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Devo vs Sumo Logic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Devo enhances efficiency by reducing MTTR, lowering costs, improving security and threat detection, and offering customizable auditing features.
Sentiment score
7.0
Sumo Logic Observability improved operational efficiency, reduced downtime, and provided better issue resolution, visibility, stability, and proactive IT management.
 

Customer Service

Sentiment score
7.0
Devo's customer service is mixed, praised for responsiveness but criticized for ticket escalation, documentation, and onboarding delays.
Sentiment score
7.8
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
I rate the customer support a nine out of ten because of their timely technical guidance and responsiveness during the deployment and troubleshooting periods.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
 

Scalability Issues

Sentiment score
7.6
Devo's scalable cloud infrastructure supports diverse needs, unlimited growth, and is praised for flexibility and a strong support community.
Sentiment score
7.3
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
Devo is a unified SIEM solution designed to handle growing log volumes and enterprise-scale monitoring requirements.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
 

Stability Issues

Sentiment score
7.3
Devo is valued for its high stability and reliability, with minor issues quickly resolved and strong user satisfaction.
Sentiment score
8.8
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
It is stable and reliable for our security operations.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
 

Room For Improvement

Devo requires improvements in stability, integration, documentation, customization, data handling, and user interface to enhance user experience.
The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
UI improvements, a simplified dashboard, or an easier reporting workflow could further improve analyst productivity.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
Integrations with other sandboxes could be improved to better interpret data using AI and machine learning models.
Strategic Account Executive at a computer software company with 51-200 employees
The cost is a little higher compared to other tools such as DataDog or Elasticsearch, so they could work on reducing costs.
Senior Cloud Engineer at a tech services company with 201-500 employees
 

Setup Cost

Devo's attractive pricing offers transparency, extended capabilities, and bundled features, but metadata charges may impact overall savings.
<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
 

Valuable Features

Devo offers powerful data visualization, real-time analytics, advanced querying, and ease of integration, enhancing security efficiency across industries.
Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
When the analyst uses queries to search, it pulls the data quickly, in a second, which aids us greatly with the investigation.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
It utilizes 400 days of hot data, allowing queries to run very fast and yield results quicker than other tools in terms of security and SIEM capability.
Senior Cloud Engineer at a tech services company with 201-500 employees
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
Strategic Account Executive at a computer software company with 51-200 employees
 

Categories and Ranking

Devo
Ranking in AIOps
18th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
Log Management (26th), Security Information and Event Management (SIEM) (28th), IT Operations Analytics (9th)
Sumo Logic Observability
Ranking in AIOps
23rd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Application Performance Monitoring (APM) and Observability (54th), Cloud Monitoring Software (33rd)
 

Mindshare comparison

As of June 2026, in the AIOps category, the mindshare of Devo is 1.9%, up from 0.8% compared to the previous year. The mindshare of Sumo Logic Observability is 2.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Mindshare Distribution
ProductMindshare (%)
Devo1.9%
Sumo Logic Observability2.0%
Other96.1%
AIOps
 

Featured Reviews

FR
Strategic Account Executive at a computer software company with 51-200 employees
Has improved investigative workflows with interactive dashboards and simplified data correlation
The data analytics cloud component focuses on real-time analytics, which is very impressive. The SIEM collects and correlates logs data from different sources and can integrate with ServiceNow, hardware asset management, and software asset management. The security orchestration, automation, and response (SOAR) is another valuable feature. The security data platform serves as the foundation of Devo. Regarding advanced query capabilities, Devo offers several models including query logs, visual query builder, language integrated query, and SQL, with SQL being the most frequently used querying data capability. The single pane of glass that Devo offers is the SOC. The tools in Devo's active ports are for investigating, not just viewing data. They are more interactive than other market solutions. The drill-down reports capabilities allow analysts to click on any element in a widget. When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins. This is particularly important for enterprise companies with numerous endpoints and users. The dynamic filtering of inputs significantly reduces the time cybersecurity analysts spend trying to figure out failed logins and identifying false positives.
Shamshir Nangla - PeerSpot reviewer
Site Reliability Engineer at LHV Bank
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
15%
Construction Company
14%
Manufacturing Company
13%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise12
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Devo?
Pricing generally depends on the scale, data ingestion requirements, and integrations for what the enterprise monitoring needs. I have not been part of the procurement process, so I am not aware of...
What needs improvement with Devo?
One improvement area for Devo could be simplifying some configuration and improving the onboarding for new analysts because it is quite complex for fresher or new analysts who are handling Devo.UI ...
What is your primary use case for Devo?
Devo serves as our centralized log monitoring, threat investigation, alert monitoring, and security analytics platform. We use it to collect logs from multiple systems so we can correlate the event...
What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
What advice do you have for others considering Sumo Logic Observability?
I would advise to have a demo with them to understand the pricing. Sumo Logic Observability used to charge per data ingest, but now they charge by queries, making it difficult to estimate the cost ...
 

Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
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Find out what your peers are saying about Devo vs. Sumo Logic Observability and other solutions. Updated: April 2026.
900,747 professionals have used our research since 2012.