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Digital Shadows vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Digital Shadows
Ranking in Digital Risk Protection
9th
Average Rating
6.6
Reviews Sentiment
5.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Ranking in Digital Risk Protection
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
109
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (2nd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

As of August 2026, in the Digital Risk Protection category, the mindshare of Digital Shadows is 3.5%, down from 5.5% compared to the previous year. The mindshare of Proofpoint Email Protection is 2.9%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Risk Protection Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection2.9%
Digital Shadows3.5%
Other93.6%
Digital Risk Protection
 

Featured Reviews

DavidJones7 - PeerSpot reviewer
Head of Content at Pharmaflow
Has required additional context for alerts but supports monitoring impersonation and threat activity effectively
I do not rate Digital Shadows a nine or ten because there are many things that need improvement. The information we get is kind of generic. For instance, for impersonation, we don't have much detail on their history, when it was used or how it was misused. Those further details would be really helpful, but the information we receive is basic, such as when it was last registered and when it was updated, without more insight about the malicious factors. For basic support from Digital Shadows, my impression is that it is six to seven because many times we see duplications or bugs, and the quality of the alerts is not up to the mark. We have escalated many times, but we do not receive solid responses from them in terms of fixes. Digital Shadows should focus on the engineering side rather than the support aspect because support is there to help us get updates, but in terms of quick fixes, it is not as responsive. The need for improvement lies more with the engineering part in fixing issues, which is linked to support.
Siva_Prasad - PeerSpot reviewer
Principal Consultant at Infosys
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Digital Shadows helps our organization identify and mitigate cyber threats through their crawling of the internet, gathering information, pivoting it, and then sending those alerts to us which we monitor from our SIEM tool."
"The most effective feature for threat intelligence, in my opinion, is collecting impersonating websites."
"Proofpoint Email Protection has definitely impacted my organization positively."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"A lot of automation is present, and the quarantining of malicious emails and these processes are good and really help us in the investigation as well as the remediation part."
"It is a very scalable solution."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"Proofpoint Email Protection has positively impacted my overall security posture, making it easier for users to encrypt files right in the portal and send them to customers, and it is simple for customers to access those files without difficulty."
"Proofpoint Email Protection is the best solution from the perspective of email security."
 

Cons

"For basic support from Digital Shadows, my impression is that it is six to seven because many times we see duplications or bugs, and the quality of the alerts is not up to the mark."
"The solution doesn't pick up all the brands of the URLs."
"The solution doesn't pick up all the brands of the URLs. I have a relatively small company name, however, the solution still misses a certain number of URLs with my company's name in it that are impersonating websites. It's not very comprehensive, to be honest."
"The scalability can be improved, and the solution can be optimized."
"There are user interface complexities that require integration with a SOC team, which needs time and training."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"The only downside with Proofpoint Email Protection is the cost."
"Proofpoint Email Protection is an expensive solution."
"It became very expensive due to the nature of local circumstances, and I may advise Proofpoint to adjust marketing solutions based on each country."
"The areas that have room for improvement in Proofpoint Email Protection include their cost of ownership, which is fairly high."
"The largest complaint that we hear from our customers is that there is no local support."
 

Pricing and Cost Advice

Information not available
"The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda."
"The solution is expensive."
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"In general, the pricing is competitive."
"Proofpoint is fairly expensive."
"The solution uses a licensing model that is reasonable compared to other products."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Engineering Company
7%
Computer Software Company
6%
Outsourcing Company
6%
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise24
Large Enterprise62
 

Questions from the Community

What is your experience regarding pricing and costs for Digital Shadows?
Regarding the cost of Digital Shadows, I think prices are a bit higher. The information provided is already available; some of it is paid information. However, considering all the information they ...
What needs improvement with Digital Shadows?
I do not rate Digital Shadows a nine or ten because there are many things that need improvement. The information we get is kind of generic. For instance, for impersonation, we don't have much detai...
What is your primary use case for Digital Shadows?
Our main use cases for Digital Shadows are mainly using it for threat intel. For instance, we have our domain listed on Digital Shadows. Whenever we see any sort of impersonation domain registratio...
What needs improvement with Proofpoint Email Protection?
The downside is I feel the vendor support is a little lacking and should be more responsive. The technical support is not up to the mark.
What is your primary use case for Proofpoint Email Protection?
I am leading this security domain, and my L1 and L2s have been using Proofpoint Email Protection and other modules of Proofpoint Email Protection for more than three years.We are currently working ...
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Accenture, Pret A Manger, Human Rights Watch
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Digital Shadows vs. Proofpoint Email Protection and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.