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Gusto vs Workday HCM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 21, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Benefits Administration
9th
Ranking in Talent Management
12th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Workday HCM
Ranking in Benefits Administration
1st
Ranking in Talent Management
2nd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
Cloud HCM (1st), Talent Acquisition (1st)
 

Mindshare comparison

As of September 2026, in the Benefits Administration category, the mindshare of Gusto is 1.7%, up from 1.1% compared to the previous year. The mindshare of Workday HCM is 9.1%, down from 18.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
Workday HCM9.1%
Gusto1.7%
Other89.2%
Benefits Administration
 

Featured Reviews

PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
Amit_Rai - PeerSpot reviewer
Senior Software Engineer at a consultancy with 1,001-5,000 employees
Automation has transformed hire to retire processes and delivers powerful HR analytics
In Workday Human Capital Management, I feel that the security part needs to be improved. Workday gives complete control to the implementers regarding security and who is going to see what data. There are sometimes loopholes that are not identified unless fully tested. If Workday had a security alert system, even a small alert would help the security architect secure all information better, especially sensitive data such as payroll. Additionally, customization is another area of improvement, as Workday provides a default blue and yellow theme, which may not align with a company's branding. If Workday provided the option to customize themes based on a company's preferences, it would enhance the user experience.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think the most value I have gotten from Gusto has been the interface, as it's very simple to use and it's very easy to understand."
"Gusto is a really good payroll solution for small businesses."
"I appreciated the templates that they offered for new hires and onboarding."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"We used QuickBooks before Gusto; we switched because Gusto is much easier, and it also is used for payroll as an HR IT solution with multiple uses."
"It is more efficient than any methods/processes I have used in other companies."
"Workday's best features are planning and finance."
"It is quite user-friendly."
"I'm happy with the features Workday offers. But in particular, Core HCM is the best."
"I would recommend the solution to others, owing to its stability."
"The solution has allowed leaders to self-serve, and we have fewer systems, less manual data entry, and less processing."
"We use Workday for all our employee-related information. It is a central hub where we can access pay slips, tax-related information, tax automation, and tax rules. Additionally, it manages employee hiring processes and other HR functions. It's a one-stop solution where employees can find everything about their profile, work experience, and associated technologies."
"We like the fact that this solution is very user-friendly, with a straightforward user interface."
 

Cons

"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work."
"The integration is not so good."
"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"The product must include payroll features."
"My only suggestion might be to include a brief description of any new fields we introduce, making it easier for people to use them. Perhaps this is something they can consider implementing."
"The navigation of Workday is good but could be better."
"I would be happy if it was faster. Currently, when I try to navigate within the solution itself, it is a bit slow in terms of the page load time. When I click on something, it usually takes time to load. When you click on different icons or areas on the website, it is slow. Even when you navigate between different models, it is a bit slow. I would like to see a bit faster performance and a better user experience."
"The ability to drive more analytics on a customizable level would be helpful."
"It has missing functionalities. Specific countries, like Germany, didn't have the option to do payroll. Now we need to look for another product for HR."
"In a future release we could like to have access to asset, supply and treasury management functionalities."
"There is a lot of complexity in the configuration of this solution."
 

Pricing and Cost Advice

Information not available
"With a bigger budget, I would recommend SAP."
"By and large, Workday is expensive. It is based on the headcount. I'd probably rate it a three or four out of five in terms of pricing. It'd be like buying a Mercedes or a high-end car. It's expensive, but there's a specific value that you're getting with additional features and things of that nature. Using that metaphor, Workday probably tends to be more of a luxury. There are others like ADP that can do your payroll, your time off, and other things, but they don't do it as well."
"It's very, very expensive."
"Its price is pretty high. It is more expensive than what is offered by other competitors in the market."
"The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies."
"It is on a yearly basis."
"I rate the product’s pricing a ten out of ten."
"I would rate the solution’s pricing a six out of ten."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Construction Company
12%
Outsourcing Company
10%
Media Company
9%
Manufacturing Company
9%
Outsourcing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise50
 

Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
What is your experience regarding pricing and costs for Workday?
If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add more features to your subscription, Workday becomes expensive. The solution is fl...
 

Comparisons

 

Also Known As

ZenPayroll
Workday Human Capital Management
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about Gusto vs. Workday HCM and other solutions. Updated: September 2026.
913,076 professionals have used our research since 2012.