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EmpowerID vs Symantec Identity Governance and Administration comparison

EmpowerID and Broadcom are both solutions in the User Provisioning Software category. EmpowerID is ranked #10 with an average rating of 8.0, while Broadcom is ranked #9. EmpowerID holds a 2.9% mindshare in UP, compared to Broadcom’s 5.6% mindshare. Additionally, 100% of EmpowerID users are willing to recommend the solution, compared to 81% of Broadcom users who would recommend it.
EmpowerID
Read 2 EmpowerID reviews
  • 616 Views
  • 382 Comparison Views
100% willing to recommend
Symantec Identity Governanc...
Read 66 Symantec Identity Governance and Administration reviews
  • 2,415 Views
  • 1,159 Comparison Views
81% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 6, 2024

EmpowerID and Symantec Identity Governance and Administration are competing in identity management. EmpowerID appears to have an advantage in pricing and support whereas Symantec excels in comprehensive features, offering a balance between investment and capability.

Features: EmpowerID provides seamless integration, customizable workflows, and user-friendly identity management. Symantec offers advanced compliance and risk management, security features, and meets stringent regulatory requirements.

Ease of Deployment and Customer Service: EmpowerID offers a straightforward deployment model with strong customer support for quick implementation. Symantec has a complex deployment process needing additional resources, but allows detailed customization for complex environments. EmpowerID's customer service aids in simplifying the deployment process.

Pricing and ROI: EmpowerID offers a competitive setup cost with higher ROI due to efficient resource management and lower maintenance needs. Symantec's initial setup costs are higher, justified through advanced features providing substantial ROI for compliance-focused organizations. The distinction lies in EmpowerID's cost-effectiveness and Symantec's feature-rich offerings.

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To learn more, read our detailed EmpowerID vs. Symantec Identity Governance and Administration Report (Updated: March 2026).
Buyer's Guide
EmpowerID vs. Symantec Identity Governance and Administration
March 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

EmpowerID
Ranking in User Provisioning Software
10th
Ranking in Identity Management (IM)
21st
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Ranking in User Provisioning Software
9th
Ranking in Identity Management (IM)
23rd
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
Identity Governance Administration (IGA) (8th)
 

Mindshare comparison

As of March 2026, in the User Provisioning Software category, the mindshare of EmpowerID is 2.9%, up from 1.3% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 5.6%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
Symantec Identity Governance and Administration5.6%
EmpowerID2.9%
Other91.5%
User Provisioning Software
 

Featured Reviews

Varun Khandavalli - PeerSpot reviewer
Varun Khandavalli
Senior Specialist Engineering Dev. & Integration at a manufacturing company with 10,001+ employees
An excellent application with a strong use case
It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an excellent application with a strong use case.
Read full review
reviewer2183661 - PeerSpot reviewer
reviewer2183661
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows for self-service which means quicker turnaround for end-user support."
"It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an excellent application with a strong use case."
"The automated provisioning feature has been very key from an identity management point of view."
"It has improved our user management; it is definitely streamlined."
"With the Identity Manager product, we're able to automate that in a way that we couldn't in the past."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market."
"We used this product to identify and certify basic access profiles in our company, creating more than 6000 role-based profiles for more than 26,000 colleagues."
"All processes around user accounts are simplified, and assets and business modeling are improved."
More Symantec Identity Governance and Administration pros
 

Cons

"I would like to see EmpowerID move to the cloud to facilitate easier deployment and connectivity through AWS or similar services."
"Perhaps it is the way my organization has it set up but I would like to add people to more than one group at a time."
"Reporting could be improved."
"We did a number of things in our deployment which made life more difficult on us."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"Despite having a Linux/JBOSS version it does not perform at the same level of proficiency as Windows/.NET."
"Lack of a comprehensive attestation component/product and easy to use workflow that supports both attestation and provisioning."
"They should easier and better integration with other software."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"At the moment, stability is so-so."
More Symantec Identity Governance and Administration cons
 

Pricing and Cost Advice

Information not available
"The connector is free, and bundled with the product."
"The price is flexible for our existing customers."
"Pricing and licensing models are adequate and reasonable."
"The product has a good price in competition with another product with the same solution."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The price is based on the number of users."
"Compared to other options, CA products are not that expensive."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
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Top Industries

By visitors reading reviews
No data available
Marketing Services Firm
12%
Manufacturing Company
12%
Construction Company
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

What is your experience regarding pricing and costs for EmpowerID?
The cost is fairly moderate, although I can't recall the exact amount, it's around twenty five.
See all answers
What needs improvement with EmpowerID?
I would like to see EmpowerID move to the cloud to facilitate easier deployment and connectivity through AWS or similar services.
See all answers
What is your primary use case for EmpowerID?
EmpowerID is an application that helps move LC-MS and HPLC data from instruments to systems of record to be able to get that data and manage it. It is used for a lot of small molecule research and ...
See all answers
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
See all answers
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
See all answers
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
See all answers
 

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Product Reports

Buyer's Guide
User Provisioning Software
March 2026
EmpowerID reportDownload EmpowerID product report
Buyer's Guide
Symantec Identity Governance and Administration
March 2026
Symantec Identity Governance and Administration reportDownload Symantec Identity Governance and Administration product report
 

Also Known As

The Dot Net Factory EmpowerID
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

All-in-one Identity Management & Cloud Security platform designed for comprehensive provisioning, SSO, and access governance.
EmpowerID

The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

Broadcom
 

Sample Customers

Glencoe Specialty Services, GoDaddy, GTSI Corp., Alere Inc., Anadarko Petroleum, Bank of America, Bank of New York, Caterpillar, Coldwell Banker
Acciona, Core Blox, DBS
Buyer's Guide
EmpowerID vs. Symantec Identity Governance and Administration
March 2026
Free Report: EmpowerID vs. Symantec Identity Governance and Administration
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