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Digital Shadows vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Digital Shadows
Ranking in Digital Risk Protection
7th
Average Rating
6.6
Reviews Sentiment
5.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Ranking in Digital Risk Protection
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
99
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (2nd)
 

Mindshare comparison

As of May 2026, in the Digital Risk Protection category, the mindshare of Digital Shadows is 3.9%, down from 6.5% compared to the previous year. The mindshare of Proofpoint Email Protection is 2.6%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Risk Protection Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection2.6%
Digital Shadows3.9%
Other93.5%
Digital Risk Protection
 

Featured Reviews

DavidJones7 - PeerSpot reviewer
Head of Content at Pharmaflow
Has required additional context for alerts but supports monitoring impersonation and threat activity effectively
I do not rate Digital Shadows a nine or ten because there are many things that need improvement. The information we get is kind of generic. For instance, for impersonation, we don't have much detail on their history, when it was used or how it was misused. Those further details would be really helpful, but the information we receive is basic, such as when it was last registered and when it was updated, without more insight about the malicious factors. For basic support from Digital Shadows, my impression is that it is six to seven because many times we see duplications or bugs, and the quality of the alerts is not up to the mark. We have escalated many times, but we do not receive solid responses from them in terms of fixes. Digital Shadows should focus on the engineering side rather than the support aspect because support is there to help us get updates, but in terms of quick fixes, it is not as responsive. The need for improvement lies more with the engineering part in fixing issues, which is linked to support.
Vivek_Jaiswal - PeerSpot reviewer
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
Advanced email defenses have protected healthcare staff and simplified incident response
There are many things that could be improved, but once you are very well-known about this application, you could perform that improvement plan. There are many scenarios where I have worked with Proofpoint Email Protection where a requirement was not fulfilled due to the limitation of the product. For example, we have Report Phish automation. With Proofpoint Email Protection, we can configure Report Phish and forward the email to any email addresses or shared mailboxes that we provide in the configuration. That email is forwarded as is with whatever the user reports as a phishing email. However, some organizations do not want the reported phishing email to go as is into their ticketing tool because it might contain malicious attachments and malicious links that are not required to go into their internal organization. Proofpoint Email Protection has that limitation. They cannot forward or restrict, but could forward only limited information such as some header information, sender subject details, or only limited information. As it is, the email can be forwarded, not as limited information. Proofpoint TRAP solution also has limitations. It cannot create alert notifications for some specific requirements because Proofpoint works the way it is designed, and if you want it to work based on our requirement, that should not be possible. There is a scope of limitations here. There are many improvements that should be made. First, they should work on their false positive minimization. Proofpoint generally takes all emails, investigates them, and classifies them. There are many situations where legit emails are blocked because that domain is found to be under a malicious category somehow, but actually it is not. False positive minimization could be improved, and they could enhance their other applications or solutions. There are many things that they could improve from each application and each portal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Digital Shadows helps our organization identify and mitigate cyber threats through their crawling of the internet, gathering information, pivoting it, and then sending those alerts to us which we monitor from our SIEM tool."
"The most effective feature for threat intelligence, in my opinion, is collecting impersonating websites."
"The most effective feature for threat intelligence, in my opinion, is collecting impersonating websites."
"I would recommend Proofpoint Email Protection to others because it is useful, simple to use, and provides whatever is required."
"At this point in time, there's nothing that needs to be changed or improved in the tool."
"The biggest ROI for us was when it stopped a ransomware attack, which could have cost us a ton of money and been detrimental to the company, so it basically paid for itself right there."
"The best features of Proofpoint Email Protection are the advanced level of anti-spam and antivirus technology, the TAP feature that helps me scan URLs and provides URL defense, outbound filtering and prevention capabilities, and particularly the TRAP feature where I can pull out all phishing emails from all users' mailboxes in a single click."
"Proofpoint Email Protection offers an additional layer of protection compared to other brands like Microsoft, Mimecast, and Barracuda. While these major companies excel at detecting malicious attachments, the solution goes further by analyzing the context of emails, allowing for more nuanced decision-making."
"Using Proofpoint Email Protection has significantly improved SOC analyst workloads for my customers by enhancing response times and adding value through built-in threat investigation tools."
"The tool has improved our workflow by ensuring people receive only the emails they need for work rather than being inundated with hundreds or thousands of unnecessary emails daily."
"Proofpoint Email Protection has definitely impacted my organization positively."
 

Cons

"The solution doesn't pick up all the brands of the URLs. I have a relatively small company name, however, the solution still misses a certain number of URLs with my company's name in it that are impersonating websites. It's not very comprehensive, to be honest."
"The solution doesn't pick up all the brands of the URLs."
"For basic support from Digital Shadows, my impression is that it is six to seven because many times we see duplications or bugs, and the quality of the alerts is not up to the mark."
"The false positives are an issue. There are many false positives that come in, which you report to Proofpoint."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"The solution should add post-sales training."
"The stability and UI are the two areas of the solution with certain shortcomings that need improvement."
"Integration and filtering out who you want and don't want to have integrated ID could be improved."
"To improve Proofpoint Email Protection, I suggest improving the UI from the pod to align with the new admin.proofpoint.com interface, as the pod is still existing for a reason, but the interface is definitely outdated."
"Proofpoint Email Protection can be improved by using more AI-powered features."
"Pricing for the platform could still be cheaper."
 

Pricing and Cost Advice

Information not available
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
"The solution is expensive."
"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"I rate the price of Proofpoint Email Protection a four out of five."
"In general, the pricing is competitive."
"It is multiple times more expensive, which made it very much less attractive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
7%
Manufacturing Company
7%
Engineering Company
7%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise24
Large Enterprise53
 

Questions from the Community

What is your experience regarding pricing and costs for Digital Shadows?
Regarding the cost of Digital Shadows, I think prices are a bit higher. The information provided is already available; some of it is paid information. However, considering all the information they ...
What needs improvement with Digital Shadows?
I do not rate Digital Shadows a nine or ten because there are many things that need improvement. The information we get is kind of generic. For instance, for impersonation, we don't have much detai...
What is your primary use case for Digital Shadows?
Our main use cases for Digital Shadows are mainly using it for threat intel. For instance, we have our domain listed on Digital Shadows. Whenever we see any sort of impersonation domain registratio...
What is your experience regarding pricing and costs for Proofpoint Email Protection?
This is not something that I deal with regarding pricing, setup cost, and licensing.
What needs improvement with Proofpoint Email Protection?
For a beginner level, someone who is very new to email security might find it difficult to manage as an admin. Navigation can be concerning because Proofpoint Email Protection has different console...
What is your primary use case for Proofpoint Email Protection?
Proofpoint Email Protection serves as our email security solution. The entire SOC team uses Proofpoint Email Protection. The granularity in admin access is different, so each team has their own acc...
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Accenture, Pret A Manger, Human Rights Watch
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Digital Shadows vs. Proofpoint Email Protection and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.