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Devo vs Sumo Logic Observability comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Devo provided improved ROI through cost savings and efficiency, despite some concerns over costs and support challenges.
Sentiment score
7.0
Sumo Logic Observability improved operational efficiency, reduced downtime, and provided better issue resolution, visibility, stability, and proactive IT management.
Devo gives value to the end user and is saving compared to other products in the same category.
Principal Consultant at Syntx Sdn Bhd
In terms of return on investment with Devo, I'd say it has been costly due to the need for support and the overtime required for issues experienced at the beginning of the project.
Senior Consultant and Technical Lead at a financial services firm with 10,001+ employees
We achieve early identification of security incidents that could potentially breach the customer environment, which would have been costly.
Principal Technology Architect at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
6.2
Customer service is responsive and proactive, but needs improvement in onboarding, documentation, and regional service consistency.
Sentiment score
7.8
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
I rate the customer support a nine out of ten because of their timely technical guidance and responsiveness during the deployment and troubleshooting periods.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
Both response time and support quality need attention.
Team Lead Soc at a tech services company with 51-200 employees
Technical support from Devo is helpful.
Principal Consultant at Syntx Sdn Bhd
 

Scalability Issues

Sentiment score
6.9
Praised for scalability, Devo efficiently manages large logs, easily expands use, but multi-tenancy features need development.
Sentiment score
7.3
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
Devo is a unified SIEM solution designed to handle growing log volumes and enterprise-scale monitoring requirements.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
Devo's scalability has its challenges.
Senior Consultant and Technical Lead at a financial services firm with 10,001+ employees
Regarding Devo's scalability, its horizontal scalability is quite good with no significant hassle.
Principal Technology Architect at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.5
Devo offers reliable performance with minimal outages, praised for proactive alerts and quick incident resolution, ensuring business continuity.
Sentiment score
8.8
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
It is stable and reliable for our security operations.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
 

Room For Improvement

Devo needs enhancements in support, performance, AI, customization, and documentation, focusing on data management and UI configuration.
The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
It's hard for us to keep pace since our original use case was 250 to 500 megabytes a day, and then it became two terabytes a day.
Senior Consultant and Technical Lead at a financial services firm with 10,001+ employees
Integrating custom parsing and mapping for non-standard logs is essential due to compatibility challenges with various technologies.
Principal Technology Architect at a tech vendor with 10,001+ employees
This is particularly evident when dealing with failed login attempts and determining true versus false positives.
Strategic Account Executive at a computer software company with 51-200 employees
 

Setup Cost

Devo offers competitive, simple data ingestion-based pricing with extensive features and flexibility, despite some limitations in tier options.
<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
The pricing could be simpler, and while the initial setup cost for a new instance is a bit expensive, the licensing can currently be user-based or driven by log volume, which is better if there is expansion of our user base.
Principal Technology Architect at a tech vendor with 10,001+ employees
The pricing of the product is reasonable if we compare it with other Gartner leading products like Splunk, LogRhythm, Microsoft Sentinel, Google SecOps.
Team Lead Soc at a tech services company with 51-200 employees
 

Valuable Features

Devo excels in real-time analytics, large data handling, customization, and third-party integration, enhancing security operations with advanced features.
Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
Strategic Account Executive at a computer software company with 51-200 employees
When the analyst uses queries to search, it pulls the data quickly, in a second, which aids us greatly with the investigation.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
It utilizes 400 days of hot data, allowing queries to run very fast and yield results quicker than other tools in terms of security and SIEM capability.
Senior Cloud Engineer at a tech services company with 201-500 employees
 

Categories and Ranking

Devo
Ranking in AIOps
17th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Log Management (21st), Security Information and Event Management (SIEM) (16th), IT Operations Analytics (7th)
Sumo Logic Observability
Ranking in AIOps
29th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Application Performance Monitoring (APM) and Observability (72nd), Cloud Monitoring Software (45th)
 

Mindshare comparison

As of November 2026, in the AIOps category, the mindshare of Devo is 2.0%, up from 0.7% compared to the previous year. The mindshare of Sumo Logic Observability is 2.0%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Mindshare Distribution
ProductMindshare (%)
Devo2.0%
Sumo Logic Observability2.0%
Other96.0%
AIOps
 

Featured Reviews

Usama Khan - PeerSpot reviewer
Team Lead Soc at a tech services company with 51-200 employees
Advanced threat hunting has improved SOC visibility and now supports faster incident response
Devo can improve in how its connectors enhance integration with third-party tools. Devo's architecture works by having you deploy a relay server in the data center of the client side and Devo SIEM is basically on the AWS cloud. There are specific ports which are enabled on the relay server, which are 514 and 13000, 13151, 152. However, when we talk about databases and custom integrations, there are not default ports in the relay server. No default ports are defined. For JDBC drivers, the port number is 1433, but it is not in the relay server. You have to add it manually. For Oracle RDBMS, the port is 1521, and it is also not there by default. I would appreciate more third-party integrations including Fortinet and others. Machine learning models can also be improved. Playbooks in the SOAR can also be improved. Regarding playbooks for automation, we utilize playbooks for automation in SOAR for automated IOC blocking on a firewall, on a web application firewall, on DNS security, etc. The only option for us to run the playbook is to schedule the job for it. However, if I want to manually run the playbook, there is no option for doing so. This needs improvement.
Shamshir Nangla - PeerSpot reviewer
Site Reliability Engineer at LHV Bank
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Outsourcing Company
11%
Construction Company
10%
Manufacturing Company
9%
Financial Services Firm
14%
Construction Company
13%
Comms Service Provider
12%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise15
No data available
 

Questions from the Community

What needs improvement with Devo?
In terms of improvements, I think Devo falls short with their support model, as they rely mainly on their support team in Spain. Although they do have a support team in North America, they lack kno...
What is your primary use case for Devo?
Devo is the bank's centralized log management platform that my team and I rely on the most. For centralized log management in our day-to-day work, one of the biggest data users would be our Red Hat...
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Comparisons

 

Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
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Find out what your peers are saying about Devo vs. Sumo Logic Observability and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.