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Gusto vs Lattice Performance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Talent Management
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
Benefits Administration (10th)
Lattice Performance
Ranking in Talent Management
19th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Talent Management category, the mindshare of Gusto is 0.9%, up from 0.4% compared to the previous year. The mindshare of Lattice Performance is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Market Share Distribution
ProductMarket Share (%)
Gusto0.9%
Lattice Performance0.8%
Other98.3%
Talent Management
 

Featured Reviews

PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
reviewer2625738 - PeerSpot reviewer
Strategy Consultant at a non-profit with 201-500 employees
Informal performance reviews and feedback collected effortlessly
What I like is that it's fairly easy to get informal performance reviews. I can use it to have a written data point that is not as formal as my annual or semiannual performance review, however, I can still give feedback and collect data points, and then have them all compiled in the workplace.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciated the templates that they offered for new hires and onboarding."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"Gusto is a really good payroll solution for small businesses."
"What I like is that it's fairly easy to get informal performance reviews."
"It is very stable."
 

Cons

"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"Maybe it could develop a module based on the staffing of resources or something. On the other hand, it's very basic."
"I am not really sure what improvements can be made."
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Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
What needs improvement with Lattice Performance?
I am not really sure what improvements can be made.
What is your primary use case for Lattice Performance?
I mostly use it for submitting performance evaluations and potentially informing my manager about my tasks for the week, as well as having a look at the organizational chart of my company. I might ...
What advice do you have for others considering Lattice Performance?
Actually, I think it's pretty basic. I don't like anything in particular. Maybe it could develop a module based on the staffing of resources or something. I would say it is fit for what it does. On...
 

Comparisons

 

Also Known As

ZenPayroll
No data available
 

Overview

 

Sample Customers

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