Try our new research platform with insights from 80,000+ expert users

ESET Cloud Apps Protection vs IRONSCALES comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
48th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (69th), Patch Management (36th)
IRONSCALES
Ranking in Email Security
14th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Advanced Threat Protection (ATP) (16th), Secure Email Gateway (SEG) (5th)
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.5%, up from 0.4% compared to the previous year. The mindshare of IRONSCALES is 1.8%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
IRONSCALES1.8%
ESET Cloud Apps Protection0.5%
Other97.7%
Email Security
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
reviewer2770017 - PeerSpot reviewer
Email Security Analyst at a computer software company with 51-200 employees
Has improved threat analysis by providing clear email correspondence history and reporting tools
The best features IRONSCALES offers are the investigation tabs, headers, and correspondence history, which stand out the most for me. The investigation tabs are valuable for my work because reporting goes a long way in terms of playbooks and having a full investigation. The investigation tab knows exactly how to put the information in a way that makes it very easy for reports to get done fast. Security awareness training is a big part of IRONSCALES. The platform offers a broad spectrum in terms of what campaigns can be run for security awareness for users as well as reporting back on how users interact with their mails and understanding where the vulnerabilities lie. IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"The most valuable features of the solution are that it is easy to set it up, install, and manage the product."
"For what was being offered with IRONSCALES, I feel like we got an incredible deal."
"The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part."
"IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself."
"I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent."
"The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"There is buzz around phishing awareness training. When I make a campaign, all of a sudden people in our organization are talking, thinking, and wondering about it. Therefore, it keeps people on their toes. That is perfect because it does exactly what we want it to do."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"The user interface could be more attractive to users. The UI is not brightened or appealing."
"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame."
"The integration with Google Suite needs to be better. it's something they can work on."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
"The only thing that I could say is that some of the reporting features could be better."
"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"They are pretty much the same as all the other competitors in the market."
"As compared to everything else we looked at, it was good. It was the best value for the dollars."
"There is an installation cost. Since we have this as a managed service, we pay for licensing and the managed service itself. Other than that, there are no additional costs."
"The tool is not very cheap, but it is affordable."
"IRONSCALES is an expensive solution."
"We pay $3000 plus a little more a year for the number of employees we have, and we're not even that big. The solution is at the higher end in terms of cost. It's not the most expensive product, but I would say it's worth the price if you have a high volume of email traffic. In our case, the solution has inspected over 162,000 emails between three and four months. It saved us a lot of time and money. It's a worthwhile investment because a bad actor only has to succeed once; we must defend against everything in our business. IRONSCALES offers a sense of security and confidence from being well protected."
"Considering the value it provides, it is definitely worth the cost. We don't have to do manual analysis and remediation of phishing emails, which saves us a lot of hours. Its licensing is based on the number of users being supported and the number of email addresses being protected. I'm not aware of any additional costs."
"The product is available as a middle-priced tool. I think it is not the cheapest solution."
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
13%
Consumer Goods Company
7%
Media Company
7%
Computer Software Company
18%
Manufacturing Company
8%
Construction Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
What is your experience regarding pricing and costs for IRONSCALES?
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
What needs improvement with IRONSCALES?
I would really prefer to drill down more on correspondence history. It provides detailed background information to actually understand what's going on. If there were clickable drill downs on specif...
 

Also Known As

ESET Mail Security
No data available
 

Overview

 

Sample Customers

Information Not Available
Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Find out what your peers are saying about ESET Cloud Apps Protection vs. IRONSCALES and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.