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ITRS Geneos pros and cons

Vendor: ITRS

4.1 out of 5

57 reviews
96% willing to recommend

Pros & Cons summary

ITRS Geneos features a lightweight Netprobe, customizable Active Console, and Gateway-SQL for data analysis. Users can write scripts and set tailored alerts, integrating with diverse monitoring needs. However, it needs improvement in scaling, automated reporting, log file testing, mobile phone integration, and process thread-level monitoring.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Netprobe is lightweight, using fewer system resources compared to agents from most monitoring tools and requires less effort to install on monitored servers.

Active Console features exceptional filtering capabilities, allowing users to customize what data they see in real-time.

Gateway-SQL enhances functionality by enabling the merging of different data views and simplifying complex data comparisons.

ITRS Geneos offers broad scope and customization potential, capable of covering a wide array of use cases through user-defined scripts and complex rule setups for alerts.

ITRS Geneos features robust stability and easy implementation, allowing for quick setup and effective real-time monitoring across various environments such as electronic trading and algorithmic trading.

CONS

ITRS Geneos needs more ability to clone aspects of an implementation for rapid scaling, especially when implementing things on new servers or gateways.

The deployment method for upgrading ITRS Geneos is tricky and requires a lot of manual effort, which could be more automated.

There is room for improvement in the log file handling of ITRS Geneos, especially in doing pre-runs on log files to check regular expressions before releasing them into production.

ITRS Geneos needs to develop an app for mobile phone integration to increase accessibility without requiring a big client installation.

ITRS Geneos lacks historical model data for observability based on time series, making it difficult to view data over time.

ITRS Geneos Pros review quotes

Chief Manager at a marketing services firm with 501-1,000 employees

Dec 13, 2022

One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support.

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Head FM Monitoring at a financial services firm with 10,001+ employees

Dec 14, 2022

The great advantage of this tool is real-time monitoring.

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reviewer2045373

SENIOR CLOUD SUPPORT ENGINEER at a financial services firm with 10,001+ employees

Dec 7, 2022

The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity.

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Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

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reviewer2043804

Production Technologist at BNP Paribas

Jan 18, 2023

I always appreciate Geneos's stability and ease of use.

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reviewer2026149

SRE Observability Specialist at a financial services firm with 10,001+ employees

Nov 17, 2022

The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play.

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Digital Trading Platforms Specialist at a financial services firm with 10,001+ employees

Sep 21, 2022

The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable.

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AJ

Senior Software Engineer at a financial services firm with 10,001+ employees

Jun 19, 2023

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

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reviewer2127225

Monitoring Specialist at a financial services firm with 51-200 employees

Mar 16, 2023

It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console.

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RN

Richard Nightingale

Senior analyst at a financial services firm with 5,001-10,000 employees

Jul 13, 2022

The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want.

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PW

Senior Analyst at a financial services firm with 1,001-5,000 employees

Jul 18, 2022

One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts.

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ITRS Geneos Cons review quotes

Chief Manager at a marketing services firm with 501-1,000 employees

Dec 13, 2022

I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself.

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Head FM Monitoring at a financial services firm with 10,001+ employees

Dec 14, 2022

ITRS Geneos cloud monitoring is very weak and can use improvement.

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reviewer2045373

SENIOR CLOUD SUPPORT ENGINEER at a financial services firm with 10,001+ employees

Dec 7, 2022

Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities.

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Free Report: ITRS Geneos Reviews and More

Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

893,244 professionals have used our research since 2012.

reviewer2043804

Production Technologist at BNP Paribas

Jan 18, 2023

For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version.

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reviewer2026149

SRE Observability Specialist at a financial services firm with 10,001+ employees

Nov 17, 2022

There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature.

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Digital Trading Platforms Specialist at a financial services firm with 10,001+ employees

Sep 21, 2022

For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap.

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AJ

Senior Software Engineer at a financial services firm with 10,001+ employees

Jun 19, 2023

ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud.

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reviewer2127225

Monitoring Specialist at a financial services firm with 51-200 employees

Mar 16, 2023

Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs.

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RN

Richard Nightingale

Senior analyst at a financial services firm with 5,001-10,000 employees

Jul 13, 2022

ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.

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PW

Senior Analyst at a financial services firm with 1,001-5,000 employees

Jul 18, 2022

The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot.

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Show 10 more reviews (out of 52)

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Product Categories

Product Categories

Application Performance Monitoring (APM) and Observability

Network Monitoring Software

IT Infrastructure Monitoring

Popular Comparisons

Popular Comparisons

Datadog vs ITRS Geneos

Zabbix vs ITRS Geneos

Dynatrace vs ITRS Geneos

Snyk vs ITRS Geneos

Splunk AppDynamics vs ITRS Geneos

New Relic vs ITRS Geneos

SolarWinds NPM vs ITRS Geneos

PRTG Network Monitor vs ITRS Geneos

Splunk Observability Cloud vs ITRS Geneos

Nagios XI vs ITRS Geneos

LogicMonitor vs ITRS Geneos

Grafana vs ITRS Geneos

WhatsUp Gold vs ITRS Geneos

Azure Monitor vs ITRS Geneos

Elastic Observability vs ITRS Geneos

See all alternatives

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