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DX Unified Infrastructure Management vs Loom Systems comparison

Broadcom and ServiceNow are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #49, while ServiceNow is ranked #60. Broadcom holds a 1.1% mindshare in IM, compared to ServiceNow’s 0.6% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.
DX Unified Infrastructure M...
Read 120 DX Unified Infrastructure Management reviews
  • 2,955 Views
  • 1,507 Comparison Views
92% willing to recommend
Loom Systems
Read 4 Loom Systems reviews
  • 739 Views
  • 562 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

DX Unified Infrastructure Management and Loom Systems compete in infrastructure and application monitoring. Users generally favor Loom Systems for its comprehensive feature set, which justifies its cost.

Features: DX UIM offers robust monitoring capabilities, seamless integration with existing IT environments, and scalability. Loom Systems provides predictive analytics, advanced AI-driven insights, and proactive issue management.

Room for Improvement: DX UIM can enhance its predictive capabilities, address analytics depth, and expand AI integration. Loom Systems might improve deployment simplicity, reduce initial configuration time, and enhance cost-efficiency.

Ease of Deployment and Customer Service: DX UIM features a straightforward deployment process and reliable customer service, while Loom Systems delivers comprehensive training and responsive support despite requiring more initial configuration.

Pricing and ROI: DX UIM offers a competitive setup cost and scalable pricing model, promising substantial ROI. Loom Systems' higher upfront investment results in significant long-term ROI through its advanced analytics.

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To learn more, read our detailed DX Unified Infrastructure Management vs. Loom Systems Report (Updated: January 2026).
Buyer's Guide
DX Unified Infrastructure Management vs. Loom Systems
January 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in IT Infrastructure Monitoring
49th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (70th), Server Monitoring (23rd), Cloud Monitoring Software (42nd), AIOps (25th)
Loom Systems
Ranking in IT Infrastructure Monitoring
60th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (4th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of DX Unified Infrastructure Management is 1.1%, up from 0.5% compared to the previous year. The mindshare of Loom Systems is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
DX Unified Infrastructure Management1.1%
Loom Systems0.6%
Other98.3%
IT Infrastructure Monitoring
 

Featured Reviews

ON
Kc Njokuoma
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
Read full review
Keerthi Kumar Sangaraju - PeerSpot reviewer
Keerthi Kumar Sangaraju
Technology Manager at a tech services company with 10,001+ employees
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"It is easy to implement but requires good planning."
"It is the foundation for our monitoring solution."
"It's easy to push out across numerous servers. Very scalable."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"It provides a comprehensive monitoring solution for our open systems."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
More DX Unified Infrastructure Management pros
"The RFS portion of the solution is the product's most valuable feature."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"You can develop your own apps within Loom, and they can be configured very simply."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
 

Cons

"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"Stability."
"It needs a little bit more functionality in the Admin Console."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"How we can get more native information from CA's solutions."
"The dashboards need to be improved."
"We would like to see automatic network topology."
More DX Unified Infrastructure Management cons
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"The reporting is a bit weak. They should work to improve this aspect of the product."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The change management within the solution needs to be improved. There needs to be more process automation."
 

Pricing and Cost Advice

"CAD $400,000 annually."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Reasonable setup cost and licensing prices."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The license cost depends on the number of probes and robots."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Performing Arts
13%
Manufacturing Company
9%
Media Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
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What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
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What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Comparisons

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Compared 4% of the time
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Compared 3% of the time
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Compared 20% of the time
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Compared 18% of the time
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Compared 13% of the time
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Compared 12% of the time
Moogsoft vs Loom Systems Logo
Moogsoft vs Loom Systems
Compared 11% of the time
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Product Reports

Buyer's Guide
DX Unified Infrastructure Management
January 2026
DX Unified Infrastructure Management reportDownload DX Unified Infrastructure Management product report
Buyer's Guide
IT Infrastructure Monitoring
December 2025
Loom Systems reportDownload Loom Systems product report
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom
Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.
ServiceNow
 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Buyer's Guide
DX Unified Infrastructure Management vs. Loom Systems
January 2026
Free Report: DX Unified Infrastructure Management vs. Loom Systems
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