customers can verify its fairness. Some companies may request discounts, which ManageEngine can provide. The licensing mode...
What needs improvement with ManageEngine IT Asset Management?
When we encounter issues with ManageEngine IT Asset Management, we check the online portal or ChatGPT, and they provide numerous knowledge bases on YouTube and Google. However, the issue is that th...
What advice do you have for others considering ManageEngine IT Asset Management?
The pricing of ManageEngine IT Asset Management is handled by the management team, so I am not involved with that aspect. I consider it a stable solution. My overall rating for ManageEngine IT Asse...
 

Overview

 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
TRA
Find out what your peers are saying about Device42 vs. ManageEngine IT Asset Management and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.