No more typing reviews! Try our Samantha, our new voice AI agent.

Goliath Performance Monitor vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Goliath Performance Monitor
Ranking in IT Infrastructure Monitoring
69th
Average Rating
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
175
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
 

Mindshare comparison

As of June 2026, in the IT Infrastructure Monitoring category, the mindshare of Goliath Performance Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of New Relic is 2.4%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
New Relic2.4%
Goliath Performance Monitor0.5%
Other97.1%
IT Infrastructure Monitoring
 

Featured Reviews

networke29316 - PeerSpot reviewer
Senior Systems Engineer at a energy/utilities company with 201-500 employees
Monitors well with Citrix, stable, and the support is very responsive
It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that the solution offers a diversity of things; it can give you resource monitoring, it can be integrated to detect an application crash, to capture syslog, things like that, and I like the diversity of the dashboard."
"In conclusion, I think Goliath Performance Monitor is a true winner."
"My overall conclusion is that it is a valuable product for simulating Citrix logons because it does it with minimal effort and with a real user account."
"I would definitely give them high praise for what they do, and for being a special niche product."
"I think Goliath offers a very good tool to do simulated Citrix logons with actual user accounts and that the reports are useful to monitor and debug a session."
"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."
"Offers a diversity of features."
"From the perspective of effort and time taken while identifying issues and resolution, we have gained a lot."
"Saves so much time in debugging our code and environments."
"It integrates everything, which is awesome."
"The initial set-up was at the time the most straightforward and easy as imaginable, which really pushed us over the edge of giving it a go and loving it from day one."
"New Relic helps us to improve our team quality and to get our projects done with best practices."
"The stability of New Relic APM is very good."
"It’s been helpful to get a unified understanding of how our application is being used, usage patterns, etc. We get a shared organizational understanding."
"Error rates are a good indicator for potential rollbacks for a potential deployment – and usually it’s pretty instantaneous."
 

Cons

"The setup is a bit complex."
"With Goliath IT Monitors, the processing speed is very slow."
"However, its GUI can use a little help. The navigation is not the most straightforward like many other monitoring tools."
"Issues with generating reports; consistency is not there."
"Hardware requirements of the management server are kind of steep, 4cpu is quite a number."
"I would love to be able to tell what ISP the user is coming from."
"The solution is quite expensive."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"Joining datasets. Currently, it’s only possible to pull data from a single event type."
"New Relic can be improved by incorporating an automated incident analysis solution."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"The only limitation we experience is with Insights query limit of 1,000 transactions."
"It is a SaaS service and this creates internal friction that needs innovative solutions (but you have to own that)."
"In terms of usability, I think the UI is acceptable, but it does not really guide you along with what you actually need."
 

Pricing and Cost Advice

"The price seems reasonable."
"The price depends on how many agents you want."
"The solution is cheap, but prices can go up when users grow."
"The price was one of the reasons we chose this solution."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"It would be nice if we could buy it annually instead of monthly."
"We're paying for the New Relic APM license annually."
"The solution is less expensive than AppNeta."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
900,747 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise51
Large Enterprise79
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...
What is your primary use case for New Relic Insights?
Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Goliath Performance Monitor vs. New Relic and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.