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Druva Data Security Cloud vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Druva Data Security Cloud provides cost savings, time efficiency, and enhanced security, significantly improving data backup and recovery processes.
Sentiment score
6.6
<p>Infrascale Backup &amp; Disaster Recovery improves business continuity with faster recovery, cost savings, and enhanced operational reliability.</p>
I have also seen an increase in data security in my organization, along with peace of mind knowing our users' data is backed up effectively.
System Engineer at TEKsystems
Our team saves several hours weekly on backup operations and resolves incidents faster, with restore times improving by ninety percent or more, directly improving productivity and reducing downtime.
Desktop Analyst at a outsourcing company with 1,001-5,000 employees
 

Customer Service

Sentiment score
5.3
Druva Data Security Cloud customer service is exceptional, praised for responsiveness, proactive support, and efficient issue resolution.
Sentiment score
7.6
Infrascale's customer support is praised for responsiveness and technical expertise, despite occasional language and time zone challenges.
Technical support for Druva is excellent with a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
Issues were resolved quickly, and the support team was proactive and helpful during both the implementation and ongoing operations.
Desktop Analyst at a outsourcing company with 1,001-5,000 employees
The customer support from Druva is commendable.
Multi Property IT Manager at John Q. Hammons Hotels, Inc.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
4.6
Druva Data Security Cloud provides scalable, cloud-native security, supporting on-demand expansion across endpoints and multi-cloud environments without infrastructure limits.
Sentiment score
5.9
<p>Infrascale Backup &amp; Disaster Recovery efficiently scales for SMBs, balancing cost with reliability, despite infrastructure sizing challenges.</p>
Druva Data Security Cloud supports on-demand scalability across endpoints, SaaS apps, and multi-cloud workloads.
Desktop Analyst at a outsourcing company with 1,001-5,000 employees
Druva Data Security Cloud is highly scalable because it is built as a 100% SaaS, cloud-native platform with a cross-services architecture.
Sr. Executive Engineer at a tech services company with 51-200 employees
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
7.8
Druva Data Security Cloud is praised for stability and reliability, with minor improvements suggested for extensive data processes.
Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable, reliable, and praised for support, despite minor issues promptly resolved.</p>
Over the past five years, I haven't experienced any issues or problems with Druva.
Multi Property IT Manager at John Q. Hammons Hotels, Inc.
Druva Data Security Cloud is very stable, providing consistent backups and reliable recovery.
Desktop Analyst at a outsourcing company with 1,001-5,000 employees
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Druva Data Security Cloud requires performance improvements, better customization, more integrations, enhanced analytics, and more cost transparency.
Infrascale BDR needs UI improvement, pricing clarity, Linux integration, enhanced dashboard, seamless features, and stronger security measures.
There is a limitation in the advanced reporting features, such as understanding how many files are in the backup, which users are actively using it, and how many files have been backed up properly.
Multi Property IT Manager at John Q. Hammons Hotels, Inc.
They could integrate an EDR tool during backup. By integrating with that tool, they could easily rectify cyberattacks, miscellaneous attacks, and ransomware.
Technical Consultant at a tech services company with 11-50 employees
There is not enough transparency on pricing.
System Engineer at TEKsystems
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

Druva Data Security Cloud provides cost-effective SaaS pricing but can become expensive with increased data usage.
Infrascale offers flexible, negotiable pricing based on data volume, with value-added services and integration with MSP billing systems.
The challenging part is that costs increase as data grows, which can become expensive for large environments.
Sr. Executive Engineer at a tech services company with 51-200 employees
Compared to other applications that we are paying for, Druva's pricing is fair.
Multi Property IT Manager at John Q. Hammons Hotels, Inc.
Prices for the solution are quite high.
Technical Consultant at a tech services company with 11-50 employees
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

Druva offers secure, scalable SaaS data protection with AI-driven analytics, enhancing recovery, efficiency, and business continuity.
<p>Infrascale Backup &amp; Disaster Recovery is praised for its ease, speed, security, centralized management, and robust disaster recovery features.</p>
AI-driven analytics in Druva Data Security Cloud help to optimize data security by providing correct suggestions and prioritizing action.
Founder, Owner at Xdev Studios
Druva Data Security Cloud's backup reliability and error-free backups have helped my team day-to-day by offering highly reliable automated backups with minimal features, reducing manual intervention and ensuring consistent data protection.
Desktop Analyst at a outsourcing company with 1,001-5,000 employees
With Druva's immutable, air-gapped backups, I had full confidence that our data was safe and untouched, no matter what happened in the environment.
Sr. Executive Engineer at a tech services company with 51-200 employees
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
 

Categories and Ranking

Druva Data Security Cloud
Ranking in Cloud Backup
17th
Ranking in Disaster Recovery as a Service
6th
Ranking in SaaS Backup
6th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
7
Ranking in other categories
Data Security Posture Management (DSPM) (14th)
Infrascale Backup & Disaste...
Ranking in Cloud Backup
22nd
Ranking in Disaster Recovery as a Service
5th
Ranking in SaaS Backup
11th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Backup and Recovery (24th), Disaster Recovery (DR) Software (16th)
 

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of Druva Data Security Cloud is 0.9%, up from 0.1% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Druva Data Security Cloud0.9%
Infrascale Backup & Disaster Recovery1.3%
Other97.8%
Cloud Backup
 

Featured Reviews

Tilak Rohitsingh - PeerSpot reviewer
System Engineer at TEKsystems
Backup has protected our organization-wide email data and supports fast malicious deletion recovery
Some of the best features that Druva Data Security Cloud offers are endpoint backup, ransomware protection, cloud apps, and eDiscovery. Out of endpoint backup, ransomware protection, cloud apps, and eDiscovery, I find the infinitely scalable feature to be the most valuable in my day-to-day work, as it does not have any maintenance windows, which is different in terms of data protection. When it comes to features, I appreciate that Druva Data Security Cloud boasts less complexity found in solutions that are not built for the cloud while remaining secure, scalable, and always available, without requiring a maintenance window. Druva maintains the data protection solution, not the customer, and the platform is always up to date with the latest features, which makes it very scalable, as new capacity can be added to subscription on the fly without changes to the backup setting and without needing to purchase and install new appliances or software. The impact of Druva Data Security Cloud on my organization is significant, as it ensures users' data is backed up with snapshots and is very secure on the cloud. I benefit from prompt and clear assistance from Druva support, and the ease of access into the web portal provides a view into a snapshot without having to restore it first. Specific outcomes I have seen with Druva Data Security Cloud include peace of mind knowing our users' Office 365 data is backed up and very secure, along with improved security, additional protection against accidental deletion of mailbox items, and a means for remedial action after a malicious incident that deletes or encrypts users' data.
Vivek_Jaiswal - PeerSpot reviewer
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
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Top Industries

By visitors reading reviews
University
14%
Construction Company
10%
Manufacturing Company
8%
Financial Services Firm
8%
Construction Company
14%
Healthcare Company
13%
Financial Services Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business18
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Druva Data Security Cloud?
The biggest advantage is that there is no upfront setup cost for the infrastructure since it is a fully SaaS-based solution. I didn't need to invest in backup servers, storage hardware, or maintena...
What needs improvement with Druva Data Security Cloud?
Druva Data Security Cloud is a very strong SaaS-based backup and recovery platform, but based on real-world experiences, there are a few areas where it could be improved. One area is performance du...
What is your primary use case for Druva Data Security Cloud?
My main use case for Druva Data Security Cloud is centralized backup and data protection across endpoints, servers, and cloud workloads with a focus on ransomware protection and fast recovery. I am...
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup &amp; Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup &amp; Disaster Recovery, which we primarily use for data protection and recovery.
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Information Not Available
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Druva Data Security Cloud vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: May 2026.
893,438 professionals have used our research since 2012.