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Goliath Performance Monitor vs New Relic comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Goliath Performance Monitor
Ranking in IT Infrastructure Monitoring
72nd
Average Rating
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (2nd), AIOps (5th)
 

Mindshare comparison

As of September 2026, in the IT Infrastructure Monitoring category, the mindshare of Goliath Performance Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of New Relic is 2.4%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
New Relic2.4%
Goliath Performance Monitor0.5%
Other97.1%
IT Infrastructure Monitoring
 

Featured Reviews

networke29316 - PeerSpot reviewer
Senior Systems Engineer at a energy/utilities company with 201-500 employees
Monitors well with Citrix, stable, and the support is very responsive
It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."
"My overall conclusion is that it is a valuable product for simulating Citrix logons because it does it with minimal effort and with a real user account."
"In conclusion, I think Goliath Performance Monitor is a true winner."
"I like that the solution offers a diversity of things; it can give you resource monitoring, it can be integrated to detect an application crash, to capture syslog, things like that, and I like the diversity of the dashboard."
"Offers a diversity of features."
"I would definitely give them high praise for what they do, and for being a special niche product."
"I think Goliath offers a very good tool to do simulated Citrix logons with actual user accounts and that the reports are useful to monitor and debug a session."
"Breadth of features, user experience, and constant development of the platform, as well as the value it’s adding to our business."
"It’s been helpful to get a unified understanding of how our application is being used, usage patterns, etc. We get a shared organizational understanding."
"New Relic is the right solution in my opinion."
"The service map feature is very useful."
"The APM feature is highly valuable as it can record session hosts, usage, and diagnose customer behaviors."
"Its most valuable feature is application performance monitoring, as it gives me a complete x-ray of the application to understand where the bottlenecks are, then improve and fix issues."
"The most valuable feature of New Relic is its ease of use."
"Give it a try, install it, and use it. I don't have to manage the server and worry about the database, storage, and VMs being up and running, etc. It is always there."
 

Cons

"With Goliath IT Monitors, the processing speed is very slow."
"The setup is a bit complex."
"I would love to be able to tell what ISP the user is coming from."
"Hardware requirements of the management server are kind of steep, 4cpu is quite a number."
"Issues with generating reports; consistency is not there."
"However, its GUI can use a little help. The navigation is not the most straightforward like many other monitoring tools."
"They are a costly solution and the stability should be better for the price."
"If we can find a way to communicate the need to use it, we use it, but we want a way to hand it off to our clients easily."
"The main reason we switched away from New Relic is that the cost is too high."
"I chose a rating of 8 out of 10 because the UI requires me to dig in and find the needed traces, and it can be more user-friendly."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
 

Pricing and Cost Advice

"The price seems reasonable."
"This is an expensive tool."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"The detection piece of it brings us a big return on investment."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"The price of New Relic could improve. It is expensive."
"The pricing and licensing are too high."
"The solution is cheap, but prices can go up when users grow."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Outsourcing Company
12%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Goliath Performance Monitor vs. New Relic and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.