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Digital Shadows vs Proofpoint Email Protection comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Digital Shadows
Ranking in Digital Risk Protection
9th
Average Rating
6.6
Reviews Sentiment
5.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Ranking in Digital Risk Protection
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
110
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (5th), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

As of November 2026, in the Digital Risk Protection category, the mindshare of Digital Shadows is 3.5%, down from 4.6% compared to the previous year. The mindshare of Proofpoint Email Protection is 3.3%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Risk Protection Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection3.3%
Digital Shadows3.5%
Other93.2%
Digital Risk Protection
 

Featured Reviews

DavidJones7 - PeerSpot reviewer
Head of Content at Pharmaflow
Has required additional context for alerts but supports monitoring impersonation and threat activity effectively
I do not rate Digital Shadows a nine or ten because there are many things that need improvement. The information we get is kind of generic. For instance, for impersonation, we don't have much detail on their history, when it was used or how it was misused. Those further details would be really helpful, but the information we receive is basic, such as when it was last registered and when it was updated, without more insight about the malicious factors. For basic support from Digital Shadows, my impression is that it is six to seven because many times we see duplications or bugs, and the quality of the alerts is not up to the mark. We have escalated many times, but we do not receive solid responses from them in terms of fixes. Digital Shadows should focus on the engineering side rather than the support aspect because support is there to help us get updates, but in terms of quick fixes, it is not as responsive. The need for improvement lies more with the engineering part in fixing issues, which is linked to support.
Siva_Prasad - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most effective feature for threat intelligence, in my opinion, is collecting impersonating websites."
"Digital Shadows helps our organization identify and mitigate cyber threats through their crawling of the internet, gathering information, pivoting it, and then sending those alerts to us which we monitor from our SIEM tool."
"Overall, it is a good product, providing everything in a single dashboard where we can find all the information related to the risks involved within a suspicious email."
"Proofpoint Email Protection has positively impacted my organization by ensuring we are not at risk of a breach through email."
"That is why I can consider Proofpoint Email Protection as a number one vendor for email security."
"Proofpoint Email Protection has positively impacted our organization as it has been deployed for more than five years, serving as a good SEG that protects our staff members before email hits their inboxes and filters out junk or spam, allowing users to spend significantly more time on real work rather than going through unnecessary emails."
"I would recommend Proofpoint Email Protection to others because it is useful, simple to use, and provides whatever is required."
"We have noticed a huge improvement in productivity of the users by clearing up their inbox of malicious emails and spam, and it has also prevented and secured our environment on a daily basis, making the security team's job much easier."
"The solution scales well."
"As a cloud-based product, it can scale well."
 

Cons

"The solution doesn't pick up all the brands of the URLs. I have a relatively small company name, however, the solution still misses a certain number of URLs with my company's name in it that are impersonating websites. It's not very comprehensive, to be honest."
"For basic support from Digital Shadows, my impression is that it is six to seven because many times we see duplications or bugs, and the quality of the alerts is not up to the mark."
"The solution doesn't pick up all the brands of the URLs."
"Proofpoint Email Protection could improve the Mail Trace feature and make navigation easier."
"It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu."
"Proofpoint Email Protection has a limitation regarding third-party tool integration and SIEM integration."
"The flexibility of the solution can be improved."
"Sometimes it doesn't detect actual spam emails, and sometimes it catches normal emails."
"The largest complaint that we hear from our customers is that there is no local support."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"Their technical support is mediocre. It could be better."
 

Pricing and Cost Advice

Information not available
"It is expensive."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"The solution is expensive."
"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
"We sell annual licenses for this solution."
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
"Proofpoint Email Protection has comparable pricing."
"The solution uses a licensing model that is reasonable compared to other products."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Engineering Company
8%
Outsourcing Company
7%
Marketing Services Firm
6%
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise23
Large Enterprise62
 

Questions from the Community

What is your experience regarding pricing and costs for Digital Shadows?
Regarding the cost of Digital Shadows, I think prices are a bit higher. The information provided is already available; some of it is paid information. However, considering all the information they ...
What needs improvement with Digital Shadows?
I do not rate Digital Shadows a nine or ten because there are many things that need improvement. The information we get is kind of generic. For instance, for impersonation, we don't have much detai...
What is your primary use case for Digital Shadows?
Our main use cases for Digital Shadows are mainly using it for threat intel. For instance, we have our domain listed on Digital Shadows. Whenever we see any sort of impersonation domain registratio...
What needs improvement with Proofpoint Email Protection?
To improve Proofpoint Email Protection, I suggest breaking down the URL into one versus three different GUIs. Regarding Proofpoint Email Protection's AI capabilities, I think its governance and sec...
What is your primary use case for Proofpoint Email Protection?
My main use case for Proofpoint Email Protection includes phishing emails, spam, URL isolation, and training. I utilize the email protect portal to ensure that none of our employees in any of the b...
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Accenture, Pret A Manger, Human Rights Watch
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Digital Shadows vs. Proofpoint Email Protection and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.