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Fortinet FortiClient vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Fortinet FortiClient boosted productivity and security, reduced VPN costs by 8%, but faced challenges in functionality activation.
Sentiment score
7.7
Prisma Access enhances security and cost efficiency, eliminating breaches, infrastructure needs, and offering scalable management, despite ROI challenges.
The VPN performance has a substantial impact on our remote workforce.
 

Customer Service

Sentiment score
6.5
Fortinet FortiClient's customer service varies, with response times and resolution quality improving notably for higher-tier service subscribers.
Sentiment score
6.9
Prisma Access support is friendly and knowledgeable, but response efficiency varies, with premium support offering quicker assistance.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
They provide very good support, and an issue I had was resolved quickly over the phone.
Technical support can be logged on Fortinet's support portal.
The product is reliable, making customer support less frequently needed.
We rarely need to contact support due to having a strong internal team and a robust product.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiClient is praised for scalability, easily accommodating user expansion and seamless integration, despite some suggested improvements.
Sentiment score
7.8
Prisma Access scales easily with licensing, suits diverse companies, and supports global expansion, despite potential large-scale deployment limitations.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
We can recommend FortiClient for small organizations with 50 to 60 users as well as for larger enterprises due to its extensive features.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access provides significant scalability, allowing integration of different systems.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
 

Stability Issues

Sentiment score
7.8
Fortinet FortiClient is praised for its stability, reliability, and performance, with minor issues quickly resolved through updates.
Sentiment score
8.1
Prisma Access is praised for stable performance, reliable connectivity, robustness on AWS/Google Cloud, and minimal downtime.
Its stability level is excellent.
The overall stability of Fortinet FortiClient rates at nine out of ten.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
Prisma Access is very stable.
 

Room For Improvement

Fortinet FortiClient requires improvements in management, configuration, compatibility, user interface, and integration with additional security features and platforms.
Prisma Access needs improved integration, user interface, support, and scalability, addressing latency and compatibility issues for better user experience.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Fortinet frequently releases updates without thorough testing.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
 

Setup Cost

Fortinet FortiClient offers cost-effective VPN solutions with variable pricing, requiring licenses for advanced features, often rated reasonably by users.
Prisma Access is costly but valued for its comprehensive security features, flexible licensing, and no hidden costs for enterprises.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Justifying the price to clients can be difficult.
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
The pricing is on the higher side, rating it around eight to nine out of ten.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
 

Valuable Features

Fortinet FortiClient provides strong security features, easy management, and integration, enhancing VPN services and endpoint protection.
Prisma Access delivers robust, scalable security features with seamless integration, zero-trust, and user-friendly management for diverse network protection.
The most valuable feature of FortiClient is its high security level.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
I strongly recommend this solution, especially for Fortinet customers who use FortiGate or other Fortinet products, as they can easily integrate these features and exchange information seamlessly.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
 

Categories and Ranking

Fortinet FortiClient
Ranking in Enterprise Infrastructure VPN
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
99
Ranking in other categories
Endpoint Protection Platform (EPP) (13th), Endpoint Compliance (1st)
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of May 2025, in the Enterprise Infrastructure VPN category, the mindshare of Fortinet FortiClient is 13.7%, up from 13.2% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.5%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…
Partha Dash - PeerSpot reviewer
Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work
There are definitely a number of things that could be improved. One of them is geographic coverage. China is still an issue because the solution does not operate there properly due to government regulations. I believe Palo Alto is trying pretty hard to get into partnerships with Alibaba and other cloud providers, but they do not have the same compelling offering in China that they have in the rest of the world. Businesses that are operating within China have to be very sure to evaluate the solution before making a buying decision. It is not an issue with Palo Alto, rather it is predominantly the result of government rules, but it's something that Palo Alto needs to work on. There is also room for improvement when it comes to latency in a couple of regions, including India and South America. They might have to increase their presence in those locations and come up with more modern cloud architectures. The third area is that, while Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on.
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Top Industries

By visitors reading reviews
Educational Organization
40%
Computer Software Company
10%
Manufacturing Company
5%
Comms Service Provider
4%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

FortiClient
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Fortinet FortiClient vs. Prisma Access by Palo Alto Networks and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.