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ExtremeCloud IQ vs Lumu comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
ExtremeCloud IQ boosts productivity, reduces costs, enhances stability, and offers centralized network management with minimal expertise required.
Sentiment score
5.9
Lumu saves engineers 10-20 hours weekly by blocking malicious sites, with quick ROI and validation from Albert service.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
Technical Coordinator at Yildiz Technical University
It self-reports as saving 10 to 20 hours a week of engineer time.
Director, Information Technology at a educational organization with 201-500 employees
 

Customer Service

Sentiment score
7.9
ExtremeCloud IQ's customer service is highly rated for responsiveness, but some users desire more experienced initial support.
Sentiment score
8.5
Lumu's customer service is highly praised for speedy and effective support, especially during setup, with notable Colombian excellence.
GTAC receives a score of ten out of ten.
Ingeniero De Preventa at a tech services company with 51-200 employees
I am totally satisfied with the response time
Management Board Member And Network Engineer at NewLogics
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
Technical Coordinator at Yildiz Technical University
It picks up on borderline issues that matter.
Director, Information Technology at a educational organization with 201-500 employees
 

Scalability Issues

Sentiment score
7.8
ExtremeCloud IQ efficiently scales large networks without issues, featuring flexible pricing and automatic adjustments for high-density areas.
Sentiment score
8.0
Lumu offers robust scalability across environments, with easy deployment and a flexible licensing structure, despite network-size-dependent variability.
 

Stability Issues

Sentiment score
7.4
ExtremeCloud IQ is stable, with occasional issues quickly resolved; users appreciate ongoing updates enhancing reliability and performance.
Sentiment score
8.9
Lumu is praised for its stability, reliable performance, and minimal impact during maintenance, earning high user satisfaction ratings.
It requires some time to update, which affects real-time management.
Technical Coordinator at Yildiz Technical University
Stability has been excellent.
Director, Information Technology at a educational organization with 201-500 employees
 

Room For Improvement

ExtremeCloud IQ faces challenges with setup complexity, support, feature gaps, integration issues, pricing, and advanced feature limitations.
Lumu users seek improved integration, reporting, community support, and refined threat discovery, anticipating these enhancements in future updates.
This needs a huge improvement for the latency and for the updates.
Management Board Member And Network Engineer at NewLogics
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
Ingeniero De Preventa at a tech services company with 51-200 employees
Improving documentation with more detailed videos and resources would be beneficial.
Technical Coordinator at Yildiz Technical University
Having some sort of certification or training, along with more periodic webinars might be helpful.
Director, Information Technology at a educational organization with 201-500 employees
 

Setup Cost

ExtremeCloud IQ pricing ranges from $400-$1200 per AP, with mixed opinions on cost, value, and licensing renewals.
Lumu is an affordable, cloud-native tool with straightforward pricing based on network traffic, offering competitive value compared to alternatives.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Technical Coordinator at Yildiz Technical University
In our environment, it costs approximately 1200 a month.
Director, Information Technology at a educational organization with 201-500 employees
 

Valuable Features

ExtremeCloud IQ provides scalable, reliable cloud management with automation, security, and AI analytics, eliminating on-site controller needs.
Lumu provides real-time threat detection and integration, enhancing response times and simplifying data analysis with minimal false positives.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
Ingeniero De Preventa at a tech services company with 51-200 employees
I have a single license that includes everything: the support, the package of location-based solutions, the analytics, the AI features, everything with just one license.
Management Board Member And Network Engineer at NewLogics
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
Technical Coordinator at Yildiz Technical University
It provides peace of mind knowing that any device on our network, whether it is our own, BYOD device, or an unauthorized device, is being tracked and analyzed at multiple levels.
Director, Information Technology at a educational organization with 201-500 employees
 

Categories and Ranking

ExtremeCloud IQ
Ranking in Intrusion Detection and Prevention Software (IDPS)
18th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Management Applications (11th), Network Access Control (NAC) (10th)
Lumu
Ranking in Intrusion Detection and Prevention Software (IDPS)
14th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Network Detection and Response (NDR) (11th), Extended Detection and Response (XDR) (23rd)
 

Mindshare comparison

As of August 2026, in the Intrusion Detection and Prevention Software (IDPS) category, the mindshare of ExtremeCloud IQ is 1.3%, up from 0.5% compared to the previous year. The mindshare of Lumu is 2.2%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intrusion Detection and Prevention Software (IDPS) Mindshare Distribution
ProductMindshare (%)
Lumu2.2%
ExtremeCloud IQ1.3%
Other96.5%
Intrusion Detection and Prevention Software (IDPS)
 

Featured Reviews

Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
Unified licensing and AI-driven control have simplified multi-site management and boosted automation
There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable. The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.
JJ
Director, Information Technology at a educational organization with 201-500 employees
Constant monitoring and analysis boosts network security
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more periodic webinars might be helpful. Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares. As the community grows for Lumu then that will improve, but that is not really a criticism of Lumu, they simply have not been around that long.
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
11%
Comms Service Provider
7%
Manufacturing Company
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise14
Large Enterprise24
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
The automated provisioning and zero-touch provisioning in ExtremeCloud IQ help with the deployment of mass products. For example, when I'm going to add 200 CCTV cameras to the network and they are ...
What needs improvement with Lumu?
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more p...
What is your primary use case for Lumu?
We use it as our managed SOC instead of contracting with an MSP. It coordinates endpoint and gives us a single pane of glass for our security events.It fulfills the role of a SIEM, serving as our d...
What is your experience regarding pricing and costs for Lumu?
In our environment, it costs approximately 1200 a month.
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
No data available
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Information Not Available
Find out what your peers are saying about ExtremeCloud IQ vs. Lumu and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.