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Devo vs Elastic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Devo enhances efficiency by reducing MTTR, lowering costs, improving security and threat detection, and offering customizable auditing features.
Sentiment score
6.5
Elastic Observability enhances cost-effectiveness by reducing incidents, automating fixes, and visualizing cloud operations, saving time and resources.
Elastic Observability has saved us time as it's much easier to find relevant pieces across the system in one screen compared to our own software, and it has saved resources too since the same resources can use less time.
Technology Consultant at Hybrid software
 

Customer Service

Sentiment score
7.0
Devo's customer service is mixed, praised for responsiveness but criticized for ticket escalation, documentation, and onboarding delays.
Sentiment score
7.6
Elastic Observability customers appreciate their helpful support, quick responses, and valuable documentation, despite some challenges in complex issue resolution.
I rate the customer support a nine out of ten because of their timely technical guidance and responsiveness during the deployment and troubleshooting periods.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
Elastic support really struggles in complex situations to resolve issues.
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Their excellent documentation typically helps me solve any issues I encounter.
Technology Consultant at Hybrid software
 

Scalability Issues

Sentiment score
7.6
Devo's scalable cloud infrastructure supports diverse needs, unlimited growth, and is praised for flexibility and a strong support community.
Sentiment score
7.2
Elastic Observability is praised for scalability and ease of deployment, despite potential complexities and internal process limitations.
Devo is a unified SIEM solution designed to handle growing log volumes and enterprise-scale monitoring requirements.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
I rate the scalability of Elastic Observability as a ten, as we have never seen issues even with a lot of data coming in from more customers, provided we have the appropriate configuration.
Technology Consultant at Hybrid software
Elastic Observability seems to have a good scale-out capability.
Chief Cloud Architect at a tech services company with 11-50 employees
Elastic Observability is easy in deployment in general for small scale, but when you deploy it at a really large scale, the complexity comes with the customizations.
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
 

Stability Issues

Sentiment score
7.3
Devo is valued for its high stability and reliability, with minor issues quickly resolved and strong user satisfaction.
Sentiment score
8.2
Elastic Observability is stable and reliable, with high user ratings, efficiently handling large data volumes with proper configuration.
It is stable and reliable for our security operations.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
There are some bugs that come with each release, but they are keen always to build major versions and minor versions on time, including the CVE vulnerabilities to fix it.
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Product Owner at Swisscom
I would rate the stability of Elastic Observability as a ten, as we don't experience any issues.
Technology Consultant at Hybrid software
 

Room For Improvement

Devo requires improvements in stability, integration, documentation, customization, data handling, and user interface to enhance user experience.
Elastic Observability needs automation, AI, and customization improvements, addressing complex deployment, market presence, metrics, licensing, and usability issues.
This is particularly evident when dealing with failed login attempts and determining true versus false positives.
Strategic Account Executive at a computer software company with 51-200 employees
UI improvements, a simplified dashboard, or an easier reporting workflow could further improve analyst productivity.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.
Senior Consultant at Skillfield
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
Senior Technical Sales at a tech vendor with 1,001-5,000 employees
Some areas such as AI Ops still require data scientists to understand machine learning and AI, and it doesn't have a quick win with no-brainer use cases.
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
 

Setup Cost

Devo's attractive pricing offers transparency, extended capabilities, and bundled features, but metadata charges may impact overall savings.
Elastic Observability provides competitive pricing, benefiting large enterprises with comprehensive licensing, but may be costly for smaller users.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Product Owner at Swisscom
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
Chief Cloud Architect at a tech services company with 11-50 employees
Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.
Senior Consultant at Skillfield
 

Valuable Features

Devo offers powerful data visualization, real-time analytics, advanced querying, and ease of integration, enhancing security efficiency across industries.
Elastic Observability excels with flexible integration, powerful search, scalability, real-time insights, affordability, and robust support, enhancing efficiency.
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
Strategic Account Executive at a computer software company with 51-200 employees
When the analyst uses queries to search, it pulls the data quickly, in a second, which aids us greatly with the investigation.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
Chief Cloud Architect at a tech services company with 11-50 employees
the most valued feature of Elastic is its log analytics capabilities.
Senior Technical Sales at a tech vendor with 1,001-5,000 employees
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
Product Owner at Swisscom
 

Categories and Ranking

Devo
Ranking in Log Management
26th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
24
Ranking in other categories
Security Information and Event Management (SIEM) (28th), IT Operations Analytics (9th), AIOps (18th)
Elastic Observability
Ranking in Log Management
16th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), IT Infrastructure Monitoring (15th), Container Monitoring (6th), Cloud Monitoring Software (11th)
 

Mindshare comparison

As of June 2026, in the Log Management category, the mindshare of Devo is 1.3%, up from 0.6% compared to the previous year. The mindshare of Elastic Observability is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Elastic Observability1.2%
Devo1.3%
Other97.5%
Log Management
 

Featured Reviews

FR
Strategic Account Executive at a computer software company with 51-200 employees
Has improved investigative workflows with interactive dashboards and simplified data correlation
The data analytics cloud component focuses on real-time analytics, which is very impressive. The SIEM collects and correlates logs data from different sources and can integrate with ServiceNow, hardware asset management, and software asset management. The security orchestration, automation, and response (SOAR) is another valuable feature. The security data platform serves as the foundation of Devo. Regarding advanced query capabilities, Devo offers several models including query logs, visual query builder, language integrated query, and SQL, with SQL being the most frequently used querying data capability. The single pane of glass that Devo offers is the SOC. The tools in Devo's active ports are for investigating, not just viewing data. They are more interactive than other market solutions. The drill-down reports capabilities allow analysts to click on any element in a widget. When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins. This is particularly important for enterprise companies with numerous endpoints and users. The dynamic filtering of inputs significantly reduces the time cybersecurity analysts spend trying to figure out failed logins and identifying false positives.
Mohammed-Abdelalim - PeerSpot reviewer
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities
In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
15%
Computer Software Company
11%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for Devo?
Pricing generally depends on the scale, data ingestion requirements, and integrations for what the enterprise monitoring needs. I have not been part of the procurement process, so I am not aware of...
What needs improvement with Devo?
One improvement area for Devo could be simplifying some configuration and improving the onboarding for new analysts because it is quite complex for fresher or new analysts who are handling Devo.UI ...
What is your primary use case for Devo?
Devo serves as our centralized log monitoring, threat investigation, alert monitoring, and security analytics platform. We use it to collect logs from multiple systems so we can correlate the event...
What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What is your primary use case for Elastic Observability?
My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.
 

Comparisons

 

Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Find out what your peers are saying about Devo vs. Elastic Observability and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.