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Eggplant Performance vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Performance
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
Performance Testing Tools (16th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Eggplant Performance is designed for Performance Testing Tools and holds a mindshare of 2.3%, up 1.5% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 5.8% mindshare, down 5.9% since last year.
Performance Testing Tools Mindshare Distribution
ProductMindshare (%)
Eggplant Performance2.3%
OpenText Professional Performance Engineering (LoadRunner Professional)14.4%
Tricentis NeoLoad11.6%
Other71.7%
Performance Testing Tools
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.8%
Tricentis Tosca11.0%
OpenText Functional Testing7.0%
Other76.2%
Test Automation Tools
 

Featured Reviews

Shyam_Prasad - PeerSpot reviewer
AVP - Testing & QA at Laminaar Aviation
Offers unique object identification, ideal for UI layer regression automation but limited scalability
Performance is one key area for improvement. It can be slower compared to other tools I've used. Secondly, we have a very limited resource pool that uses this tool in India. So, finding resources familiar with Eggplant in India is challenging due to lack of affiliation programs and so on.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We've been really fortunate in that we've had virtually zero downtime in all the time we've been using Eggplant."
"We don't have a big team of people that can watch the dials and check that everything is okay. We're doing a lot of the monitoring of our website and our product at the side of the desk. We need a solution that does a lot for us, and that's what Eggplant does."
"It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class."
"It's been a revelation to us in terms of its ability to assist us in exploratory testing and to integrate with our current model-driven architecture."
"Customer Service: Excellent and very personal."
"We find the solution stable and scalable."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
"The product has many features."
"TestComplete is simple, it's a very easy-to-use tool."
"Test items, project variables helps in managing automation suite and scheduling execution."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"After NPAPI was unsupported by Chrome, our test runs were halted on Chrome for a previous version of TestComplete, and they started running again with version 11.11."
"TestComplete replaced QTP as the preferred choice of tool for the organization; it is much faster, works better across technologies (especially Flex-based UI), and is better compatible with newer technologies directly out of the box."
"In all projects where I participated it helped significantly improve and speed up regression testing, which is usually bottleneck before release."
 

Cons

"Bugs occur fairly frequently, but they are very responsive in identifying them and scheduling them for fixes in future releases."
"Performance is one key area for improvement. It can be slower compared to other tools I've used."
"One area I can think of to improve is the usability of the reports that we get."
"I'd like to see the ability to integrate the user experience through device forms like AWS device forms or source labs."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"The initial deployment of TestComplete was difficult, but with the assistance of SmartBear technical support, I was able to get it up and running."
"The licensing costs are a little bit high and should be reduced."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"I pay for support and maintenance; having used the “support” functions through online forums, I can say there is room for improvement."
"Implementation of screen recording during testing (video recording)."
"Occasionally, image comparison results in failures, possibly due to issues with resolution or font size on the server side, which can be challenging to identify."
 

Pricing and Cost Advice

"Eggplant came out as the most competitive in terms of commercials (terms and conditions) which was positive. When we did the initial negotiations, Eggplant started at a price but they were open to negotiations and we did negotiate a discount. That was really important to us because it showed a level of commitment to us."
"The pricing is competitive in India."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"The pricing is a little above average — it could be lower."
"Our ROI is about $10,000 a year."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"We have a TestComplete 12 license."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Energy/Utilities Company
8%
Construction Company
8%
Manufacturing Company
7%
Manufacturing Company
13%
Financial Services Firm
11%
Construction Company
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Also Known As

TestPlant eggPlant Performance
No data available
 

Overview

 

Sample Customers

Cisco
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Apache, OpenText, Tricentis and others in Performance Testing Tools. Updated: May 2026.
900,747 professionals have used our research since 2012.