

ExtremeCloud IQ and Lumu compete in the network management and cybersecurity space. ExtremeCloud IQ seems to have the upper hand with competitive pricing and robust support, whereas Lumu offers valuable security features justifying its higher cost.
Features: ExtremeCloud IQ includes AI-driven network optimization, centralized management for cloud, wireless, wired, and SD-WAN services, and seamless integration across network environments. Lumu emphasizes advanced threat detection, offering real-time visibility of network compromises and continuous compromise assessments, utilizing a unique approach to threat intelligence.
Room for Improvement: ExtremeCloud IQ could enhance ease of use and require less initial setup to deploy its range of services. Simplifying its extensive network management suite could improve experiences for users unfamiliar with complex configurations. Lumu might work on reducing the number of alerts to tackle alert fatigue, streamline some of its automated responses, and develop more integration options with existing security tools, ensuring a more seamless security ecosystem.
Ease of Deployment and Customer Service: Lumu provides straightforward deployment with strong customer support, focusing on continuous assessments with minimal setup. ExtremeCloud IQ, offering more robust support, entails a more involved setup process for its extensive services, balancing initial complexity with comprehensive support features.
Pricing and ROI: ExtremeCloud IQ offers competitive pricing, demonstrating a good return on investment through effective network management. Lumu is higher in cost; however, its price is often considered worthwhile due to its powerful threat detection capabilities, aligning its higher price with its strong security benefits.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
It self-reports as saving 10 to 20 hours a week of engineer time.
GTAC receives a score of ten out of ten.
I am totally satisfied with the response time
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
It picks up on borderline issues that matter.
It requires some time to update, which affects real-time management.
Stability has been excellent.
This needs a huge improvement for the latency and for the updates.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
Improving documentation with more detailed videos and resources would be beneficial.
Having some sort of certification or training, along with more periodic webinars might be helpful.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
In our environment, it costs approximately 1200 a month.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
I have a single license that includes everything: the support, the package of location-based solutions, the analytics, the AI features, everything with just one license.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
It provides peace of mind knowing that any device on our network, whether it is our own, BYOD device, or an unauthorized device, is being tracked and analyzed at multiple levels.
| Product | Mindshare (%) |
|---|---|
| Lumu | 2.2% |
| ExtremeCloud IQ | 1.3% |
| Other | 96.5% |

| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 14 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
ExtremeCloud IQ provides powerful cloud management with controller-less architecture, centralized administration, and seamless scalability, simplifying configuration and deployment while enhancing security and automation.
ExtremeCloud IQ is designed for managing wireless networks across diverse environments. It offers consolidated management for wireless LANs, access points, and switches, all integrated into a single dashboard. Known for intuitive automation and robust security features like integrated firewalls, it supports entities in educational sectors, large enterprises, manufacturing, and healthcare. Users benefit from detailed network insights while streamlined management and effective support contribute to efficiency. While offering advanced options such as Private Pre-shared Key and VLAN mapping, the system would benefit from improved configuration and stability, as well as enhanced device compatibility and reporting capabilities.
What are the standout features of ExtremeCloud IQ?In educational settings, ExtremeCloud IQ streamlines network management for schools and universities, allowing them to focus on educational excellence. Large enterprises benefit from its unified platform, managing multiple locations effectively, while manufacturing firms and healthcare facilities use its comprehensive tools to ensure reliable and secure connectivity across their networks.
Lumu detects and validates network compromises by analyzing metadata like DNS, NetFlow, and proxy logs. It provides real-time indicators and context to enhance detection, improve threat visibility, and reduce investigation time.
Lumu offers organizations a streamlined solution to identify network compromises through comprehensive metadata analysis, including DNS, NetFlow, and proxy logs. By providing real-time compromise indicators alongside contextual information, Lumu elevates threat visibility and shortens investigation durations. Its simple interface and integration flexibility with platforms, alongside automated incident responses, highlight its value. While users appreciate limited false positives, ease of use, and the context provided, enhancements in SIEM and XDR integration, asset context enrichment, and reporting are areas users would like to see further developed.
What features define Lumu?Organizations use Lumu to monitor outbound traffic, detect compromised endpoints, log firewall activities, and enable active threat blocking. Its integration ease via API supports threat detection across LAN and Wi-Fi, monitoring email traffic, and acting as a managed SOC for security event coordination. Companies appreciate Lumu's adaptability in hybrid environments and its ability to efficiently locate and analyze threats within network metadata, ensuring quick deployment and extendibility across external platforms.
We monitor all Intrusion Detection and Prevention Software (IDPS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.