Google Cloud&#39;s operations suite (formerly Stackdriver) vs ITRS Geneos comparison

Google Cloud's operations suite (formerly Stackdriver) vs. ITRS Geneos

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Cloud's operations s...

Ranking in Application Performance Monitoring (APM) and Observability

30th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Log Management (24th), Cloud Monitoring Software (16th)

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

33rd

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Network Monitoring Software (38th), IT Infrastructure Monitoring (28th)

Mindshare comparison

As of September 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Google Cloud's operations suite (formerly Stackdriver) is 0.9%, down from 1.1% compared to the previous year. The mindshare of ITRS Geneos is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Google Cloud's operations suite (formerly Stackdriver)	0.9%
ITRS Geneos	0.9%
Other	98.2%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Anand_Patel

Senior Technical Architect at T-Systems International GmbH

Offers reliable Ops Agent and logging transport feature with easy third-party integrations

As part of our company, we implemented several changes in our log analytics pattern, including the storage and procurement process. Earlier, before implementing the solution, our company was able to procure only one year of data, but later, we came to the three-year mark. Around 15-20% reduction has been witnessed in the total analytic consumption of our company. The aforementioned result was possible because the solution allowed the creation of a dashboard where factors like storage costs, proportion of logs, and logs presence in a storage bucket or Big Query can all be checked. Earlier all logs were stored in a raw storage, but currently our company is able to move logs in table bucket that contributes towards cost savings. It has default integration for all gcp services. recently managed Prometheus support gives more flexibility to organizations to remain connected with their current Prometheus setup. We leveraged integrated FinOps Hub for recommendations for our workloads and server configurations, helpd us lot in order to get maximum TCO.

Read full review

Ravi ShankarSundarasan

Senior Enterprise Cloud Architect at Blue Yonder

Real-time monitoring has improved incident response and supports proactive anomaly detection

The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."

"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."

"The cloud login enables us to get our logs from the different platforms that we currently use."

"Google Stackdriver is all about activity."

"Offers a valuable logging transport feature"

"It has really been helpful in detecting, identifying, and troubleshooting issues with cloud services used in the organization."

"It has reduced the amount of time that we would take for troubleshooting."

"Google's technical support is very good."

More Google Cloud's operations suite (formerly Stackdriver) pros

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"It’s very easy to install and setup, offers high scalability, and has a low resource use."

"For my application, Geneos is detecting and helping us avoid outages at least once a day."

"The 'start of day' (SOD) and 'end of day' (EOD) checks were automated by using this tool, thus reducing the amount of manual work needed by almost two hours per day."

"We previously used Nagios, but switched to Geneos as it has better monitoring for applications, and it has more features and better configuration possibilities."

"The great advantage of this tool is real-time monitoring."

"Switching over to using a Geneos dashboard, we completely eliminated all manual effort and it was a huge time saver."

More ITRS Geneos pros

Cons

"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it."

"The process of logging analytics can be improved"

"While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."

"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."

"The logging functionality could be better."

"It could be more stable."

"It could be even more automated."

"Operations documentation could be a bit better. It took us some time to get up and running with it."

More Google Cloud's operations suite (formerly Stackdriver) cons

"I would rate technical support 7/10. It's self-explaining and the support is limited."

"The interface can sometimes be a little complicated."

"It would be good if there were documentation on the ITRS website such as tutorials or plugins which are available to download."

"It needs to be easier to configure, especially with the JMX plugins."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"I think there's a very steep learning curve with the product."

"The ITA, the post-incident analytics, could be improved."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

More ITRS Geneos cons

Pricing and Cost Advice

"We have a basic standard license without any additional costs."

"The cost could be lower."

"The cost of using Stackdriver depends on usage."

"You will get the best price if you get a single global deal."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

11%

Financial Services Firm

11%

Construction Company

11%

Outsourcing Company

Financial Services Firm

49%

Outsourcing Company

10%

Construction Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	40

Questions from the Community

What is your experience regarding pricing and costs for Google Stackdriver?

As Ops Suite, is a google product which effectively comes at zero setup cost, in order to manage your on-premises logs on onsite, it involves negligible cost for using ops agent and it also include...

What is your experience regarding pricing and costs for ITRS Geneos?

I do not have the pricing information because it lies with the finance team.

What needs improvement with ITRS Geneos?

I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.

What is your primary use case for ITRS Geneos?

I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...

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Product Reports

Application Performance Monitoring (APM) and Observability

Download Google Cloud's operations suite (formerly Stackdriver) product report

Google Cloud's operations suite (formerly Stackdriver) report

ITRS Geneos

Download ITRS Geneos product report

Also Known As

Google Stackdriver, Stackdriver, Stackdriver Monitoring, Stackdriver Logging, Google Cloud Monitoring

Geneos

Overview

Google Cloud's operations suite is a comprehensive toolset offering multi-cloud support, insights into performance, uptime, health, and scalable logging for seamless cloud operations.

This suite by Google Cloud provides robust features for organizations managing workloads on GCP and AWS. It offers real-time logging and monitoring, aiding in efficient troubleshooting and performance analysis. With automatic monitoring, statistical insights for Kubernetes and VPNs, and the ability to manage logs, it helps in optimizing technology changes and supports risk management. Despite needs for better APM, cost clarity, migration tools, and enhanced documentation, companies benefit from its capabilities in tracking errors and analyzing metrics in execution environments.

What are the key features of Google Cloud's operations suite?

Multi-cloud Integration: Seamless support for GCP and AWS environments.
Performance Visibility: Insights into system health and uptime.
Scalable Logging: Efficient log management and export capabilities.
User-friendly Interface: Intuitive interaction for easy monitoring configuration.

What benefits and ROI can be expected from Google Cloud's operations suite?

Enhanced Monitoring: Real-time updates facilitate swift response to performance issues.
Efficient Troubleshooting: Detailed log analysis helps resolve code issues quickly.
Performance Analysis: Dashboards support engineering load testing and SLA monitoring.

Industries utilizing Google Cloud's operations suite find it invaluable for optimizing cloud operations, especially in sectors involving extensive database requests and workload execution. Java and Python teams leverage its logging and alert capabilities for improved error tracking and metrics analysis, crucial for maintaining high-performance standards in tech-driven environments.

Google

ITRS Geneos offers a customizable platform for real-time monitoring with minimal system impact, facilitating insights across multiple platforms. Known for its scalability, it efficiently integrates with other tools, supporting industries with its proactive monitoring capabilities.

ITRS Geneos allows users to effectively manage financial services infrastructure by monitoring trading systems, treasury management, and FX operations. It provides real-time dashboards to track server uptime, application performance, and health metrics. Users benefit from its enterprise-wide data aggregation, alerting features, and script adaptability while needing improvement in cloud monitoring and AI-based predictive functionalities. The tool's setup requires some expertise, suggesting a need for more intuitive solutions.

What are the most important features of ITRS Geneos?

Customizable Dashboards: Enables real-time analytics across platforms.
Lightweight Netprobe: Facilitates efficient data aggregation with minimal impact.
Plugin Support: Ensures extensive compatibility and integration.
Proactive Monitoring: Allows for early issue detection and resolution.
Script Adaptability: Supports tailored solutions for specific requirements.

What benefits and ROI should be considered?

Minimized Manual Intervention: Automation features reduce manual tasks.
Scalability: Easily accommodates growing enterprise needs.
Integration Capabilities: Works seamlessly with existing tools.
Insightful Dashboards: Provides actionable metrics for decision making.

ITRS Geneos is prominently utilized in financial sectors. Banks and financial institutions leverage its capabilities to monitor infrastructure and application performance, optimizing trading systems and FX operations. It builds comprehensive dashboards, offering valuable insights into server health, application logs, and network performance, contributing significantly to operational efficiency.

ITRS

Sample Customers

Uber, Batterii, Q42, Dovetail Games

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Google Cloud's operations suite (formerly Stackdriver) vs. ITRS Geneos