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ITRS Geneos vs PRTG Network Monitor comparison

ITRS and Paessler GmbH are both solutions in the Network Monitoring Software category. ITRS is ranked #67 with an average rating of 5.0, while Paessler GmbH is ranked #5 with an average rating of 7.9. ITRS holds a 0.5% mindshare in NMS, compared to Paessler GmbH’s 4.1% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 92% of Paessler GmbH users who would recommend it.
ITRS Geneos
Read 57 ITRS Geneos reviews
  • 3,901 Views
  • 1,053 Comparison Views
96% willing to recommend
PRTG Network Monitor
Read 107 PRTG Network Monitor reviews
  • 7,889 Views
  • 5,365 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 21, 2025

PRTG Network Monitor and ITRS Geneos both focus on network monitoring but cater to different business sizes and complexities. PRTG, known for affordability, is often favored by smaller businesses, while ITRS Geneos is more suitable for large-scale, complex environments due to its advanced features, despite higher costs.

Features: PRTG Network Monitor is easy to set up and cost-effective, with intuitive design and comprehensive monitoring, including tracking bandwidth and network devices. ITRS Geneos provides extensive real-time monitoring and custom script capabilities, ideal for complex settings like financial platforms.

Room for Improvement: PRTG users desire enhanced dashboards, more customizable reports, and improved cloud-native features, as well as a better licensing model. ITRS Geneos could improve with enhanced documentation, historical reporting, flexible dashboard designs, and better mobile integration.

Ease of Deployment and Customer Service: PRTG Network Monitor offers straightforward deployment in both cloud and on-premises environments, although some users find the support response time insufficient. ITRS Geneos is praised for its responsive customer service but could benefit from easier deployment and enhanced user community engagement.

Pricing and ROI: PRTG is recognized for its affordability, especially advantageous for smaller environments, and offers a free version with limited sensors. It provides return on investment through time saved and problem prevention. ITRS Geneos, while expensive, justifies its cost with advanced features and configuration options, providing significant value in preventing critical issues, yet may not be cost-effective for smaller applications.

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To learn more, read our detailed ITRS Geneos vs. PRTG Network Monitor Report (Updated: September 2025).
Buyer's Guide
ITRS Geneos vs. PRTG Network Monitor
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
67th
Ranking in IT Infrastructure Monitoring
46th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Cloud Monitoring Software (10th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of PRTG Network Monitor is 4.1%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
PRTG Network Monitor4.1%
ITRS Geneos0.5%
Other95.4%
Network Monitoring Software
 

Featured Reviews

Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
Read full review
Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
More ITRS Geneos pros
"Accessibility, ease of use (Web GUI, MobileApps). In general, compared with other software"
"From a network point of view, we can see the state of the network, as well as bandwidth usage and downtime."
"The installation is not that complex."
"The most valuable features of PRTG Network Monitor are user-friendly, and the graphical interface is good for all the network devices that are mapped in this organization. It's very easy to find reports for any devices that we are looking for."
"I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server."
"There is a simplicity to setting up the extra sensors. It's really easy for us to build infrastructure and start monitoring very quickly."
"The most valuable feature of PRTG Network Monitor is the different monitoring probes available."
"PRTG Network Monitor helped us detect the failing RAID controller before it completely collapsed, allowing us to avoid potential data loss."
More PRTG Network Monitor pros
 

Cons

"The ITA, the post-incident analytics, could be improved."
"Data visualization – real time and historical – is a weakness."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"Mobile phone integration is probably not as rich as it could be."
More ITRS Geneos cons
"They should work on syncing the solution with Gmail."
"Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of."
"I know we're going to move to Docker applications and I understand that PRTG does some monitoring regarding this. I do not know if it is complete. If it's not yet complete, it's something they should consider improving."
"Mostly, this software has sensors for devices to monitor specs and you can build or develop or modify various sensors, according to your company's needs. But you may need to do that with coding or plugins or with the support of Paessler AG, the manufacturer."
"The icons on PRTG's network diagram are hard to find. For example, finding the icons for firewalls and servers is difficult, so we're struggling to create the network topology."
"In the next release, PRTG Network Monitor should add a backup solution."
"The inventory of the device should be improved."
"I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great."
More PRTG Network Monitor cons
 

Pricing and Cost Advice

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Pricing and licensing is based on the requirements."
More ITRS Geneos pricing and cost advice
"The pricing is okay and it is cheaper than some competing products."
"Cost was a factor when selecting this solution, but it just did everything we wanted it to do."
"The price is actually on the cheaper side. If you're going with the unlimited license code, it's very cheap compared to competitors unless you're going for something free, like Zabbix. But you get what you pay for, and it doesn't have the full suite of products or tools like SolarWinds or a ScienceLogic."
"PRTG is now available as PRTG Enterprise Monitor, and the price varies depending on the total number of sensors the customer buys"
"The pricing is very low compared to other solutions."
"I would like better pricing models for smaller businesses. The free version is fantastic, but it's too restrictive. If they could just get up to 200 sensors for a reasonable fee for on-premise, I would give PRTG my credit card right now."
"All monitoring system is close to the same pricing scheme."
"PRTG Network Monitor is not that expensive, so I like it cost-wise. There's no additional cost apart from the standard licensing fees. On a scale of one to five, with one being the cheapest and five being the most expensive, I would rate the cost of PRTG Network Monitor a two."
More PRTG Network Monitor pricing and cost advice
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
Read full review
 

Top Industries

By visitors reading reviews
Financial Services Firm
73%
Computer Software Company
6%
University
5%
Construction Company
2%
Computer Software Company
12%
Government
9%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise18
Large Enterprise40
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
See all answers
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
See all answers
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
See all answers
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
See all answers
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
See all answers
What is your experience regarding pricing and costs for PRTG Network Monitor?
PRTG Network Monitor remains affordable until now.
See all answers
 

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Product Reports

Buyer's Guide
ITRS Geneos
September 2025
ITRS Geneos reportDownload ITRS Geneos product report
Buyer's Guide
PRTG Network Monitor
September 2025
PRTG Network Monitor reportDownload PRTG Network Monitor product report
 

Also Known As

Geneos
No data available
 

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH
 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Buyer's Guide
ITRS Geneos vs. PRTG Network Monitor
September 2025
Free Report: ITRS Geneos vs. PRTG Network Monitor
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