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DX Spectrum vs IBM Tivoli Business Service Manager comparison

Why PeerSpot?

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Network Management Applications (8th), Network Monitoring Software (16th), IT Infrastructure Monitoring (18th), Network Troubleshooting (7th), DX NetOps (1st)
IBM Tivoli Business Service...
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
Event Monitoring (13th)
 

Mindshare comparison

DX Spectrum and IBM Tivoli Business Service Manager aren’t in the same category and serve different purposes. DX Spectrum is designed for DX NetOps and holds a mindshare of 24.6%, down 35.0% compared to last year.
IBM Tivoli Business Service Manager, on the other hand, focuses on Event Monitoring, holds 4.7% mindshare, up 1.7% since last year.
DX NetOps Mindshare Distribution
ProductMindshare (%)
DX Spectrum24.6%
AppNeta by Broadcom30.9%
DX Performance Management24.8%
Other19.700000000000003%
DX NetOps
Event Monitoring Mindshare Distribution
ProductMindshare (%)
IBM Tivoli Business Service Manager4.7%
SCOM9.3%
OpenText AI Operations Management8.3%
Other77.7%
Event Monitoring
 

Featured Reviews

PinchasAlbalya - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Monitoring has become centralized and management now sees real‑time health of key network assets
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we took an external vendor to install and make the customization. If we want to make others changes without paying for customization, we need to learn it deeply by ourselves. The tutorials are very complicated. They could work on that area. The tutorial part could be more simplified. I know there are many explanations, and you can get help or documents in one click on the current page in the product, but it is not very clear. If you want to do something new that you did not see from the vendor in the installation, it is not very simple. The documents are good for people that know how to operate the product well, but for new users, it is not simple.
reviewer847356 - PeerSpot reviewer
IT Manager at a tech services company with 1,001-5,000 employees
Good technical support, and efficient for working with business data
We use this solution for working with data. The most valuable feature of this solution is the efficiency. This application should be made easier to use because it usually needs training and it is not easy to operate. We have been using this solution for fourteen years. The stability of this…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"It has a highly scalable architecture that is designed to ensure accommodation of the growing network setup for our client."
"I must say, CA is an excellent company and their client always comes first."
"The flexibility is impressive, as it is so customizable that you can almost make it do anything you want it to do, with many ways to tailor it to your environment and business needs that I have not seen in other products in this space."
"The main thing is obviously notifications about alerts, getting ahead of the curve to make sure that we do not have system going down, or if it is down we get to know it earlier."
"Support has been very good."
"It is a very stable solution."
"We were able to clearly identify the root cause of incidents visually and with specimen alerts with the topology design."
"The most valuable feature of this solution is the efficiency."
"TBSM is a rock, and our house would have crumbled without it."
 

Cons

"The biggest problem we had with it at the beginning was just the Java console."
"A better integration with the UIM, as far as being able to do root cause analysis and that type of analytics."
"Technical support is so-so. It depends on who you get."
"DX Spectrum is stable. However, now and then there are some issues, but overall it is good."
"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."
"The price is high, as compared to other solutions."
"If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market."
"I think the interface needs a bit of a revamp. They need to adapt it to the new app world that it is now ruling (iOS, Android Apps), and it needs to offer more."
"Yes, Event Storms and other less traumatic triggers the JVM to hang requiring recycles."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
 

Pricing and Cost Advice

"DX Spectrum's pricing is neither expensive nor cheap."
"The price is very high."
"The price of the solution is reasonable."
"The solution's pricing could be better."
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"Spectrum is expensive."
"The price is good enough to expect an ideal solution. It's expensive."
"It is expensive compared to other tools in the market."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise90
No data available
 

Questions from the Community

What needs improvement with DX Spectrum?
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we to...
What is your primary use case for DX Spectrum?
The university purchased DX Spectrum, called ICE. DX Spectrum NAC is working for us only on Cisco 9200 switches. It is not working on any other switch like C1000 or HG or any 2960X. Even other Cisc...
Ask a question
Earn 20 points
 

Also Known As

CA Spectrum
Tivoli Business Service Manager, BSM
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
SSGC