Try our new research platform with insights from 80,000+ expert users

Drupal vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Drupal
Average Rating
8.6
Number of Reviews
37
Ranking in other categories
Web Content Management (5th), Corporate Portals (Enterprise Information Portals) (4th)
OpenText Documentum Content...
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (2nd)
 

Mindshare comparison

While both are Content Management solutions, they serve different purposes. Drupal is designed for Web Content Management and holds a mindshare of 6.6%, down 6.7% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 12.4% mindshare, up 10.6% since last year.
Web Content Management
Enterprise Content Management
 

Featured Reviews

it_user982032 - PeerSpot reviewer
A good product that helps me to manage complex digital solutions
My advice to others would be that Drupal is not only a CMS, you need to learn the Drupal fundamentals before to start the project. Drupal is a handy tool whenever you work on a digital infrastructure broad project and not only a simple website. So if you have a big project, you can use Drupal. But if you have a small website, like a blog or simple website, my advice would be not to use Drupal, because Drupal is too complex and the cost to maintain the platform can be too high, related to the value of your website, for example. If you have a website with a big product catalog, for example, in many languages and in many countries in the world, then Drupal is good. But if you have a simple website, like a portfolio or five page-website, you can use many other technologies that'd be simple to maintain and implement. On a scale from one to 10, I will rate Drupal an eight. In the next release, I would like to see basic page buttons and better integration with the analytics platform. A drag and drop function to create simple pages will also be handy. For example, if a customer wants to create a landing page, it should be easy for him or her to do so. I would also like to see better translation management.
Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I find most valuable is that Drupal is a framework and not only a CMS."
"You can build websites on it very quickly."
"It is good for big projects."
"We use a part of the solution called Acquia. The personalization portion of this is the most valuable aspect fo the solution."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"The most valuable feature is the management."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"I am satisfied with OpenText Documentum so far; it has great integration capabilities."
"The stability is very good."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"OpenText Documentum is a robust choice for enterprise-level document management."
 

Cons

"I think the support needs to improve, as well as the integration with tracking and analytics systems."
"Digital experience features like target, segmentation, and campaign management have a long way to go."
"The user experience in designing layouts should be much easier or much more helpful."
"It is a little bit simplified."
"It's difficult to manage and customize Documentum."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"The user interface can be improved."
"The user interface can be a bit more intuitive."
"The BPM side should be improved."
 

Pricing and Cost Advice

"I would like to see better pricing."
"It is quite an expensive product."
"The price is considered affordable now."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The product is expensive."
"OpenText Documentum's pricing is good."
report
Use our free recommendation engine to learn which Web Content Management solutions are best for your needs.
859,545 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Government
16%
Financial Services Firm
13%
Computer Software Company
10%
Financial Services Firm
19%
Government
12%
Computer Software Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

BMJ, The Economist, New Republic, SpaceX, Lush, Danone, Tesla Motors, Peugeot, Stanford Law, Harvard, Oxford University, MIT Media Lab, The Beatles, MTV UK, The Weather Channel, NBC, BBC, grammy.com, Mus_e du Louvre, Whitehouse.gov, London.gov.uk, Gouvernment.fr, New Zealand Government, The Prince of Wales, British Council, NYC Metropolitan Transport Authority, Gatwick Obviously
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Microsoft, Adobe, Wordpress and others in Web Content Management. Updated: June 2025.
859,545 professionals have used our research since 2012.