EmpowerID vs Symantec Identity Governance and Administration comparison

EmpowerID and Broadcom are both solutions in the Identity Management (IM) category. EmpowerID is ranked #24 with an average rating of 8.0, while Broadcom is ranked #25. EmpowerID holds a 0.7% mindshare in IAM, compared to Broadcom’s 1.8% mindshare. Additionally, 100% of EmpowerID users are willing to recommend the solution, compared to 81% of Broadcom users who would recommend it.

EmpowerID

Read 2 EmpowerID reviews

520 Views
374 Comparison Views

100% willing to recommend

Symantec Identity Governanc...

Read 66 Symantec Identity Governance and Administration reviews

2,071 Views
1,325 Comparison Views

81% willing to recommend

EmpowerID

Symantec Identity Governanc...

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Executive SummaryUpdated on Nov 6, 2024

EmpowerID and Symantec Identity Governance and Administration are competing in identity management. EmpowerID appears to have an advantage in pricing and support whereas Symantec excels in comprehensive features, offering a balance between investment and capability.

Features: EmpowerID provides seamless integration, customizable workflows, and user-friendly identity management. Symantec offers advanced compliance and risk management, security features, and meets stringent regulatory requirements.

Ease of Deployment and Customer Service: EmpowerID offers a straightforward deployment model with strong customer support for quick implementation. Symantec has a complex deployment process needing additional resources, but allows detailed customization for complex environments. EmpowerID's customer service aids in simplifying the deployment process.

Pricing and ROI: EmpowerID offers a competitive setup cost with higher ROI due to efficient resource management and lower maintenance needs. Symantec's initial setup costs are higher, justified through advanced features providing substantial ROI for compliance-focused organizations. The distinction lies in EmpowerID's cost-effectiveness and Symantec's feature-rich offerings.

To learn more, read our detailed EmpowerID vs. Symantec Identity Governance and Administration Report (Updated: February 2026).

Buyer's Guide

EmpowerID vs. Symantec Identity Governance and Administration

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

EmpowerID

Ranking in User Provisioning Software

11th

Ranking in Identity Management (IM)

24th

Average Rating

7.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Symantec Identity Governanc...

Ranking in User Provisioning Software

10th

Ranking in Identity Management (IM)

25th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Identity Management (IM) category, the mindshare of EmpowerID is 0.7%, up from 0.4% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 1.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM) Market Share Distribution
Product	Market Share (%)
EmpowerID	0.7%
Symantec Identity Governance and Administration	1.8%
Other	97.5%

Identity Management (IM)

Featured Reviews

Varun Khandavalli

Senior Specialist Engineering Dev. & Integration at a manufacturing company with 10,001+ employees

An excellent application with a strong use case

It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an excellent application with a strong use case.

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reviewer2183661

Managing Director at a consultancy with 1-10 employees

Has an easy initial setup process, but its technical support services need improvement

The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an excellent application with a strong use case."

"Connector Xpress and Policy Xpress and the new interface."

"It's a very useful tool that has improved our client's security, from day one."

"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."

"Using the implementation guide, I was able to implement the solution with ease."

"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."

"It has improved our user management. It is definitely streamlined."

"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."

"It has good endpoint support and endpoint connectivity to different versioning endpoints."

More Symantec Identity Governance and Administration pros

Cons

"I would like to see EmpowerID move to the cloud to facilitate easier deployment and connectivity through AWS or similar services."

"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."

"The solution is not the best or the fastest available."

"They should easier and better integration with other software."

"The product works slowly while accessing cloud-native solutions."

"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."

"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."

"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."

"The development process to create this connector is not as easy as I would like."

More Symantec Identity Governance and Administration cons

Pricing and Cost Advice

Information not available

"Pricing and licensing models are adequate and reasonable."

"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."

"Compared to other options, CA products are not that expensive."

"The price is based on the number of users."

"The product has a good price in competition with another product with the same solution."

"The price is flexible for our existing customers."

"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."

"The connector is free, and bundled with the product."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

15%

Marketing Services Firm

14%

Performing Arts

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	9
Large Enterprise	45

Questions from the Community

What is your experience regarding pricing and costs for EmpowerID?

The cost is fairly moderate, although I can't recall the exact amount, it's around twenty five.

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What needs improvement with EmpowerID?

I would like to see EmpowerID move to the cloud to facilitate easier deployment and connectivity through AWS or similar services.

See all answers

What is your primary use case for EmpowerID?

EmpowerID is an application that helps move LC-MS and HPLC data from instruments to systems of record to be able to get that data and manage it. It is used for a lot of small molecule research and ...

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What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?

The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.

See all answers

What needs improvement with Symantec Identity Governance and Administration?

Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...

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What is your primary use case for Symantec Identity Governance and Administration?

I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...

See all answers

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Product Reports

Buyer's Guide

User Provisioning Software

January 2026

Download EmpowerID product report

Buyer's Guide

Symantec Identity Governance and Administration

January 2026

Symantec Identity Governance and Administration report

Download Symantec Identity Governance and Administration product report

Also Known As

The Dot Net Factory EmpowerID

CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance

Overview

All-in-one Identity Management & Cloud Security platform designed for comprehensive provisioning, SSO, and access governance.

EmpowerID

The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

Broadcom

Sample Customers

Glencoe Specialty Services, GoDaddy, GTSI Corp., Alere Inc., Anadarko Petroleum, Bank of America, Bank of New York, Caterpillar, Coldwell Banker

Acciona, Core Blox, DBS

Buyer's Guide

EmpowerID vs. Symantec Identity Governance and Administration

February 2026

Free Report: EmpowerID vs. Symantec Identity Governance and Administration

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We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.