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Flexera One vs ManageEngine IT360 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Flexera One
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
IT Asset Management (4th), SaaS Management Platforms (2nd), AI Legal & Compliance (22nd)
ManageEngine IT360
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Network Monitoring Software (79th), IT Asset Management (24th), IT Infrastructure Monitoring (73rd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2814465 - PeerSpot reviewer
Enterprise Cloud Cost Over And Visibility Parts at a manufacturing company with 10,001+ employees
Clear license visibility has reduced waste and guides current software spending decisions
We often communicate with the technical support of Flexera One, and they are providing a good service to us. We are raising cases for the SKU-based library of Flexera One. Suppose there are SKUs which are not recognized. We raise a case with them asking if they could please recognize this SKU or add this SKU to the SKU library. We are in touch with them. Suppose we are not understanding any feature of Flexera One, then we are asking them for a one-to-one call. They interact with us and easily tell us things which we can understand. I will give it a 10 for the technical support of Flexera One on a scale from one to ten.
ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere helped us to reduce the work time on data operations."
"Several manual, repetitive, time-consuming processes were automated, giving back time to the process owner, and for most of them the process now follows a single standard with additional controls created."
"The vision and the journey Automation Anywhere is on is phenomenal."
"I would rate Automation Anywhere a nine out of ten."
"The technical support has been good in my experience. However, you need to use the latest version to get the right level of support. If it is an end-of-life version, you might not get support from Automation Anywhere."
"One very useful feature is the IQ Bot, which is helpful in the operation of the data input process to all of their applications."
"This product makes my life easier."
"I have seen improvements across the board since using Automation Anywhere, and I can definitively say that it has saved us time, reduced errors, and improved team efficiency."
"Sometimes I see cost savings in excess of 40 to 60 percent, with resources also in the same percentage area, depending on what the use case is and how much work and preparation was put into actually designing it appropriately for the use of the tool, as the more that had to get cleaned up or adjusted, the percentages could certainly even increase more."
"Flexera One helps us maintain a clear picture of our finances, showing what software we have purchased this year and what we should purchase next year."
"The best thing about FlexNet Manager for my clients is its strong grip on managing licenses and ensuring they stick to their contracts."
"Audit readiness and 100% users and usage calculation helped the organization to save money."
"Flexera One helps us gain more customers because we are able to look after customer assets, which is really good."
"So the solution has a really great licensing module, and they're constantly keeping up with the newest trends."
"I like the way it does its compliance. I like its discovery, and I like the fact that it keeps separate hardware and assets and provides easy accessibility to raw data."
"In my opinion, the best features of the product are that it is precise, the SKU library contains all the products and it rightly associates all the use rights and the licensing that is required, and the analytics feature is helpful in strategic decision-making because it adequately and appropriately gives you the reports."
"Customer Service: Absolutely fantastic."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"It is easy to identify and collect information from all of the nodes on the network."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"The monitoring capability is easy to use and it can be done without any training."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"The technical support is good."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
 

Cons

"The version that I used (10.3) was not that stable. It easily crashed in-between processes."
"Blue Prism is more secure than Automation Anywhere. E.g., Blue Prism has a system that is difficult to penetrate. You can't simply go into their system and make any changes."
"From a QA and development perspective, we would like to communicate with the tech support through email and have that put in the dashboard. This would let us better track the ticket and make it easier for us to communicate with Automation Anywhere."
"As a developer or user, I feel that the performance of the overall package could be made a little better or reliable."
"Unfortunately, this process was not used for a long time due to latency issues and a functionality gap."
"When it comes to Citrix automation, AA should improve or add more features in such a way that all the commands should work when automating a Citrix application."
"If it had the ability to make decisions in complex situations, the bot would perform more smoothly. More advanced decision-making skills are needed for improvement."
"For order processing, I would say that it is not very much time-saving because it is also taking time to extract and process, but it is giving us freedom in that the people who are doing the repetitive task are not doing that repetitive task now, and they are doing something else, maybe validation or something more productive."
"The mainframe need improvement."
"Flexera One is an amazing tool, but I feel the UI could have some more upgrades and look a bit more modern with all these applications coming up."
"Regarding the price, I feel the price is a bit high."
"The customer support is fairly decent; it could be better in terms of the quality of answers provided."
"One area that could use improvement is the deployment of Flexera agents."
"The hardware and connectors in the product have certain shortcomings where improvements are required."
"While it shows various configurations regarding where my server and VM are placed, it does not indicate how many licenses are needed or how the calculations are performed."
"The first and foremost aspect that could be improved about Flexera One is its capability for customization. It is not easily customizable, and if Flexera One does not have an integration available for different tools and publishers, then creating a custom integration or custom compliance for that particular publisher becomes very difficult."
"We would like to have support for integration with ServiceDesk."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"The GUI could be improved."
 

Pricing and Cost Advice

"The solution itself is free unless we want to add the support option but we have to pay for the bots we use."
"I find the license pricing to be competitive and reflective of the pricing models throughout the RPA space, and I believe there is a lot of value in continuing to maintain the free community edition platform."
"It is not cheap, with costs ranging between 700 to 800 dollars per month. While Power Automate is cheaper at 15 dollars per month, Automation Anywhere offers superior features, user-friendliness, and smoothness."
"Overall, the pricing of Automation Anywhere is good."
"We have saved a lot of money on taxes based on the stuff that we run."
"We have saved customers 400% in terms of time saved by implementing this product."
"If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to become the costliest tool. There is something they can do about that. The capital expenditure goes out right at the point of buying the tool. For Automation Anywhere, I would need to spend $20,000. UiPath can give me something for $6,000, while Blue Prism will come in at $300,000."
"Initially, they charged a premium, but now the rest of the vendors have increased their overall pricing and Automation Anywhere is not that high at this time. It's pretty viable."
"It was certainly on a par with the price we were paying for Snow License Manager. It wasn't overly expensive."
"I can say that from a price perspective, you can go for FlexNet Manager if you have a very small environment."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Manufacturing Company
14%
Financial Services Firm
14%
Outsourcing Company
8%
Retailer
6%
Construction Company
26%
Comms Service Provider
20%
Manufacturing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise13
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for FlexNet Manager?
Regarding the price, I feel the price is a bit high. If you compare it to another competitor that is there in the mar...
What needs improvement with FlexNet Manager?
The first and foremost aspect that could be improved about Flexera One is its capability for customization. It is not...
What is your primary use case for FlexNet Manager?
I would rate the compliance tracking of Flexera One and any tool-based compliance six out of ten because compliance i...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
FlexNet Manager Suite, FlexNet Manager Suite for Enterprises, Flexera SaaS Manager
IT360
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Foray Technologies, BMC
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about Flexera One vs. ManageEngine IT360 and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.