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Druva Data Security Cloud vs Druva inSync comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Druva Data Security Cloud enhances ROI through cost savings, reduced downtime, improved data recovery, and robust ransomware protection.
Sentiment score
4.8
Organizations gain significant ROI with Druva inSync via cost savings, efficiency improvements, and 75% time savings after data loss.
I have also seen an increase in data security in my organization, along with peace of mind knowing our users' data is backed up effectively.
System Engineer at TEKsystems
Our team saves several hours weekly on backup operations and resolves incidents faster, with restore times improving by ninety percent or more, directly improving productivity and reducing downtime.
Desktop Analyst at a outsourcing company with 1,001-5,000 employees
Druva Data Security Cloud helps us reduce costs.
Server Administrator at Gigabit Technologies Pvt Ltd
The organization has experienced ROI from Druva inSync through bandwidth saving, storage, and manpower optimization.
Technical Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
5.6
Druva Data Security Cloud's customer service is rated highly for its responsive and reliable support despite minor response time concerns.
Sentiment score
7.3
Druva inSync’s customer service is praised for responsiveness, though some suggest improvements in training and follow-up efficiency.
Technical support for Druva is excellent with a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
Issues were resolved quickly, and the support team was proactive and helpful during both the implementation and ongoing operations.
Desktop Analyst at a outsourcing company with 1,001-5,000 employees
I personally have not heard of any complaints from customers regarding Druva Data Security Cloud's support.
Sales Support Associate at Murdoch Webster
Druva inSync has top-notch customer support and it comes free.
Assistant Consultant at a tech services company with 11-50 employees
The technical support from Druva inSync deserves a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
4.4
Druva Data Security Cloud provides scalable cloud-native architecture, easily expanding for various workloads, with some setup limitations.
Sentiment score
7.9
Druva inSync offers scalable, cloud-based backup solutions with adaptive licensing, fitting both small and large businesses seamlessly.
Druva Data Security Cloud supports on-demand scalability across endpoints, SaaS apps, and multi-cloud workloads.
Desktop Analyst at a outsourcing company with 1,001-5,000 employees
Druva doesn't provide support for Kubernetes or anything on-prem, so I can't keep a copy of my work on-prem.
Managing Director at ITS Technology Solution Pvt. Ltd.
The scalability of Druva inSync deserves a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
You can integrate with M365, you can integrate with Azure, you can integrate with dynamic groups, all through APIs.
Assistant Consultant at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.8
Druva Data Security Cloud is highly stable, offering reliable performance with minor delays during large operations, backed by robust infrastructure.
Sentiment score
8.3
Druva inSync is stable, reliable, and frequently updated, with users confident in its performance despite minor issues.
Over the past five years, I haven't experienced any issues or problems with Druva.
Multi Property IT Manager at John Q. Hammons Hotels, Inc.
Druva Data Security Cloud is very stable, providing consistent backups and reliable recovery.
Desktop Analyst at a outsourcing company with 1,001-5,000 employees
 

Room For Improvement

Druva Data Security Cloud needs improved backup speed, pricing transparency, UI navigation, reporting customization, integration, and customer support.
Druva inSync's pricing and performance issues, alongside interface and support challenges, hinder user experience and recovery efficiency.
There is a limitation in the advanced reporting features, such as understanding how many files are in the backup, which users are actively using it, and how many files have been backed up properly.
Multi Property IT Manager at John Q. Hammons Hotels, Inc.
They could integrate an EDR tool during backup. By integrating with that tool, they could easily rectify cyberattacks, miscellaneous attacks, and ransomware.
Technical Consultant at a tech services company with 11-50 employees
There is not enough transparency on pricing.
System Engineer at TEKsystems
To make Druva inSync better, they can implement additional DLP.
Technical Consultant at a tech services company with 11-50 employees
If it were to enable chatbot functionality and by just saying to the chatbot to restore a mailbox or restore an item to the mailbox, that would enhance productivity.
Assistant Consultant at a tech services company with 11-50 employees
In the next release, I would like to see additional features and functionalities that focus more on AI functionality, similar to what other vendors offer.
Sales Support Associate at Murdoch Webster
 

Setup Cost

Druva offers cost-effective SaaS data security with scalable pricing, predictable billing, and flexible yet complex licensing requiring no extra hardware.
Druva inSync's pricing is mixed; cost-effective for some, but considered high by others, with flexible licensing options.
The challenging part is that costs increase as data grows, which can become expensive for large environments.
Sr. Executive Engineer at a outsourcing company with 51-200 employees
Compared to other applications that we are paying for, Druva's pricing is fair.
Multi Property IT Manager at John Q. Hammons Hotels, Inc.
Prices for the solution are quite high.
Technical Consultant at a tech services company with 11-50 employees
From my perspective, Druva inSync is reasonably priced.
Sales Support Associate at Murdoch Webster
 

Valuable Features

Druva Data Security Cloud offers scalable protection with ransomware resilience, AI analytics, and simplified management for enhanced security and cost savings.
Druva inSync offers efficient, secure cloud backups with M365 integration, featuring deduplication, geofencing, encryption, and seamless restoration.
AI-driven analytics in Druva Data Security Cloud help to optimize data security by providing correct suggestions and prioritizing action.
Founder, Owner at Xdev Studios
Druva Data Security Cloud's backup reliability and error-free backups have helped my team day-to-day by offering highly reliable automated backups with minimal features, reducing manual intervention and ensuring consistent data protection.
Desktop Analyst at a outsourcing company with 1,001-5,000 employees
Strong data security is enforced with a Zero Trust model plus encryption that protects against ransomware and unauthorized access, ensuring data is always safe and cannot be easily compromised.
Sr. Executive Engineer at a outsourcing company with 51-200 employees
Druva inSync provides single item recovery which helps in restoring specific emails without needing to restore the entire mailbox, saving time and reducing data duplication.
Assistant Consultant at a tech services company with 11-50 employees
The solution provides significant ROI through bandwidth saving, storage, and manpower optimization.
Technical Consultant at a tech services company with 11-50 employees
 

Categories and Ranking

Druva Data Security Cloud
Ranking in Cloud Backup
19th
Ranking in SaaS Backup
9th
Average Rating
8.6
Reviews Sentiment
6.0
Number of Reviews
9
Ranking in other categories
Disaster Recovery as a Service (6th), Data Security Posture Management (DSPM) (14th)
Druva inSync
Ranking in Cloud Backup
29th
Ranking in SaaS Backup
12th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the SaaS Backup category, the mindshare of Druva Data Security Cloud is 2.1%, up from 0.3% compared to the previous year. The mindshare of Druva inSync is 2.8%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Druva Data Security Cloud2.1%
Druva inSync2.8%
Other95.1%
SaaS Backup
 

Featured Reviews

Tilak Rohitsingh - PeerSpot reviewer
System Engineer at TEKsystems
Backup has protected our organization-wide email data and supports fast malicious deletion recovery
Some of the best features that Druva Data Security Cloud offers are endpoint backup, ransomware protection, cloud apps, and eDiscovery. Out of endpoint backup, ransomware protection, cloud apps, and eDiscovery, I find the infinitely scalable feature to be the most valuable in my day-to-day work, as it does not have any maintenance windows, which is different in terms of data protection. When it comes to features, I appreciate that Druva Data Security Cloud boasts less complexity found in solutions that are not built for the cloud while remaining secure, scalable, and always available, without requiring a maintenance window. Druva maintains the data protection solution, not the customer, and the platform is always up to date with the latest features, which makes it very scalable, as new capacity can be added to subscription on the fly without changes to the backup setting and without needing to purchase and install new appliances or software. The impact of Druva Data Security Cloud on my organization is significant, as it ensures users' data is backed up with snapshots and is very secure on the cloud. I benefit from prompt and clear assistance from Druva support, and the ease of access into the web portal provides a view into a snapshot without having to restore it first. Specific outcomes I have seen with Druva Data Security Cloud include peace of mind knowing our users' Office 365 data is backed up and very secure, along with improved security, additional protection against accidental deletion of mailbox items, and a means for remedial action after a malicious incident that deletes or encrypts users' data.
reviewer2839371 - PeerSpot reviewer
Assistant Consultant at a tech services company with 11-50 employees
Single item recovery has transformed mailbox backups and now provides faster, precise restores
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that would be an added feature. The restoration of notes is a limitation. Druva inSync is not capable of restoring notes. If users have something saved in notes, Druva inSync will not be able to restore it. If it could enhance the capability to restore notes, that would also be helpful. If it were to enable chatbot functionality and by just saying to the chatbot to restore a mailbox or restore an item to the mailbox, that would enhance productivity. There is some limitation of restoration for certain folders. If those could be fixed, it would be a perfect product.
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
University
11%
Financial Services Firm
10%
Construction Company
8%
Computer Software Company
12%
Manufacturing Company
10%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise9
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Druva Data Security Cloud?
The cost is relatively very affordable even for smaller sized companies.
What needs improvement with Druva Data Security Cloud?
I think Druva's deduplication technology is great, but the way they charge for source storage means the storage size can suddenly become much larger, and I would have been much happier if they were...
What is your primary use case for Druva Data Security Cloud?
We are using Druva Data Security Cloud for ourselves as well as our customers, both.
What is your experience regarding pricing and costs for Druva inSync?
From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.
What needs improvement with Druva inSync?
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that wou...
What is your primary use case for Druva inSync?
I am using Druva inSync for taking backup of our mailboxes, our Teams, groups, Teams channels, SharePoint, and OneDrive. We are using it for taking our M365 backups. Druva inSync is providing singl...
 

Also Known As

No data available
inSync
 

Overview

 

Sample Customers

Information Not Available
TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
Find out what your peers are saying about Druva Data Security Cloud vs. Druva inSync and other solutions. Updated: June 2026.
906,852 professionals have used our research since 2012.