

DocuSign and SignNow are competitors in the digital signature market. DocuSign holds an advantage with comprehensive enterprise-level solutions, while SignNow benefits from affordability and essential features.
Features: DocuSign offers advanced security, a user-friendly workflow, and robust integrations with popular software. It also provides extensive customization options. SignNow focuses on essential signing features, efficient document exchange, and effective integrations for budget-conscious buyers.
Ease of Deployment and Customer Service: DocuSign offers extensive onboarding support and comprehensive guides for smooth integration, emphasizing personalization and adaptability. SignNow provides rapid deployment with straightforward processes and prompt customer assistance, appealing to those who prioritize ease and speed.
Pricing and ROI: DocuSign requires a higher investment, aligning with its extensive features and long-term value for businesses needing comprehensive solutions. SignNow presents a cost-effective alternative, providing essential functionalities at a lower price point, enhancing ROI for businesses with limited budgets.
In terms of working hours, the time saved per contract is significant.
I've seen cost savings since setting up my sister team, as they no longer need to print documents or sign manually.
I see SignNow has been able to save about 70% of our time because the documents are signed faster.
There is reduced induction of errors as we deal with documents signed electronically, improving security and confidentiality, making SignNow a great tool.
The reminder and expiration features help, and we have avoided paper. This has helped to avoid courier costs and printing costs, and saved labor as 8 to 15 minutes per document was needed previously, but here SignNow helps.
We contacted them approximately six months ago about an issue, and they resolved the problem quickly within 30 to 40 minutes.
24/7 support is received from them.
The customer support is very responsive and proactive 24/7.
It is highly scalable.
SignNow's scalability is very good because I can send contracts to many multiple vendors or contractors at once, and they are able to sign the documents and send them back efficiently and effectively without any error.
We can sign a thousand documents at a time, and it handles everything.
SignNow is scalable; we are able to sign a lot of documents at once, and it handles everything.
I've never noticed any crashes, downtimes, or performance issues with DocuSign.
Miro Business - Enterprise is 100% stable and does not create any glitches or downtime for the organization.
SignNow is very stable; I have not experienced any downtime so far.
The preview looks different from what I see during editing.
SignNow can be improved by having more granular admin roles, permissions, and some strong domain organizational controls.
The integration with Google tools for collecting response data is very weak and not so seamless.
The integration with Google Sheets for collecting response data does not work seamlessly.
There is no mandatory setup fee for SignNow.
We received a good discount, and the metering and billing experience has been clear and manageable.
The pricing is very cost-effective.
The DocuSign CLM platform can be directly integrated with the DocuSign e-signature platform, which enables documents or contracts to be e-signed by vendors.
The security aspect in DocuSign is important since we work with individuals and their personal identifiable information, so we value that it's a secure site.
SignNow has positively impacted my organization because these quick things that need manual intervention are faster, and it is helpful due to fast approvals.
SignNow has positively impacted my organization by saving time through using the reusable templates.
SignNow offers an easy-to-use, intuitive, and user-friendly interface, along with tracking, signing, and downloading of completed documents, and seamless integration.
| Product | Mindshare (%) |
|---|---|
| DocuSign | 14.6% |
| SignNow | 3.7% |
| Other | 81.7% |


| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Midsize Enterprise | 4 |
| Large Enterprise | 16 |
DocuSign provides digital signatures with features like secure handling, customizable templates, and document tracking. It offers an intuitive interface with mobile access, streamlining collaboration and reducing paperwork, while enhancing processing speed and security through e-verification via national ID.
DocuSign enables digital signatures for documents including agreements, rental agreements, and contracts. It is indispensable for HR, procurement, legal, and workflow management, facilitating paperless processes. Organizations rely on it for signing subleases and managing tenancy, and mortgage-related documents. Integrating with platforms like Coupa and Salesforce, it enhances security and streamlines e-signature management. While valued for its functionality and ease of use, there is room for improvement in integration with IT systems, pricing, and template consistency. Users seek enhancements in mobile app compatibility, automatic date-stamping, and reducing workflow lags to further improve efficiency.
What are the key features of DocuSign?DocuSign is implemented across industries such as finance, real estate, and legal, transforming document-driven processes. In real estate, it powers leasing agreements and tenant management. Legal firms leverage it for contract processing and client documentation, ensuring compliance and efficiency. Financial institutions utilize DocuSign for paperless loan processing and agreements, enhancing customer service and operational efficiency.
SignNow enhances document management with features like signature modification, tracking, templates, and mobile support. It offers seamless cloud integration and remote signing for efficient and secure document handling, saving time and reducing errors.
SignNow provides a comprehensive solution for digital signatures and document management, integrating features like PDFfiller for template creation, automated workflows, and secure ID verification. Users benefit from its user-friendly platform, which supports mobile apps for collaboration and remote work. Despite requiring improvements in multi-field handling and Google Sheets integration, SignNow facilitates remote signing for client onboarding and legal agreements, improving operational efficiency in managing contracts and proposals.
What are the key features of SignNow?In industries like legal and HR, SignNow facilitates remote signing and document management, optimizing processes for client interactions and internal approvals. Its integration with PDFfiller supports template creation for contracts and proposals, enhancing operational efficiency and supporting remote work adaptability.
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