Device42 vs ManageEngine IT Asset Management comparison

Why PeerSpot?

Device42 and ManageEngine are both solutions in the IT Asset Management category. Device42 is ranked #6 with an average rating of 8.2, while ManageEngine is ranked #8 with an average rating of 8.6. Additionally, 100% of Device42 users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

ManageEngine IT Asset Management and Device42 offer IT asset management solutions. Device42 seems to have the upper hand due to its feature-rich options for managing complex environments.

Features: ManageEngine IT Asset Management provides comprehensive asset tracking, customizable reporting, and license expiration tracking. Device42 offers advanced automatic discovery, application dependency mapping, and agentless monitoring.

Room for Improvement: ManageEngine could enhance automatic discovery capabilities, improve integration with third-party tools, and simplify the interface for better user experience. Device42 could benefit from a more user-friendly deployment process, better scalability for larger enterprises, and improved reporting functionalities.

Ease of Deployment and Customer Service: ManageEngine IT Asset Management features simpler installation and straightforward customer service interactions. Device42's deployment is more complex but offers extensive customer service resources and dedicated support.

Pricing and ROI: ManageEngine has lower upfront costs, appealing for budget-conscious buyers. Device42, despite higher setup costs, offers substantial long-term ROI with its comprehensive feature set.

To learn more, read our detailed Device42 vs. ManageEngine IT Asset Management Report (Updated: September 2026).

Buyer's Guide

Device42 vs. ManageEngine IT Asset Management

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Manmohan Rao

Associate Vice President at Hitachi Systems India Private Limited

Granular discovery has ensured confident workload migration and optimized cloud move group planning

Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.

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Md Abdul Hakim

System Engineer at Corporate Projukti Limited

Helpful smart automation and tracking that can be used with minimal adjustments

This is a recording system, and it's an automation system. It's very smart. I use it with minimal adjustments needed. The focus is on test management. Everything can be tracked from asset management. Asset management offers many facilities. It doesn't require additional training for ManageEngine or technicians. Assets are simply reported from the dashboard, indicating where IT is missing, where compliance is mentioned, or where action is needed, with driver updates. All facilities are available in the enterprise edition, allowing users, customers, or any organization to easily obtain their referred insights. Anyone can easily install it. There are no handbells. An app provides instructions, with documentation available. Sometimes, IT issues arise like fraud blocking or service-related problems. Upon facing an issue, feedback is integrated, and the solution is provided from their end. This is a very IT-friendly solution. We get LiveSat and IT management. Facilities are accessible, like exporting the installation folder, making the migration process easy. Failover or redundancy can occur within two to five hours, making it scalable. This is a very stable solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Document Automation plays a very good role for document processing."

"RPA is a feature that really helped eliminate errors during the execution of structured business processes."

"Automation Anywhere has had a huge impact in my organization, especially in saving time and compliance-related process automation by reducing errors drastically and ensuring quick processing of requests with proper logs available for the audit team."

"The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background."

"Removing manual tasks has been beneficial. It works effectively."

"It saves time."

"What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere... If I need to mimic a human behavior, I will use Automation Anywhere."

"If we talk about the automation RPA, it definitely has worked very well for us, giving good savings of more than 180 FTEs after implementing more than 200 plus bots."

More Automation Anywhere pros

"Device42 has everything in one place and links it altogether, which helps when you need to figure out where things are going wrong, where things are happening, or how everything is linked together."

"The asset inventory is great because previously we had devices all over the place. We have been able to do multiscans to find devices that we didn't know about, which was great."

"The most valuable feature was the ability to look up the different assets and see the different attributes that each one has, as well as being able to compare them to other assets."

"Device42 is a fully-featured tool that includes everything we need with powerful auto-discovery and intelligent application dependency mapping, and it is great in saving time and cost."

"Device42 has positively impacted my organization by helping us lead successful migration and transformation projects, and I have successfully completed cloud movement implementation from standard data center deployments to the cloud."

"Previously, our company had a lot of issues keeping track of all the data centers and the inventory, as well as the purchase orders. All of these were managed by other tools. The good thing about Device42 is that it can be used for all this together. We don't need to spend time checking many other tools and files."

"The Insights+ component is useful for us because it does business application mapping and helps us visualize it. It saves us time because we don't have to hunt for data."

"Device42 positively impacts our organization by providing dependency mapping for our devices, and it integrates well with applications, especially our cloud service Microsoft Azure, giving us complete visibility across our infrastructure for efficient operations and modern compliance."

More Device42 pros

"In my opinion, it is the MDM; patch management and deployment are the valuable features."

"The most valuable component of the ITSM tool is the help desk due to its organized way of raising tickets."

"The ability to define custom templates for asset management helps track assets, budgets, warranties, and expiries effectively."

"It's very smart. I use it with minimal adjustments needed."

"This is a very stable solution."

"The auto-discovery feature has helped us a lot."

"ManageEngine IT Asset Management helps with guarantee and warranty period management, license expiration tracking, device patches, and integration with our finance system for depreciation and invoicing."

"The technical support is great."

More ManageEngine IT Asset Management pros

Cons

"My experience with the pricing, setup cost, and licensing is mixed. It is somewhere in between, not the most cost-efficient but also not the highest cost, so it can be better."

"Its licensing can become too expensive for a small startup company."

"They should do more on the cognitive side. If they can keep adding more features, that would be their greatest advantage."

"Overall, I am pretty satisfied with Automation Anywhere. The UI is pretty straightforward. However, the customer service could be improved."

"The expectations of what we thought was possible, versus what appears to be possible, were a little bit off."

"Operationally, there's room for improvement, especially in the area of high-availability and deployment."

"We would like to see more capability for integration and more customization available with some features."

"Automation Anywhere is not very scalable because the update and upgrade process requires immense effort from the IT organization to do a tool check."

More Automation Anywhere cons

"Their pricing model is very poor. For instance, software licensing, at one point in the distant past, was a standard feature."

"The architecture is a bit old-fashioned. Device42 is on one server, appliance, virtual machine, or guest. We are loading more into Device42 than it can hold. Overloading Device42 with REST API calls or tasks will directly impact every aspect because the server will be too busy to answer requests."

"My biggest problem with the product is the upgrades. First, we have to do them manually and second, not this last time but the time before that, we actually had to build a new VM to deploy the solution again. We had to back it up and then restore it to the new version. That was inconvenient."

"A con for Device42 is that Kubernetes integration is lacking."

"While the automatic IT asset discovery is great, the first time using it can be confusing when you are configuring the SNMP. I don't remember for sure but I don't think it said "SNMP community," it said "password". The first time I used it I was thinking about communities but the tool said "password," and when you say "password" in SNMP you are thinking about SNMP version 3. This is the only thing that is confusing, although there were some devices that were not included in the discovery."

"I would like to see API management as an additional feature in the tool's future versions. It will give more API security."

"From a documentation and reporting standpoint, at present, it is useful, but I feel that it can be improved because it currently feels incomplete in certain areas."

"The resources table needs a few tweaks. We've raised a feature request for this. When you click on resources, it opens up the entire CMDB or the entire data stored in Device42. If that could be customizable, it would be good. We should be allowed to add our own columns to that by writing a script or something like that. There should be an option to add or limit whatever we want."

More Device42 cons

"The asset management tool is costly compared to other tools in the market."

"The engineering area needs improvement."

"It requires some development to be better, more comfortable, and usable, enhancing customer satisfaction."

"The assets that can be discovered are pretty easy to manage, but there should be a better way to manage non-discoverable assets. Our development team works on bots and tests particular hardware. They have got different varieties of hardware. They want a feature for managing these assets within a warehouse kind of environment. For example, our IT has received 100 items, and they have assigned these items as a bulk unit to a project manager. The project manager further wants to distribute these items within his or her team. Instead of maintaining a separate Excel sheet, the project manager should be able to reallocate these items from within the tool so that we have hierarchical entities for the same unit."

"I hope it includes barcode features, as barcode scanning and MacAdes cannot currently be mapped with this field."

"Currently, we are having some challenges in managing assets. We are still managing them in Excel sheets and keeping a track of them outside the system."

"However, the issue is that the knowledge base often shows information for older versions such as versions 12, 13, or 11, while we are working with ManageEngine IT Asset Management 15.1."

"Responses from ManageEngine should be faster."

More ManageEngine IT Asset Management cons

Pricing and Cost Advice

"The cost is high for small-scale businesses but it is fine for medium and large enterprises. Its high licensing cost may affect small-scale businesses. Reducing licensing costs would benefit many users."

"Automation Anywhere is cheaper than UiPath and Blue Prism. From a market point of view, Automation Anywhere is reasonable. Any organization can adopt Automation Anywhere."

"I am not involved in the pricing, but based on what I hear from our central RPA team, it is not very expensive; it is also not cheap. Its price is in the midrange."

"Price is where I'm least satisfied. Other vendors are more willing to offer discounts."

"I advise others that even as of right now, the setup cost and licensing cost to automate bots on Automation Anywhere is steep but it is worth the investment!"

"The certifications are free of cost."

"They sell it by license, but if they could charge by case or by interaction, that might be better. Right now, it's expensive when you want to scale or use them for simple processes."

"I don't deal have cost specifics but I can say it is a tool that provides value for the money."

More Automation Anywhere pricing and cost advice

"We pay $100,000 per year."

"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."

"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."

"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."

"Our licensing costs are on a yearly basis."

"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."

"The product cost is low. It is quite cheap."

"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."

"Its price is reasonable, but I wish it was lower."

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Comms Service Provider

10%

Manufacturing Company

10%

Financial Services Firm

14%

Manufacturing Company

10%

Healthcare Company

Outsourcing Company

Financial Services Firm

14%

Government

Outsourcing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	82
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What is your experience regarding pricing and costs for Device42?

The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable. I do not know if a ...

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What needs improvement with Device42?

I think Device42 can be improved by adding more features around the CMDB aspect and lifecycle management. I do not th...

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What is your primary use case for Device42?

My main use case for Device42 is that we use it as a CMDB and affinity map to check out network topology or determine...

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What is your experience regarding pricing and costs for ManageEngine IT Asset Management?

The pricing of ManageEngine IT Asset Management is publicly available, so customers can verify its fairness. Some com...

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What needs improvement with ManageEngine IT Asset Management?

When we encounter issues with ManageEngine IT Asset Management, we check the online portal or ChatGPT, and they provi...

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What advice do you have for others considering ManageEngine IT Asset Management?

The pricing of ManageEngine IT Asset Management is handled by the management team, so I am not involved with that asp...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 5% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

Compared 2% of the time

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Freshservice vs Device42

Compared 6% of the time

ServiceNow CMDB vs Device42

Compared 6% of the time

NetBox.dev vs Device42

Compared 6% of the time

Faddom vs Device42

Compared 5% of the time

ServiceNow vs Device42

Compared 5% of the time

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Lansweeper vs ManageEngine IT Asset Management

Compared 18% of the time

ServiceNow vs ManageEngine IT Asset Management

Compared 12% of the time

Aranda Asset Management vs ManageEngine IT Asset Management

Compared 7% of the time

Reftab vs ManageEngine IT Asset Management

Compared 6% of the time

Snow License Manager vs ManageEngine IT Asset Management

Compared 3% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

September 2026

Download Automation Anywhere product report

Buyer's Guide

Device42

September 2026

Download Device42 product report

Buyer's Guide

ManageEngine IT Asset Management

September 2026

Download ManageEngine IT Asset Management product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Interactive Demo

Automation Anywhere

Demo not available

Device42

Demo not available

ManageEngine

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Device42 empowers enterprises with automatic IT asset discovery, application dependency mapping, and agentless discovery, streamlining asset management, improving decision-making, and supporting migration initiatives.

Device42 automates network discovery and provides comprehensive IT data management, making it indispensable for asset and infrastructure management. The platform’s integration capabilities, such as with ServiceNow, allow seamless management of physical and virtual environments. Its application dependency mapping is a critical feature for efficient cloud migration, while advanced search and dashboards enhance operational tasks. Device42's ease of deployment coupled with integration into cloud services offers robust operational insights and simplifies onboarding.

What are Device42's key features?

Automatic IT Asset Discovery: Enables detailed information collection on hardware and software.
Application Dependency Mapping: Facilitates tracking of application dependencies for effective cloud migration.
Agentless Discovery: Assists in uncovering assets without the need for specialized agents.
Network Topology Visualization: Assists in visual representation of network connections.
Cloud Integration: Simplifies the integration with cloud services for enhanced insights.

What benefits should be evaluated in Device42?

Improved Decision-Making: Optimizes resource utilization and boosts strategic initiatives.
Seamless Integration: Enhances connectivity with platforms like ServiceNow.
Efficiency in Auditing: Eases compliance and auditing processes.
Simplified Onboarding: Streamlines initial setups and deployment.
Enhanced Operational Insights: Supports better management through comprehensive data visualization.

Device42 is widely used across sectors for IT asset and infrastructure management, where automation in inventory and documentation aids compliance and resource optimization. It excels in industries requiring integration with existing systems and comprehensive network solutions. Application dependency mapping bolsters cloud migration efficiency in enterprise environments.

Device42

ManageEngine IT Asset Management offers a comprehensive platform for tracking IT assets, simplifying tasks like warranty management and license expiration notifications while integrating with ServiceDesk Plus for seamless asset visibility.

This solution provides automated IT asset discovery, robust inventory capabilities, and effective integration with financial systems. Users benefit from features like automated ticket creation and powerful help desk functionalities. Asset tracking through custom templates and extensive reporting options enhance asset insights, ensuring effective asset and network management. ManageEngine supports license expiration tracking, patch management, and seamless service desk integration. Scalable and efficient management supports diverse IT environments.

What are the key features of ManageEngine IT Asset Management?

Ops Manager: Enhance IT operations management effectively.
Event Viewer: Gain visibility into IT infrastructure events.
Automated IT Asset Discovery: Identify and track assets efficiently.
Integration with Financial Systems: Streamline financial operations.
Custom Templates for Asset Tracking: Optimize tracking processes.
Patch Management: Ensure up-to-date system security.
Service Desk Integration: Seamless asset visibility and ticketing.

What are the benefits to look for in ManageEngine reviews?

Automated Features: Reduce manual tasks with enterprise-grade automation.
Comprehensive Asset Insight: Link assets with tickets, track system status.
User-Friendly Interface: Improve management efficiency.
Scalability: Manage growing IT infrastructures effortlessly.

ManageEngine IT Asset Management is widely adopted across industries like finance, healthcare, and education, providing a comprehensive view of IT environments. It links IT assets with user-submitted tickets, providing essential insight into system status and supporting effective IT operations management across diverse sectors.

ManageEngine

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.

TRA

Buyer's Guide

Device42 vs. ManageEngine IT Asset Management

September 2026

Free Report: Device42 vs. ManageEngine IT Asset Management

Find out what your peers are saying about Device42 vs. ManageEngine IT Asset Management and other solutions. Updated: September 2026.

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