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Eggplant Performance vs SmartBear TestComplete comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Performance
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
Performance Testing Tools (16th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (7th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Eggplant Performance is designed for Performance Testing Tools and holds a mindshare of 2.2%, up 1.8% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 5.3% mindshare, down 5.9% since last year.
Performance Testing Tools Mindshare Distribution
ProductMindshare (%)
Eggplant Performance2.2%
OpenText Professional Performance Engineering (LoadRunner Professional)15.6%
Tricentis NeoLoad13.0%
Other69.2%
Performance Testing Tools
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.3%
Tricentis Tosca10.5%
OpenText Functional Testing7.8%
Other76.4%
Test Automation Tools
 

Featured Reviews

Shyam_Prasad - PeerSpot reviewer
AVP - Testing & QA at Laminaar Aviation
Offers unique object identification, ideal for UI layer regression automation but limited scalability
Performance is one key area for improvement. It can be slower compared to other tools I've used. Secondly, we have a very limited resource pool that uses this tool in India. So, finding resources familiar with Eggplant in India is challenging due to lack of affiliation programs and so on.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We don't have a big team of people that can watch the dials and check that everything is okay. We're doing a lot of the monitoring of our website and our product at the side of the desk. We need a solution that does a lot for us, and that's what Eggplant does."
"Customer Service: Excellent and very personal."
"It's been a revelation to us in terms of its ability to assist us in exploratory testing and to integrate with our current model-driven architecture."
"It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class."
"We've been really fortunate in that we've had virtually zero downtime in all the time we've been using Eggplant."
"We find the solution stable and scalable."
"The automation has improved over time, allowing it to integrate with other external tools for defect tracking."
"The solution has saved a lot of human resources by running full regression tests prior to each release, and over the years many major bugs have been detected by the tool, saving us the big expense of fixing problems after a release."
"It allows us to test both desktop and web applications."
"If a company has an ecosystem and they need to automate the web, desktop, or mobile, then TestComplete is the right tool."
"Data driven testing using Microsoft Excel Viewing properties of objects using Object Spy Organizing test runs using the Test Items page of the project editor"
"The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts."
"Good test coverage through automation and provides unique solutions to most of the automation challenges (e.g. comparison of images)."
"For us, the automated test farm of 20 virtual machines for execution, 20 TestComplete licenses and 20 automated testers are doing the job of 100 manual testers."
 

Cons

"I'd like to see the ability to integrate the user experience through device forms like AWS device forms or source labs."
"Bugs occur fairly frequently, but they are very responsive in identifying them and scheduling them for fixes in future releases."
"One area I can think of to improve is the usability of the reports that we get."
"Performance is one key area for improvement. It can be slower compared to other tools I've used."
"There is no qualified support for different web UI frameworks and no V8 support as well."
"TestComplete had problems during long hours runs. In some cases it could crash without leaving any logs."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"The initial setup of SmartBear TestComplete was complex."
"When it comes to customization controls the scalability of SmartBear TestComplete is limited."
"Headless testing would be a big improvement."
"The artificial intelligence needs to be improved."
 

Pricing and Cost Advice

"The pricing is competitive in India."
"Eggplant came out as the most competitive in terms of commercials (terms and conditions) which was positive. When we did the initial negotiations, Eggplant started at a price but they were open to negotiations and we did negotiate a discount. That was really important to us because it showed a level of commitment to us."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"It comes with a high cost."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The pricing is pretty reasonable."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
8%
Energy/Utilities Company
8%
University
7%
Manufacturing Company
13%
Outsourcing Company
10%
Financial Services Firm
10%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Also Known As

TestPlant eggPlant Performance
No data available
 

Overview

 

Sample Customers

Cisco
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText, Apache, Tricentis and others in Performance Testing Tools. Updated: September 2026.
913,924 professionals have used our research since 2012.