No more typing reviews! Try our Samantha, our new voice AI agent.

DX Spectrum vs IBM Tivoli Business Service Manager comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Network Management Applications (8th), Network Monitoring Software (18th), IT Infrastructure Monitoring (19th), Network Troubleshooting (7th), DX NetOps (1st)
IBM Tivoli Business Service...
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
Event Monitoring (13th)
 

Mindshare comparison

DX Spectrum and IBM Tivoli Business Service Manager aren’t in the same category and serve different purposes. DX Spectrum is designed for DX NetOps and holds a mindshare of 25.5%, down 35.0% compared to last year.
IBM Tivoli Business Service Manager, on the other hand, focuses on Event Monitoring, holds 4.9% mindshare, up 1.2% since last year.
DX NetOps Mindshare Distribution
ProductMindshare (%)
DX Spectrum25.5%
AppNeta by Broadcom30.8%
DX Performance Management25.1%
Other18.599999999999994%
DX NetOps
Event Monitoring Mindshare Distribution
ProductMindshare (%)
IBM Tivoli Business Service Manager4.9%
SCOM9.6%
OpenText AI Operations Management8.2%
Other77.3%
Event Monitoring
 

Featured Reviews

PinchasAlbalya - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Monitoring has become centralized and management now sees real‑time health of key network assets
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we took an external vendor to install and make the customization. If we want to make others changes without paying for customization, we need to learn it deeply by ourselves. The tutorials are very complicated. They could work on that area. The tutorial part could be more simplified. I know there are many explanations, and you can get help or documents in one click on the current page in the product, but it is not very clear. If you want to do something new that you did not see from the vendor in the installation, it is not very simple. The documents are good for people that know how to operate the product well, but for new users, it is not simple.
reviewer847356 - PeerSpot reviewer
IT Manager at a tech services company with 1,001-5,000 employees
Good technical support, and efficient for working with business data
We use this solution for working with data. The most valuable feature of this solution is the efficiency. This application should be made easier to use because it usually needs training and it is not easy to operate. We have been using this solution for fourteen years. The stability of this…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution."
"Support has been very good."
"Thanks to Spectrum, we are able to monitor (and send out alarms for) our whole IT infrastructure 7/24 without having more than a minimal number of technical persons."
"Spectrum does such a great job of discovering our network that we have a high confidence in what our inventory is and because of that we're confident in the reporting we get."
"CA Spectrum allowed our client, a Tier 1 TELCO, to manage their E2E network infrastructure, proactively monitor Enterprise: GMPLS, IPVPN, ISDN, LTE and Leased Line services against set SLAs, and maintain a top quality of service, while the easy integration of topology views to a web portal provided a wow factor by exposing real-time performance and health status of enterprise infrastructure setups to customers."
"The most valuable feature is that after setup, using it is very straightforward."
"Its scalability is very good, as it can be used in huge environments."
"By using event rules and procedures, we got an improved event management process, and CA Spectrum is very useful for event handling and brings us a robust manager of managers console."
"The most valuable feature of this solution is the efficiency."
"TBSM is a rock, and our house would have crumbled without it."
 

Cons

"The upgrade process could be smoother. More of the steps around upgrading could be automated."
"There should be better integration with other Broadcom products, like network performance manager. Currently, for every part of a product, you need a separate server environment. You have something for Spectrum, you have something for network performance, and you have something for NetFlow. There are a lot of islands and server farms with different technologies. They should be redeveloped to get one platform for all."
"Technical support for this product is not so good. It's also not as good as it used to be."
"When we have a high capacity of traffic, we have problems with the stability of the system."
"The solution's stability needs improvement."
"Technical Support: 7-8/10 but sometimes I think that technical support could be more flexible."
"This solution is too complicated to use for us, especially if you have many components."
"It's not the best product for availability and outages reporting."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"Yes, Event Storms and other less traumatic triggers the JVM to hang requiring recycles."
 

Pricing and Cost Advice

"The cost of some of these products are a little cost prohibitive, which is unfortunate. We have to find lower cost solutions for some of the things that we have to pull in. For the most part, CA has capabilities in pretty much everything that you would need. You just have to figure out where are you going to spend the most money for what you have to actually get done. You can do all these things but, which ones do you have to do? And that's hard to choose sometimes because you want to do them all."
"DX Spectrum's pricing depends on the license number. It is affordable."
"Currently, a perpetual license but some services are moving to a subscription"
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"DX Spectrum's pricing is neither expensive nor cheap."
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"The price is good enough to expect an ideal solution. It's expensive."
"The price is very high."
Information not available
report
Use our free recommendation engine to learn which DX NetOps solutions are best for your needs.
908,858 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
12%
Outsourcing Company
11%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise90
No data available
 

Questions from the Community

What needs improvement with DX Spectrum?
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we to...
What is your primary use case for DX Spectrum?
The university purchased DX Spectrum, called ICE. DX Spectrum NAC is working for us only on Cisco 9200 switches. It is not working on any other switch like C1000 or HG or any 2960X. Even other Cisc...
Ask a question
Earn 20 points
 

Also Known As

CA Spectrum
Tivoli Business Service Manager, BSM
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
SSGC