Microsoft System Center and DX Unified Infrastructure Management compete in the IT management category. Microsoft System Center appears to have an upper hand due to its seamless integration with Microsoft products and robust automation in Microsoft-centric setups.
Features: Microsoft System Center excels in integration with Microsoft products and offers robust automation options for Windows environments. It provides versatile management by supporting third-party hypervisors like VMware and Citrix. Its suite approach makes it easy to use within the Microsoft ecosystem. DX Unified Infrastructure Management is known for scalable monitoring and a wide range of probes supporting diverse systems and applications. It offers flexibility, making it suitable for large, multi-tenant environments.
Room for Improvement: Microsoft System Center struggles with integration outside Microsoft environments and demands high computing resources. Its deployment complexity and outdated interface are notable drawbacks. DX Unified Infrastructure Management lacks effective out-of-the-box functionalities for maintenance modes and event correlation. Reporting, custom dashboards, and better integration with other tools need enhancement.
Ease of Deployment and Customer Service: Microsoft System Center is mainly an on-premises solution benefiting from Microsoft support agreements, though its technical support is often slow and costly. DX Unified Infrastructure Management offers flexibility in deployment options but is complex to deploy, with users seeking more proactive support despite its advantageous flexible architecture.
Pricing and ROI: Microsoft System Center is costly, requiring annual licensing fees, yet users note strong ROI due to automation and integration within Microsoft environments, minimizing the need for third-party management tools. DX Unified Infrastructure Management, while expensive, provides significant value for large-scale deployments, especially in multi-tenant environments, offering cost efficiencies for experienced administrators.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
As a partner, I cannot create a ticket directly; I have to involve the end user's email to create one, so using the Software Assurance ID to create a ticket directly is not possible, making it very challenging for me.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
Microsoft System Center is scalable, allowing integration even if I have different sites.
Better support and more accessible resources are crucial.
The disadvantage of Microsoft System Center is related to the many integrated services; if one service is failing, then all features will be affected.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
The solution is flexible, user-friendly, and offers essential functionality for transaction monitoring.
In Microsoft System Center, all the features are integrated already, whereas in ManageEngine, you have to license each feature individually to access those features.
| Product | Market Share (%) |
|---|---|
| Microsoft System Center | 0.7% |
| DX Unified Infrastructure Management | 1.1% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 20 |
| Large Enterprise | 80 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
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