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Fidelis Elevate vs Secureworks Taegis XDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Fidelis Elevate
Ranking in Extended Detection and Response (XDR)
40th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (58th), Threat Deception Platforms (8th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (22nd), Managed Detection and Response (MDR) (31st)
Secureworks Taegis XDR
Ranking in Extended Detection and Response (XDR)
21st
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Network Detection and Response (NDR) (15th)
 

Mindshare comparison

As of May 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.7%, down from 5.1% compared to the previous year. The mindshare of Fidelis Elevate is 1.2%, up from 0.6% compared to the previous year. The mindshare of Secureworks Taegis XDR is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.7%
Secureworks Taegis XDR1.4%
Fidelis Elevate1.2%
Other92.7%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
Mohammad Talha Talkin Alam - PeerSpot reviewer
Assistant Manager IT at PDS Multinational
Improved network protection has secured our servers and monitors web and application traffic
Till now, I have not seen any weak point that needs to be improved in Secureworks Taegis XDR. I think that since the technology is becoming upgraded, it will be good for Sophos to include more features in future updates of this solution. Secureworks Taegis XDR is a good product, but it should include AI technology.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They have a new GUI which is just fantastic."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical."
"We think that this product will help us grow, as it meets our needs currently and we can grow with it over time."
"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"The management capabilities, allow an IT organization to get quite a good picture of attempted cyber attacks."
"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
"Stability is one of the features we like the most."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"The solution is pretty scalable; you buy a lot of features, a known product, and you want it to run in any environment, and it does, so it's scalable enough."
"The initial setup was straightforward."
"It's a complete solution package."
"Definitely, Secureworks Taegis XDR is cost effective for the long run since the product is at a lower cost rather than other brands."
 

Cons

"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone."
"The solution lags to the real-time scenarios here and there."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do."
"We would also like to have advanced tech protection and email scanning."
"A little bit more automation would be nice."
"The product's pricing could be better."
"The main issue I could point out is the offline agents and the way that it is missing."
"As an improvement, I would like to see enhanced connection speeds."
"The reports in the endpoint area of Elevate can be improved."
"The interface bug needs to be squashed once and for all."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"The reports in the endpoint area of Elevate can be improved."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"The pricing could be improved."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
"Secureworks Taegis XDR is a good product, but it should include AI technology."
 

Pricing and Cost Advice

"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"I feel it is fairly priced."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"Cortex XDR's pricing is ok."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
"It's quite expensive but we can customize it to reduce the price."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"The pricing is six out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
16%
Manufacturing Company
10%
Comms Service Provider
10%
Construction Company
8%
Manufacturing Company
13%
Computer Software Company
12%
Financial Services Firm
12%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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What needs improvement with Secureworks Taegis XDR?
Till now, I have not seen any weak point that needs to be improved in Secureworks Taegis XDR. I think that since the ...
What is your primary use case for Secureworks Taegis XDR?
I use Secureworks Taegis XDR within my organization primarily to secure our network infrastructure so that none can a...
What advice do you have for others considering Secureworks Taegis XDR?
I have not used the threat hunting feature of Secureworks Taegis XDR. I have not used customizable workflows in Secur...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
Secureworks Taegis NDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
First Midwest Bank
Information Not Available
Find out what your peers are saying about Fidelis Elevate vs. Secureworks Taegis XDR and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.