ITRS Geneos vs PRTG Network Monitor comparison

ITRS and Paessler GmbH are both solutions in the Network Monitoring Software category. ITRS is ranked #68 with an average rating of 5.0, while Paessler GmbH is ranked #5 with an average rating of 8.4. ITRS holds a 0.6% mindshare in NMS, compared to Paessler GmbH’s 3.3% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 92% of Paessler GmbH users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,305 Views
1,292 Comparison Views

96% willing to recommend

PRTG Network Monitor

Read 112 PRTG Network Monitor reviews

9,185 Views
6,338 Comparison Views

92% willing to recommend

ITRS Geneos

PRTG Network Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

PRTG Network Monitor and ITRS Geneos are both leading solutions in the network monitoring category. PRTG is favored for its comprehensive deployment options and ease of use, while Geneos excels in real-time monitoring and customization capabilities suitable for the financial industry.

Features: PRTG Network Monitor offers rapid deployment, scalability, and a user-friendly setup process. It supports various network technologies and provides detailed monitoring. Integration capabilities enhance its overall functionality. ITRS Geneos specializes in real-time monitoring with robust customization options, especially for financial services. It provides powerful dashboards, detailed data capture, and is optimized for real-time data analysis.

Room for Improvement: PRTG could improve its user interface, integrations, remote probes, and dashboard capabilities, and there is a demand for enhanced mobile app functionality, real-time data analysis, and reporting features. Geneos needs better cloud compatibility and integration with new technologies, along with enhanced AI capabilities, improved dashboard functionalities, mobile support, historical data analytics, and more straightforward deployment methods.

Ease of Deployment and Customer Service: PRTG supports on-premises, public, private, and hybrid cloud environments, providing versatile deployment options. It is noted for its user-friendliness, though customer support could improve response times and interaction. Geneos is mainly available for on-premises setups, with limited cloud integration options and a need for better cloud deployment capabilities. Although its customer service is reliable, it too could benefit from faster response times and more interactive support.

Pricing and ROI: PRTG is cost-effective, offering a straightforward solution with a perpetual licensing model that provides flexibility and value. It quickly yields ROI by reducing operational costs. Geneos is more expensive but justified for its specialized features, particularly for high-frequency trading environments. Although higher priced, its ROI is valued in preventing costly incidents, especially in regulated industries.

To learn more, read our detailed ITRS Geneos vs. PRTG Network Monitor Report (Updated: December 2025).

Buyer's Guide

ITRS Geneos vs. PRTG Network Monitor

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

68th

Ranking in IT Infrastructure Monitoring

45th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (33rd)

PRTG Network Monitor

Ranking in Network Monitoring Software

5th

Ranking in IT Infrastructure Monitoring

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Cloud Monitoring Software (9th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of PRTG Network Monitor is 3.3%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
PRTG Network Monitor	3.3%
ITRS Geneos	0.6%
Other	96.1%

Network Monitoring Software

Featured Reviews

Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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madhan kumar hs

software engineer at Capgemini

Alerting precision has reduced incident response times and improved department-level network visibility

The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"I always appreciate Geneos's stability and ease of use."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

More ITRS Geneos pros

"PRTG Network Monitor helped us detect the failing RAID controller before it completely collapsed, allowing us to avoid potential data loss."

"The most valuable feature is the dashboard interface. It's very clean, it's very simple to use."

"It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."

"The initial setup is pretty easy."

"The solution provides us response times to issues."

"We have asked questions of their technical support and they have a very good response time."

"The product is simple and easy to implement."

"I like the mobility of the PRTG Network Monitor and ITOps Dashboard."

More PRTG Network Monitor pros

Cons

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"The ITA, the post-incident analytics, could be improved."

More ITRS Geneos cons

"PRTG Network Monitor should improve the NetFlow dashboard, there is no flexibility, and the NetFlow is not meeting the business needs. Additionally, they are missing part of the configuration management."

"PRTG Network Monitor could improve the price."

"Can be slow in the way it polls the different engines."

"PRTG Network Monitor can improve the reports. In the reports, you have to give an alert for that SMS and email, the emergency calls and downtimes have to be reported accordingly. You have to enable email services or an SMS gateway service to receive more alerts at the proper time."

"The technical support could respond a little bit quicker."

"Performance-wise, PRTG Network Monitor still needs improvement because a large number of SNMPv3 queries reduces tool performance."

"In the next release, PRTG Network Monitor should add a backup solution."

"PRTG's application monitoring sensor is not strong."

More PRTG Network Monitor cons

Pricing and Cost Advice

"You will get the best price if you get a single global deal."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The pricing seems reasonable. We're happy enough with it."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

More ITRS Geneos pricing and cost advice

"It's a cost-efficient tool."

"We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."

"Pricing for PRTG Network Monitor is a nine out of ten. It meets my company's budget and monitoring requirements. My company is on a perpetual license."

"One thing I like is that when you buy sensors, it's a perpetual license, so once you buy 2,000 sensors, you've got 2,000 sensors; it's not a recurring cost."

"We have an unlimited license for this solution."

"We bought a license for 4000 sensors."

"We pay for a perpetual license and we have a support fee."

"PRTG Network Monitor's price is a little high."

More PRTG Network Monitor pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

70%

Computer Software Company

Construction Company

Outsourcing Company

Computer Software Company

10%

Financial Services Firm

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	59
Midsize Enterprise	19
Large Enterprise	47

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

See all answers

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...

See all answers

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Prometheus-AI Platform vs ITRS Geneos

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Splunk Enterprise Security vs ITRS Geneos

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Compared 6% of the time

Centreon vs PRTG Network Monitor

Compared 5% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 4% of the time

Checkmk vs PRTG Network Monitor

Compared 4% of the time

Nagios XI vs PRTG Network Monitor

Compared 3% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

January 2026

Download ITRS Geneos product report

Buyer's Guide

PRTG Network Monitor

January 2026

Download PRTG Network Monitor product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

ITRS Geneos vs. PRTG Network Monitor

December 2025

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