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Flexera One vs ManageEngine IT360 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Flexera One
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
IT Asset Management (4th), SaaS Management Platforms (2nd), AI Legal & Compliance (22nd)
ManageEngine IT360
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Network Monitoring Software (79th), IT Asset Management (24th), IT Infrastructure Monitoring (73rd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2814465 - PeerSpot reviewer
Enterprise Cloud Cost Over And Visibility Parts at a manufacturing company with 10,001+ employees
Clear license visibility has reduced waste and guides current software spending decisions
We often communicate with the technical support of Flexera One, and they are providing a good service to us. We are raising cases for the SKU-based library of Flexera One. Suppose there are SKUs which are not recognized. We raise a case with them asking if they could please recognize this SKU or add this SKU to the SKU library. We are in touch with them. Suppose we are not understanding any feature of Flexera One, then we are asking them for a one-to-one call. They interact with us and easily tell us things which we can understand. I will give it a 10 for the technical support of Flexera One on a scale from one to ten.
ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My experience with Automation Anywhere is quite good because we can automate the whole end-to-end process with no human intervention, and we are able to focus on higher-value activities rather than working on the same repetitive tasks, which is quite important and gives the highest impact to the business as well."
"I have seen improvements across the board since using Automation Anywhere, and I can definitively say that it has saved us time, reduced errors, and improved team efficiency."
"Automation Anywhere (AA) is really fast on the development side. It's an efficient and intelligent RPA tool, with a good engine and good connectors."
"We valued the ease of use, when we were thinking about scaling out to the business. The recording feature, while not a developer tool - it is a tool for a business user who may not possess the thought process of a developer - we valued that in our evaluation."
"It helps improve performance and helps companies save time and money."
"IQ Bot is the most important feature and it has been extensively used by our clients."
"Be it a Windows application, a web application, or a legacy tool, Automation Anywhere is able to achieve automation on these technologies seamlessly."
"Our first automation removed manual work from employees, so they are now able to more quickly product quality work."
"Sometimes I see cost savings in excess of 40 to 60 percent, with resources also in the same percentage area, depending on what the use case is and how much work and preparation was put into actually designing it appropriately for the use of the tool, as the more that had to get cleaned up or adjusted, the percentages could certainly even increase more."
"The feature that I find most valuable in Flexera One is the discovery, which is crucial from an ITAM point of view to capture the entire environment and all the software installed in my customer's environment."
"The best feature of Flexera One is the latest feature about AI, which really impresses me because I can log into the Flexera One portal, click on the AI, and ask it questions."
"Flexera One helps us maintain a clear picture of our finances, showing what software we have purchased this year and what we should purchase next year."
"It is a stable solution."
"The best thing about FlexNet Manager for my clients is its strong grip on managing licenses and ensuring they stick to their contracts."
"I like the way it does its compliance. I like its discovery, and I like the fact that it keeps separate hardware and assets and provides easy accessibility to raw data."
"So the solution has a really great licensing module, and they're constantly keeping up with the newest trends."
"Customer Service: Absolutely fantastic."
"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The monitoring capability is easy to use and it can be done without any training."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
 

Cons

"When you are implementing it initially, it's challenging as there's a lot of change management."
"In Mexico, where our company is based, we face issues regarding obtaining new licenses, as this has to be done through a third-party company."
"In Automation Anywhere, the logging process is manual."
"Unfortunately, this process was not used for a long time due to latency issues and a functionality gap."
"Excel automation or the activities for Excel is an area of improvement."
"Technical support is not very good and they sometimes promise what they cannot deliver. They promised us that they would implement multitrigger and according to sources delivery of that functionality is not in their plans."
"One of the things that we did was purchase the solution originally through IBM, as they had an value-added layer on top of it. Once we had another group come on, they purchased additional bots directly from Automation Anywhere, and they wouldn't integrate well. We had to uninstall the solution that we had purchased from IBM and reinstall those bots to move forward."
"Automation Anywhere can be improved with respect to the user-friendliness of the interface because most of the competitors are now using a flowchart-like structure, thus making it easy for anyone to learn and study it."
"The mainframe need improvement."
"The customer support is fairly decent; it could be better in terms of the quality of answers provided."
"The biggest challenge I am facing is that Flexera One has a lot of data. It takes time to load and process."
"Flexera One is an amazing tool, but I feel the UI could have some more upgrades and look a bit more modern with all these applications coming up."
"They could improve their reporting. I'd particularly like them to allow you to schedule it."
"The first and foremost aspect that could be improved about Flexera One is its capability for customization. It is not easily customizable, and if Flexera One does not have an integration available for different tools and publishers, then creating a custom integration or custom compliance for that particular publisher becomes very difficult."
"Flexera One does not have an agent for it, so it can't report on mainframe usage."
"Regarding the price, I feel the price is a bit high."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"The GUI could be improved."
"We would like to have support for integration with ServiceDesk."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
 

Pricing and Cost Advice

"My understanding is that the license cost of Automation Anywhere is more reasonable than UiPath and Blue Prism."
"One of the things that will be good for the community will be to get the free version to download, which came out just a month ago called Community Edition. So, you can actually download it and try it for yourself."
"Considering the cost, it is a bit high, but worth the price because the output accuracy is high."
"The licensing needs to be made simpler or shortened."
"The solution is costly and the licensing is very confusing."
"Automation Anywhere has an advantage in terms of licensing. It is more cost-efficient compared to all other RPA platforms. It is a recommended solution when clients need a cost-efficient automation tool to perform unattended automation."
"They have a ridiculously expensive bot licensing structure, especially for the Asian region."
"One of the key features that we chose, the bot as a service or the BotFarm, when they launched version 11.3, they decided not to have the BotFarm anymore. This put us in a situation because we expected to have bots on demand, just like our cloud software. This would have been cost efficient for us to use. We hope to see this again being realized with A2019. I hope the scalability from an on demand basis improves."
"I can say that from a price perspective, you can go for FlexNet Manager if you have a very small environment."
"It was certainly on a par with the price we were paying for Snow License Manager. It wasn't overly expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Manufacturing Company
14%
Financial Services Firm
14%
Outsourcing Company
8%
Retailer
6%
Construction Company
26%
Comms Service Provider
20%
Manufacturing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise13
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for FlexNet Manager?
Regarding the price, I feel the price is a bit high. If you compare it to another competitor that is there in the mar...
What needs improvement with FlexNet Manager?
The first and foremost aspect that could be improved about Flexera One is its capability for customization. It is not...
What is your primary use case for FlexNet Manager?
I would rate the compliance tracking of Flexera One and any tool-based compliance six out of ten because compliance i...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
FlexNet Manager Suite, FlexNet Manager Suite for Enterprises, Flexera SaaS Manager
IT360
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Foray Technologies, BMC
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about Flexera One vs. ManageEngine IT360 and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.