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If we encounter any bugs, they inform us of the recommended configuration and firmware to resolve our problems.
The local support we receive from our distributor is perfect.
Fortinet provides excellent customer support.
When we seek support, the service we expect is not promptly delivered, which can be time-consuming.
They would thoroughly troubleshoot issues.
Response time could be better, mainly.
Now, with any simple FortiGate 60F or newer model, you can manage more than 64 access points.
Fortinet's solutions are integrated into many standard frameworks, allowing for good scalability and interaction with other vendors' products.
I find the scalability quite good, with a rating of eight out of ten.
This is a stable solution.
Enhanced features for the application would be an improvement.
Firmware upgrades and bug improvements need to be tested well.
Regarding the integration with other vendors, we try to buy only products from a single vendor to avoid problems of compatibility from devices of different vendors.
Ruckus Wireless WAN could add a full stack to their product to make it more competitive, as they do not have security and they do not have their own cloud.
There seems to be no visible improvement in the Gartner positioning, which is crucial even as companies like Huawei are also entering the wireless sector.
Fortinet's pricing is different from Aruba, as Aruba has solutions for small business and enterprise in different categories.
While the pricing of Fortinet FortiWLM is a bit high, it remains effective.
The price is competitive.
The price is always on the higher side, which impacts the perception of return on investment.
The solution is controlled from one device and one GUI for all devices.
Fortinet FortiWLM is recognized easily, and it is easy to recognize for any device to add to the network.
The most useful aspect of Fortinet FortiWLM is that you can manage all the Fortinet products from one portal, from one device.
The most valuable features are the advanced technologies like BeamFlex, which make a significant difference.
Ruckus Wireless WAN appears to perform better in less than optimal situations.
| Product | Mindshare (%) |
|---|---|
| Fortinet FortiWLM | 3.3% |
| Aruba Wireless | 12.3% |
| Ruckus Wireless | 10.8% |
| Other | 73.6% |
| Product | Mindshare (%) |
|---|---|
| Ruckus Wireless WAN | 20.1% |
| Ubiquiti Wireless | 25.8% |
| Aruba Networks Wireless WAN | 11.4% |
| Other | 42.699999999999996% |

| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 5 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 11 |
| Large Enterprise | 14 |
Fortinet FortiWLM delivers a secure, scalable network management platform that integrates seamlessly with FortiGate, providing centralized control and robust features such as guest network creation and V2R cell services.
Fortinet FortiWLM offers a comprehensive wireless network management solution with centralized oversight. Its architecture supports seamless FortiGate integration, enhancing security and management. Users benefit from creating guest networks without VLANs and managing network exposure through V2R cell services. The platform's centralized management ensures scalability and reliability across diverse deployments. Despite its strong performance, users seek quicker technology updates and easier configuration. Enhancements in design, marketing, and integrations with smaller companies are suggested. Improved documentation, pricing models, and support response would further enhance its appeal.
What are Fortinet FortiWLM's most valuable features?Companies implement Fortinet FortiWLM across sectors like telecom, healthcare, education, and hospitality for wireless network management. It supports secure LAN solutions, guest integrations, and advanced WiFi, appealing for its high performance and scalability. Environments such as offices, medical facilities, and residential areas benefit from its network segmentation and internet access efficiency.
Ruckus Wireless WAN delivers reliable and performant connectivity through its advanced antenna technology and simplified management. Its ease of deployment and scalability suit high-density environments, making it ideal for carriers and enterprises.
Ruckus Wireless WAN, known for its BeamFlex antenna technology, enhances signal quality and provides strong coverage. Simplified management through a virtual controller and a user-friendly configuration enable centralized control. Adaptive antennas deliver reliable performance, suitable for demanding environments like schools, airports, and hotels. It's highly valued for its seamless roaming and robust analytics, providing insights critical for network optimization. However, improvements in price structure, signal strength, and technical support are needed to better compete in the market. Issues like high costs, limited analytics, and slow problem resolution are areas of concern for users, alongside calls for a more flexible licensing approach.
What features stand out in Ruckus Wireless WAN?Ruckus Wireless WAN is extensively used in industries such as hospitality, healthcare, and education, providing Wi-Fi connectivity in high-density areas. Its integration with existing infrastructure is crucial for enterprises managing multiple access points. Carriers and government entities rely on it for robust network management, offering an alternative to traditional wired solutions. Companies in varied sectors utilize it for guest and operational Wi-Fi, supporting their connectivity needs effectively.
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