ITRS Geneos vs PRTG Network Monitor comparison

ITRS and Paessler GmbH are both solutions in the Network Monitoring Software category. ITRS is ranked #69 with an average rating of 5.0, while Paessler GmbH is ranked #5 with an average rating of 7.7. ITRS holds a 0.6% mindshare in NMS, compared to Paessler GmbH’s 4.2% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 91% of Paessler GmbH users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,056 Views
1,136 Comparison Views

96% willing to recommend

PRTG Network Monitor

Read 103 PRTG Network Monitor reviews

8,261 Views
5,700 Comparison Views

91% willing to recommend

ITRS Geneos

PRTG Network Monitor

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jun 15, 2025

PRTG Network Monitor and ITRS Geneos are competitors in the network monitoring solutions market. Based on their cost-effectiveness and robust feature set, PRTG Network Monitor appears more advantageous for small to mid-sized businesses focused on budget-friendly monitoring. In contrast, ITRS Geneos is suited for larger enterprises requiring advanced capabilities and is often considered more expensive.

Features:PRTG Network Monitor is praised for its rapid deployment, scale flexibility, and intuitive interface. It offers extensive sensor options for detailed network monitoring and provides a customizable dashboard. ITRS Geneos is valued for its real-time monitoring capabilities, customizable plug-ins, and ability to integrate custom scripts for tailored monitoring solutions. It offers a flexible, comprehensive insight into complex environments.

Room for Improvement:PRTG could improve in accommodating larger environments more cost-effectively and reducing complexities in scaling. It may need to enhance its subscription models to be more economically viable for larger use cases. Geneos, while powerful, can benefit from simplifying its deployment and configuration process, offering better cost management for high-demand scenarios, and optimizing its real-time data delivery to be less resource-intensive.

Ease of Deployment and Customer Service:PRTG Network Monitor provides a user-friendly installation and quick setup, with good customer support for troubleshooting and guidance. It is known for its straightforward licensing and vendor responsiveness. Geneos offers a highly customizable setup process, which might require more expert handling. Its customer service is robust, often aiding in complex configurations.

Pricing and ROI:PRTG Network Monitor is seen as a cost-effective solution, appreciated for its straightforward, transparent pricing structure and significant ROI due to reduced downtime and proactive monitoring. However, costs may escalate as usage scales. ITRS Geneos tends to be more expensive but offers flexible pricing tailored to customer needs, delivering substantial value in regulatory-compliant industries. Despite higher initial costs, its incident management capabilities are highly regarded in high-stakes environments.

To learn more, read our detailed ITRS Geneos vs. PRTG Network Monitor Report (Updated: August 2025).

Buyer's Guide

ITRS Geneos vs. PRTG Network Monitor

August 2025

Download the complete report

Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

69th

Ranking in IT Infrastructure Monitoring

49th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th)

PRTG Network Monitor

Ranking in Network Monitoring Software

5th

Ranking in IT Infrastructure Monitoring

6th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

103

Ranking in other categories

Cloud Monitoring Software (11th)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of PRTG Network Monitor is 4.2%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Noman-Saleem

Network Support Officer at Habib Metropolitan Bank Ltd

Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting

We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"Custom script toolkits"

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

More ITRS Geneos pros

"It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."

"Speed of deployment is one of the most valuable features."

"The most valuable features of PRTG Network Monitor are the threshold notification when certain traffic increases and goes beyond the defined threshold. The up and down status email notifications and other notifications are useful. Additionally, it is user-friendly, and customizable, and there are many features available."

"The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business."

"The real-time monitoring feature in PRTG is invaluable to me"

"Network Discovery is a feature that our customers like a lot."

"The most valuable features of PRTG Network Monitor are bandwidth utilization, user-friendliness, all past report simple retrievals, and timeout features. Additionally, if the solution does go down it is simple to bring it back."

"The most valuable feature of PRTG Network Monitor is real-time monitoring."

More PRTG Network Monitor pros

Cons

"It needs to be easier to configure, especially with the JMX plugins."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"The ITA, the post-incident analytics, could be improved."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

More ITRS Geneos cons

"More training videos for installing and configuring this software would have been nice, especially when working with a lot of devices."

"The Desktop app is good but it can be really sluggish at times, especially when you're editing different elements."

"I would like to see network mapping."

"We run it in a cluster, so we have two that run together. The cluster behind it is sketchy at times."

"They could improve the process of updating the license."

"Needs ability to monitor standard notification time (notify after X time)."

"In the next release, PRTG Network Monitor should add a backup solution."

"The solution has to evolve as an end-to-end monitoring solution. It has to do better at understanding the application at the deepest level."

More PRTG Network Monitor cons

Pricing and Cost Advice

"You will get the best price if you get a single global deal."

"I can say it's not that cheap because the licensing is a little bit costly"

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

More ITRS Geneos pricing and cost advice

"The pricing is okay and it is cheaper than some competing products."

"Our licensing costs are 10,000 euros over three years."

"All monitoring system is close to the same pricing scheme."

"We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."

"I rate the licensing for PRTG Network Monitor an eight out of ten."

"PRTG is now available as PRTG Enterprise Monitor, and the price varies depending on the total number of sensors the customer buys"

"The price is pretty comparable."

"The pricing is reasonable for the features provided."

More PRTG Network Monitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

865,384 professionals have used our research since 2012.

Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Computer Software Company

12%

Government

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

See all answers

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The pricing is in the middle. It's not too high, nor too low, but it's reasonable.

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 20% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 14% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

More ITRS Geneos Competitors

Zabbix vs PRTG Network Monitor

Compared 8% of the time

PRTG Enterprise Monitor vs PRTG Network Monitor

Compared 6% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 5% of the time

Centreon vs PRTG Network Monitor

Compared 5% of the time

LibreNMS vs PRTG Network Monitor

Compared 5% of the time

More PRTG Network Monitor Competitors

Product Reports

Buyer's Guide

ITRS Geneos

August 2025

Download ITRS Geneos product report

Buyer's Guide

PRTG Network Monitor

August 2025

Download PRTG Network Monitor product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

ITRS Geneos vs. PRTG Network Monitor

August 2025

Free Report: ITRS Geneos vs. PRTG Network Monitor

Find out what your peers are saying about ITRS Geneos vs. PRTG Network Monitor and other solutions. Updated: August 2025.

DOWNLOAD NOW

865,384 professionals have used our research since 2012.

See our ITRS Geneos vs. PRTG Network Monitor report.

See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.