No more typing reviews! Try our Samantha, our new voice AI agent.

Elastic Observability vs Turbo360 (Formerly Serverless360) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
11th
Ranking in Cloud Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
IT Infrastructure Monitoring (15th), Log Management (15th), Container Monitoring (5th)
Turbo360 (Formerly Serverle...
Ranking in Application Performance Monitoring (APM) and Observability
66th
Ranking in Cloud Monitoring Software
40th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Management (46th), Cloud Cost Management (29th)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 1.9%, down from 5.4% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Elastic Observability1.9%
Turbo360 (Formerly Serverless360)0.7%
Other97.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mohammed-Abdelalim - PeerSpot reviewer
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities
In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.
reviewer1858887 - PeerSpot reviewer
Software Development Engineer In Test at Quinbay
Centralized, great for performing corrective actions and has a helpful Business Activity Monitoring module
1) The user interface of Serveress360 could be improved a bit to make the platform even easier to use. 2) The addition of management and monitoring features for Cognitive services, Power Automate, and a few more Azure services. 3) It would be much better if it is a multi-cloud management/monitoring platform. 4) The consolidated error reports sent via the alerting channels can be a bit more intuitive. 5) Their customer support was good but good technical documentation or feature videos can be even more helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The very positive features are the cost effectiveness and the range of things that you can implement."
"Good design and easy to use once implemented."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"The most valuable feature of Elastic Observability is the text search."
"For full stack observability, Elastic is the best tool compared with any other tool ."
"Elastic provides built-in features for queries and report generation. It's a very good tool for monitoring integration capabilities."
"It is very stable, and I would rate it ten out of ten based on my interaction with it."
"The solution has been stable in our usage."
"Serverless360 transformed the way our organizations manage Azure and hybrid integrations."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"That is exactly where Serverless360 helped us by bringing in both Service Bus management and monitoring under the same hood."
 

Cons

"There's a steep learning curve if you've never used this solution before."
"I am familiar with Azure Monitor, which I find more user-friendly compared to Elastic, which is a very technical tool."
"When I go to the portal, I do not see many insights on the endpoints or where there could be latencies."
"I would have preferred built-in tools to manage the indexes on deployment for better visual representation, as the initial feedback regarding system performance and data storage was fairly primitive and lacking."
"There could be more low-code features included in the product."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"Simplifying the parsing of logs and manual efforts would also be beneficial."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
 

Pricing and Cost Advice

"Pricing is one of those situations where the more you use it, the more you pay."
"The product’s pricing needs improvement."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"We have been using the open-source version."
"We will buy a premium license after POC."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"Elastic Observability's pricing could be better for small-scale users."
Information not available
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Government
7%
Manufacturing Company
7%
Construction Company
17%
Financial Services Firm
17%
Computer Software Company
15%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What is your primary use case for Elastic Observability?
My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.
Ask a question
Earn 20 points
 

Also Known As

No data available
Serverless360
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about Elastic Observability vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.