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Grafana vs JenniferSoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
No ranking in other categories
JenniferSoft
Ranking in Application Performance Monitoring (APM) and Observability
72nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 6.0%, down from 6.2% compared to the previous year. The mindshare of JenniferSoft is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.
ML
Easy to deploy, stable, and scalable
I use JenniferSoft to monitor the performance and transaction traces of our applications The most valuable feature of the solution is the ability to divide the authorization of users because a lot of the people in our organization have different authorizations. The dashboard is a valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Grafana is a very scalable product. It's a really good product."
"The most valuable aspect is customization. There are many customizations possible, so I like that."
"The most important feature of Grafana is its alarm formatting capability."
"This solution provides valuable insights into the health of our infrastructure in real time."
"The comparison feature is very good."
"The solution has good features."
"The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly."
"The most valuable feature of Grafana is the ease to build dashboards from observability construction. Additionally, the page services and integration are good."
"The dashboard is a valuable feature."
 

Cons

"Setting up alerts via Grafana is a bit complicated, and alerting needs to improve."
"​The security needs to be improved, such as the capacity to add permissions on dashboards.​"
"Regarding joining between queries, merging between two queries that give the same information could be simple, and there are some ways to do that, but if there was something even easier, it would be great."
"They should improve the functioning of its editing tool."
"It's difficult to see the trends on the graph when the range is too long."
"The service dashboard is very hard and needs improvement."
"More dashboard is required, out-of-the-box, for OpenNMS."
"Lacks event management which affects our DevOps people."
"The solution is pricy and has room for improvement."
 

Pricing and Cost Advice

"I give the price an eight out of ten."
"Since Grafana is an open-source solution, it is free of cost."
"We are using the open-source license."
"We use the open-source version of Grafana."
"I use the open source model so it is free."
"My company uses the open-source version of Grafana, so it's free."
"I am using an open-source version"
"You need to purchase the solution's license for its commercial use."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
9%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it. That is pretty much great for us.
What needs improvement with Grafana?
The whole AI capability would be useful for Grafana in the future, and while I don't think we're mature yet, I would want to see improvements, especially in the tracing part, where following differ...
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Comparisons

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Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
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