No more typing reviews! Try our Samantha, our new voice AI agent.

DX Unified Infrastructure Management vs Loom Systems comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in IT Infrastructure Monitoring
33rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (47th), Server Monitoring (15th), Cloud Monitoring Software (28th), AIOps (23rd)
Loom Systems
Ranking in IT Infrastructure Monitoring
69th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (5th)
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of DX Unified Infrastructure Management is 1.5%, up from 0.9% compared to the previous year. The mindshare of Loom Systems is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.5%
Loom Systems0.5%
Other98.0%
IT Infrastructure Monitoring
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
Keerthi Kumar Sangaraju - PeerSpot reviewer
Technology Manager at a tech services company with 10,001+ employees
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The valuable features are that it monitors our infrastructure, our servers, network devices, and applications proactively, helps us to prevent problems, and CA UIM tells us how to do that."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"The most valuable feature for us are the way it brings silo products together that we've invested in over the years, and it allows us to consolidate our views for our customers."
"The dashboards and reporting features help users have a close eye on the servers; the ability to notify users that something might go wrong if you do not pay attention to this alert helps us to avoid incidents."
"This product is very flexible for the administrator; we can do whatever we want, and it is easily customizable and upgradable."
"There is some depth into what we can watch from processes, logs, as well as URLs, and synthetics, so we have the overall ability to manage everything with UIM."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"You can develop your own apps within Loom, and they can be configured very simply."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"The solution is very scalable; a company wouldn't have any issues expanding it if they needed to, and we have a few thousand users on the solution."
"Bringing Loom in ensures that the incident process, request process, change, all of these processes are improved."
"The solution is absolutely scalable."
"The RFS portion of the solution is the product's most valuable feature."
 

Cons

"Communication between hubs collector needs major improvments"
"There are a few areas for improvement, but I would have to say some of the Java content is a little buggy and would definitely like to see continued upgrades and improvements in the GUI."
"The licensing cost is several hundred thousand dollars a year, and we're only getting several hundred dollars' worth of value since we're doing basic stuff."
"Integration with other tools."
"It needs to be more stable and have improved reporting."
"If the database is down or if there is something going on, the console becomes very buggy and very, very slow, and sometimes impossible to use."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"There also seems to be a bug where the entire Nimsoft Server config gets corrupted during a reboot."
"The reporting is a bit weak."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"What's lacking in Loom Systems is the level of priority for each incident."
"The change management within the solution needs to be improved. There needs to be more process automation."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy, especially in the initial setup which can take six months of work, especially when you have a large estate that you're dealing with."
"The reporting is a bit weak. They should work to improve this aspect of the product."
 

Pricing and Cost Advice

"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"The license cost depends on the number of probes and robots."
"Reasonable setup cost and licensing prices."
"CAD $400,000 annually."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
Information not available
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
13%
Construction Company
12%
Manufacturing Company
9%
Construction Company
23%
Financial Services Firm
13%
Comms Service Provider
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
Ask a question
Earn 20 points
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Find out what your peers are saying about DX Unified Infrastructure Management vs. Loom Systems and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.