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Gigamon Deep Observability Pipeline vs IBM Tivoli Business Service Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gigamon Deep Observability ...
Ranking in Event Monitoring
14th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
9
Ranking in other categories
Application Performance Monitoring (APM) and Observability (43rd), Data Loss Prevention (DLP) (32nd), Security Information and Event Management (SIEM) (44th), Web Application Firewall (WAF) (33rd), Advanced Threat Protection (ATP) (26th), Network Packet Broker (NPB) (1st), Network Detection and Response (NDR) (16th)
IBM Tivoli Business Service...
Ranking in Event Monitoring
12th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Event Monitoring category, the mindshare of Gigamon Deep Observability Pipeline is 2.9%, up from 0.3% compared to the previous year. The mindshare of IBM Tivoli Business Service Manager is 4.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
IBM Tivoli Business Service Manager4.8%
Gigamon Deep Observability Pipeline2.9%
Other92.3%
Event Monitoring
 

Featured Reviews

TN
Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V
Experience boosts operational efficiency while performance sees room for improvement
I don't have specific information on whether it was purchased on the AWS marketplace or somewhere else. I am working with Dynatrace Operator. I am also working with Algosec, Alluvio, CrowdStrike, Firemon, Gigamon Deep Observability Pipeline, and other solutions. I think it's a good tool, and I am satisfied with it. We have not stored cloud workloads with Gigamon Deep Observability Pipeline yet; we are still on-premises. The technical support takes about one to two hours to respond, which is acceptable. I am satisfied with the scalability of the product. The interface is good.
reviewer847356 - PeerSpot reviewer
IT Manager at a tech services company with 1,001-5,000 employees
Good technical support, and efficient for working with business data
We use this solution for working with data. The most valuable feature of this solution is the efficiency. This application should be made easier to use because it usually needs training and it is not easy to operate. We have been using this solution for fourteen years. The stability of this…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers straightforward integration."
"It has high stability."
"The solution is straightforward to set up."
"The most valuable feature is NetFlow."
"It is a good product, it provides network visibility, which is important, Gigamon can bring some optimizations to my network, it is helpful for security inspection, and it makes my firewall work fast because my firewall doesn't have to do the inspection of the SSL connections, for example."
"We use Gigamon for network visibility."
"The tool's most valuable feature is the encryption feature. From a security perspective, the solution hasn't significantly strengthened our security posture. However, it has greatly improved performance by streamlining encryption processes and avoiding encryption at multiple layers. This has also simplified troubleshooting, as we can whitelist certain processes."
"It is a good product. It provides network visibility, which is important. Gigamon can bring some optimizations to my network. It is helpful for security inspection, and it makes my firewall work fast because my firewall doesn't have to do the inspection of the SSL connections, for example."
"The most valuable feature of this solution is the efficiency."
"The most valuable feature of this solution is the efficiency."
"TBSM is a rock, and our house would have crumbled without it."
 

Cons

"In terms of improvement, while the initial setup is not overly complicated, we did encounter a few issues."
"The security should be improved."
"The security should be improved."
"Its filtering feature needs improvement."
"The graphical user interface could be improved."
"Gigamon Deep Observability Pipeline needs to improve its performance. I face issues with performance because we use SPAN, and the SPAN traffic is not good."
"The Gigamon Deep Observability Pipeline should have a feature showing the traffic flow within its platform. Currently, customers have to use separate tools for monitoring, which is inconvenient. If it had its visibility feature, it would make monitoring easier and more complete without needing extra tools."
"It only inspects a specific kind of traffic. There should be different kinds of use cases."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"Yes, Event Storms and other less traumatic triggers the JVM to hang requiring recycles."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
 

Pricing and Cost Advice

"The solution's price is reasonable."
"The solution is highly-priced."
"I would rate the solution as expensive, around an eight or nine out of ten. There are other competitive solutions available."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Healthcare Company
8%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with Gigamon Deep Observability Pipeline?
Gigamon Deep Observability Pipeline needs to improve its performance. I face issues with performance because we use SPAN, and the SPAN traffic is not good. They need to improve their performance.
What is your primary use case for Gigamon Deep Observability Pipeline?
I am working with Gigamon Deep Observability Pipeline and Firemon, and I have been working with it for a year.
What advice do you have for others considering Gigamon Deep Observability Pipeline?
I don't have specific information on whether it was purchased on the AWS marketplace or somewhere else. I am working with Dynatrace Operator. I am also working with Algosec, Alluvio, CrowdStrike, F...
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Also Known As

Gigamon, GigaSecure
Tivoli Business Service Manager, BSM
 

Overview

 

Sample Customers

Amica Insurance, College of William & Mary, Gamma, IntercontinentalExchange, OppenheimerFunds
SSGC
Find out what your peers are saying about Gigamon Deep Observability Pipeline vs. IBM Tivoli Business Service Manager and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.