

Google Workspace and KerioConnect compete in the realm of digital workspace and email solutions. Google Workspace seems to have the upper hand due to its comprehensive collaboration tools and cloud capabilities.
Features: Google Workspace is known for its scalability, affordability, and seamless platform integration. It offers tools like Gmail, Drive, and Meet, enhancing collaboration and productivity. Its user-friendly interface and document sharing capabilities are complemented by strong security features. KerioConnect is valued for its robust security and privacy, offering flexibility and ease of use in on-premises settings, though it presents fewer collaboration features than Google Workspace.
Room for Improvement: Google Workspace users experience performance issues, desire better Outlook integration, and face challenges with Google Chat and Google Sheets. Its Google Drive interface complexity and lack of some Microsoft Office functionalities are noted concerns. KerioConnect users seek stronger integration with platforms like CRM systems, better documentation for user experience, and expanded feature sets.
Ease of Deployment and Customer Service: Google Workspace is prevalent in public and hybrid cloud environments, praised for its flexibility, with minimal deployment technical support needed. Some users, however, find its technical support not easily accessible. KerioConnect, typically on-premises, has straightforward deployment processes with good tech support, yet fewer cloud service integration options compared to Google Workspace.
Pricing and ROI: Google Workspace offers competitive pricing tiers, making it suitable for various business sizes, though some consider it expensive with per-user licensing. It provides good ROI by enhancing productivity and collaboration. KerioConnect's pricing is more straightforward and generally perceived as less expensive, though some find the cost high for annual subscriptions without the collaborative advantages Google Workspace offers.
| Product | Market Share (%) |
|---|---|
| Google Workspace | 16.0% |
| KerioConnect | 4.1% |
| Other | 79.9% |
| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 14 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 2 |
Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.
As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.
Kerio Connect, a messaging and collaboration solution, meets the needs of small and mid-sized businesses while offering a robust feature lineup. Business users enjoy support for their favorite email client and easy web-based access. Kerio Connect is highly stable—so you can focus on business rather than unexpected downtime and recovery.
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