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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Netprobe is lightweight, using fewer system resources compared to agents from most monitoring tools and requires less effort to install on monitored servers.
Active Console features exceptional filtering capabilities, allowing users to customize what data they see in real-time.
Gateway-SQL enhances functionality by enabling the merging of different data views and simplifying complex data comparisons.
ITRS Geneos offers broad scope and customization potential, capable of covering a wide array of use cases through user-defined scripts and complex rule setups for alerts.
ITRS Geneos features robust stability and easy implementation, allowing for quick setup and effective real-time monitoring across various environments such as electronic trading and algorithmic trading.

CONS

ITRS Geneos needs more ability to clone aspects of an implementation for rapid scaling, especially when implementing things on new servers or gateways.
The deployment method for upgrading ITRS Geneos is tricky and requires a lot of manual effort, which could be more automated.
There is room for improvement in the log file handling of ITRS Geneos, especially in doing pre-runs on log files to check regular expressions before releasing them into production.
ITRS Geneos needs to develop an app for mobile phone integration to increase accessibility without requiring a big client installation.
ITRS Geneos lacks historical model data for observability based on time series, making it difficult to view data over time.
 

ITRS Geneos Pros review quotes

RS
Performance and Fault-tolerance Architect with 1,001-5,000 employees
Aug 17, 2015
Complete end-to-end monitoring of apps and infrastructure with key performance metrics to identify and reduce transaction latencies.
it_user210063 - PeerSpot reviewer
Software Development Engineer at a tech services company with 501-1,000 employees
Mar 18, 2015
Customer Service: Very good. Technical Support: Very good.
it_user211737 - PeerSpot reviewer
IT Consultant at a financial services firm with 1,001-5,000 employees
Mar 22, 2015
Customer service delivered by ITRS is to the highest standards from all points of view.
Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user215442 - PeerSpot reviewer
Associate at a financial services firm with 10,001+ employees
Mar 29, 2015
The 'start of day' (SOD) and 'end of day' (EOD) checks were automated by using this tool, thus reducing the amount of manual work needed by almost two hours per day.
it_user215691 - PeerSpot reviewer
Trading Applications Specialist at a tech services company with 501-1,000 employees
Mar 30, 2015
Our support team can monitor our applications and servers easily and we were able to reduce the time in finding errors and providing a solution.
it_user217701 - PeerSpot reviewer
EAI Specialist at a tech company with 10,001+ employees
Mar 31, 2015
We previously used Nagios, but switched to Geneos as it has better monitoring for applications, and it has more features and better configuration possibilities.
it_user289056 - PeerSpot reviewer
Enterprise IT Management Consultant at a tech vendor with 51-200 employees
Mar 11, 2016
The result was a similar metrics monitored at a much better frequency, with a more stable product and a much better user interface.
it_user286821 - PeerSpot reviewer
Market Data Consultant at a financial services firm with 501-1,000 employees
Aug 6, 2015
We have been able to monitor the repeated critical alerts and work on producing a more stable environment for our customers.
it_user422880 - PeerSpot reviewer
Technology Associate at a financial services firm with 1,001-5,000 employees
Apr 12, 2016
ITRS Active Console has helped us monitor servers and set thresholds for different metrics, is easy to setup, works with different kinds of servers, and also helps you execute shell scripts as a response to alerts.
it_user426033 - PeerSpot reviewer
Consultant at a financial services firm with 1,001-5,000 employees
Apr 17, 2016
It has helped us re-define the Monitoring operating model which in turn has made support teams more efficient by using features like commented snoozing on various levels, use of knowledgebase articles associated with each alert cell, metric logging for capacity monitoring etc.
 

ITRS Geneos Cons review quotes

RS
Performance and Fault-tolerance Architect with 1,001-5,000 employees
Aug 17, 2015
A bit complex
it_user210063 - PeerSpot reviewer
Software Development Engineer at a tech services company with 501-1,000 employees
Mar 18, 2015
In some cases Netprobe can be unstable.
it_user211737 - PeerSpot reviewer
IT Consultant at a financial services firm with 1,001-5,000 employees
Mar 22, 2015
The initial setup was a bit complex.
Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user215442 - PeerSpot reviewer
Associate at a financial services firm with 10,001+ employees
Mar 29, 2015
Currently the dashboard does not have the capability of providing different status levels, and this needs to be updated.
it_user215691 - PeerSpot reviewer
Trading Applications Specialist at a tech services company with 501-1,000 employees
Mar 30, 2015
The graphical interface is nice but could be improved.
it_user217701 - PeerSpot reviewer
EAI Specialist at a tech company with 10,001+ employees
Mar 31, 2015
Sometimes there were issues with the database. If the database logging was high then the gateway would be slow.
it_user289056 - PeerSpot reviewer
Enterprise IT Management Consultant at a tech vendor with 51-200 employees
Mar 11, 2016
The main weakness of the product is poor historical logging and reporting.
it_user286821 - PeerSpot reviewer
Market Data Consultant at a financial services firm with 501-1,000 employees
Aug 6, 2015
We sometimes experienced disconnects of the gateways which was a hard one to resolve.
it_user422880 - PeerSpot reviewer
Technology Associate at a financial services firm with 1,001-5,000 employees
Apr 12, 2016
I believe the product has to improve on reporting.
it_user426033 - PeerSpot reviewer
Consultant at a financial services firm with 1,001-5,000 employees
Apr 17, 2016
There is are issues with the compatibility of plugins with AIX servers.