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GEP SMART vs Oracle E-Business Suite iProcurement comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
640
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
GEP SMART
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
Procurement Software (3rd), Contract Management Software (8th)
Oracle E-Business Suite iPr...
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
Procurement Software (2nd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
CJ
Senior Product Manager at a university with 10,001+ employees
Doesn't require a background in analytics to run reports
SMART has been helpful for sourcing and public bids. For regulatory purposes, our university posts bids, depending on the scope of the bid. We get a lot of value out of SMART's ability to post to a public site and have suppliers see that information, register in the tool, and participate. SMART features for collecting information and its timeline capabilities are highly useful. Then on the contract side, the reporting capabilities are the most valuable. Our use case focuses primarily on post-execution and lifecycle management, so it's essential to be able to report accurately especially compliance-related reports. SMART is easy to use, especially when reporting. It isn't designed for a hardcore analyst. You don't need to have a background in analytics to run reports, which is huge. I realized I hadn't touched too much on the spending side, but we use SMART for all spending analytics, and any commodity manager procurement professional can go in and run a spending report. That was a business decision to restrict who can run reports since that data can be exported and used. But the reporting capabilities are incredibly easy to use.
AK
Technical Consultant at AAK
Cloud procurement has automated requisitions and approvals and delivers stronger purchasing control
The features and capabilities of Oracle E-Business Suite iProcurement that I have found most valuable include its market reputation, its ability to automate all processes such as creating requisitions and receiving items, and its e-commerce interface that allows vendors and suppliers to browse and automate tasks. I was engaged with the team for the initial setup and deployment of Oracle E-Business Suite iProcurement, providing technical support which helped me understand its main features, the use of iProcurement, and why people consider the shopping experience and automation to be excellent, with increased efficiency and control resting with the company's key personnel who oversee notifications and similar functions. The catalog for suppliers to access content and categories makes it a very flexible tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere has helped our customers' organizations speed up their processes and reduce the workload for their staff."
"In my day-to-day applications, I can integrate Automation Copilot easily as I can embed it within Workday, BambooHR, and Salesforce, allowing business users easy access to Automation Anywhere without logging into multiple applications, thus saving 85 to 90% of the time."
"Features such as MetaBot and IQ Bot are very advanced and capable as compared to reading PDFs using OCR."
"Automation Anywhere has saved us a lot of time, money & efforts by automating our ServiceNow tickets."
"Compared to other RPA tools, I prefer Automation Anywhere."
"All RPA tools used in the market have similar features and aspects that can be developed, however, specifically for Automation Anywhere, the ready-to-use templates which can be used as plug and play are a great feature."
"We have seen increased productivity, because what used to take about two days to finish with laymen doing computer work, a bot can finish within a seven to eight hour time frame, meaning we are removing a lot of man-hours."
"It helps improve performance and helps companies save time and money."
"One of the most valuable features is the opportunity-identification through the spend analytics. Another is around the RFX options to benchmark various pre-qualified vendors that are invited to participate."
"From a contract perspective, in my opinion, SMART has improved things a hundred-fold."
"In terms of ease of use, GEP has done a lot of work through its enhancements over the years to make the user experience more intuitive. There is a more standard-Amazon-like experience, where manuals and tutorials are not really required, simply because the user experience and what's on the screen are pretty intuitive."
"SMART has been helpful for sourcing and public bids. For regulatory purposes, our university posts bids, depending on the scope of the bid. We get a lot of value out of SMART's ability to post to a public site and have suppliers see that information, register in the tool, and participate."
"The one we use the most is the sourcing module... It's really easy to use. You don't have to train vendors. You can add a new vendor at any time, and that vendor will get an email saying, "You've been selected to participate in our RFP, and you do X to get your ID set up." That works really well."
"It's a huge efficiency tool and it has really accelerated our ability to drive the procurement business case in terms of cost savings."
"SMART's source-to-pay feature has helped us undergo a digital transformation."
"Their tool has become a much better tool over the years."
"The features and capabilities of Oracle E-Business Suite iProcurement that I have found most valuable include its market reputation, its ability to automate all processes such as creating requisitions and receiving items, and its e-commerce interface that allows vendors and suppliers to browse and automate tasks."
"It is a scalable product."
"It is a scalable solution."
 

Cons

"I have not seen bots working efficiently in the area of reporting."
"The IQ Bot has not yet succeeded in living up to its reputation due to its high cost, low ROI, and its inability to meet client requirements."
"I think Automation Anywhere could be improved by addressing the learning curve, as it is a little complex to start using it, especially for people new to automation tools."
"It is good for standard procedures with an SOP. For those, it works well. But there are processes that are tricky and need human intervention and intelligence. In those cases, the process gets stuck."
"One key feature for improvement I have been providing feedback on through the MVP program is enhancing natural language conversation to action. The Automation Anywhere product team is actively putting this feature into their roadmap, which I believe is crucial."
"Automation Anywhere can improve process mining."
"The Insight feature could be improved. I don't think there's a lot of information about how to use Insight, so you have to try different scenarios to understand that feature better."
"One aspect I don't appreciate about Automation Anywhere is the way variables are handled. Many things seem to become a string, which makes it hard to code and keep track of items when everything's a string."
"We didn't like their dashboard initially, but they responded to that very well."
"One of the areas where they could do better is by creating more standard templates when it comes to IT cost."
"We had a lot of challenges and disagreements with SMART. It's been a long road, for sure, on the contract side. There is a little bit of pushback on their part when we need stuff done. Things aren't done very efficiently. I'm still waiting on some changes that were requested well over a year-and-a-half ago."
"One of the areas where they could do better is by creating more standard templates when it comes to IT cost. IT cost has various components to it and if I want a vendor to be able to reply about cost related to IT, I would have to create that template. If I want them to tell me the hardware costs, the software costs, the professional services costs, the cloud or subscription costs, etc., I would have to build that template myself. Once I built it, I could save it and use it again and again. But sometimes building a template takes a lot of time."
"For sourcing, we do see bugs from time to time."
"There are no mechanisms for them to check up on how they refresh their data. So oftentimes, when we go into the tool and we don't see something, we alert them and they say, "Oh, the data hasn't been refreshed, so we'll go ahead and refresh it," and then what we're looking for pops up. We should not have to be the ones to tell them they need to refresh. There should be a mechanism in place for that."
"We definitely have some asks for enhancements. One of the big ones we'd like to see is what we call "drag-and-drop." If I have an email that I want to maintain in the SMART record for whatever reason — for example, it has supporting information in it — I would love to be able to just drop that into the notes and attachments section without having to save it as a PDF and then upload it."
"I want to see continued investment in analytics and reporting."
"The interface lags a bit since it is a heavy application."
"There could be a mobile application for the product."
 

Pricing and Cost Advice

"Time and monetary savings can range from 20 to 90 percent."
"The price is very reasonable."
"I am not responsible for the pricing part, but I know the pricing is competitive compared to other tools."
"The price for Automation Anywhere is reasonable."
"The control room access gives the ability to create different roles, which helps when purchasing additional licensing."
"Their overall pricing falls in the middle of the market. Cost-wise, Automation Anywhere is quite expensive because of their analytics, IQ Bots, and MetaBots. For a standalone machine, the pricing is okay. When adding in the licensing for IQ Bots (or MetaBots), it can become quite costly."
"In terms of pricing, this is a good product."
"It's cheaper than other similar solutions."
"If our organization could use it as a full-fledged solution, then it would be valuable and give a return on investment. However, since we are not currently using it as a full-fledged solution, even facing some bugs and problems with the synchronization with some of the internal software, we are not able to use it in a full-fledged manner."
"My advice is to think wisely when it comes to estimating the number of licenses that you will require. If you settle on a number too early and you need additional ones, then the extra licenses might be quite expensive."
"The product is somewhat expensive. Only large organizations can handle such an application."
"The product is more expensive than one of its competitors."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
11%
Construction Company
11%
Computer Software Company
7%
Financial Services Firm
15%
Manufacturing Company
10%
Energy/Utilities Company
9%
Comms Service Provider
7%
Comms Service Provider
11%
Manufacturing Company
11%
Government
8%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise14
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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What needs improvement with Oracle E-Business Suite iProcurement?
The areas of Oracle E-Business Suite iProcurement that could be improved or enhanced cover a wide range, including an...
What advice do you have for others considering Oracle E-Business Suite iProcurement?
Regarding the pricing and licensing of Oracle E-Business Suite iProcurement, I do not have specific details, but I kn...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
SMART by GEP
E-Business Suite iProcurement
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Exxon Chevron Macys
Portobello S.A., Gulf Air, Dubai Holding LLC, Grupo Aerom_xico SAB de CV, Flexera Software, Imperial College London, Byblos Bank SAL, Y-Telecom, Cyprus Telecommunications Authority, Trombini Embalagens S.A.
Find out what your peers are saying about GEP SMART vs. Oracle E-Business Suite iProcurement and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.