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Gusto vs Oracle HCM Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Benefits Administration
9th
Ranking in Talent Management
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
4th
Ranking in Talent Management
3rd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Cloud HCM (4th), HR Analytics Software (1st), Talent Acquisition (3rd)
 

Mindshare comparison

As of August 2026, in the Benefits Administration category, the mindshare of Gusto is 1.8%, up from 1.0% compared to the previous year. The mindshare of Oracle HCM Cloud is 3.8%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
Oracle HCM Cloud3.8%
Gusto1.8%
Other94.4%
Benefits Administration
 

Featured Reviews

PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
AanilaNanda - PeerSpot reviewer
Human Resources Intern at a government with 10,001+ employees
Provides unified access to multiple HR functions and reduces navigation effort
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We used QuickBooks before Gusto; we switched because Gusto is much easier, and it also is used for payroll as an HR IT solution with multiple uses."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"I think the most value I have gotten from Gusto has been the interface, as it's very simple to use and it's very easy to understand."
"I appreciated the templates that they offered for new hires and onboarding."
"Gusto is a really good payroll solution for small businesses."
"I work in Saudi Arabia, the localization is most valuable as this solution has localized the payroll and they are providing the same service to HR with the core HRMS system without budgets procuring separately."
"The most valuable features of Oracle HCM Cloud are the easy ability to customize the solution and applications. Additionally, the solution updates the solution"
"The most valuable feature of Oracle HCM Cloud is the dashboards, customization, and configuration."
"The core part and the talent management part are most valuable."
"Oracle HCM Cloud is a stable solution."
"What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud. What I also found valuable in the product is that since it's on cloud, you can work with it from any place."
"In my opinion, one of the most useful features in Oracle HCM Cloud is that we currently have so many things on the same screen—we don't need to click so many times to get the answers; on the same screen, we get a lot of information, which is really helpful."
"The solution has good integration with other applications."
 

Cons

"Their enrollment e-signature, enrollment forms, and other documents need a lot of work."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"The integration is not so good."
"The product is comparably complex to install and deploy properly."
"The solution could improve by having better integration between on-premise and the cloud. It can be difficult and time-consuming to migrate our applications and interfaces."
"Based on my experience with the support, I would rate the technical support as really not up to the mark."
"In the next release, I would like to see a new recruitments module. I would like to see the preboarding so that it sends out integrations through personal email. That would be very useful."
"It could be more user-friendly."
"In some geographies, you might not find specific localizations. For example, here in Turkey, we can use all Oracle Cloud modules except for payroll. The Oracle payroll module isn't localized for the Turkish system. So, we need to integrate a separate, localized payroll solution with Oracle HCM."
"I rate this solution a three out of ten."
"One of the challenges that we've discovered is that for some things like report modifications, whenever Oracle provides a new release, they will overlay certain customizations that you have, and then it becomes a real hassle to re-customize for our needs."
 

Pricing and Cost Advice

Information not available
"I don't know how much it costs, but I know that everything is included. We don't pay anything extra apart from the licensing fee."
"The solution is expensive."
"Though I cannot comment on the solution's cost, a fixed cost is involved based on my understanding. The cost multiplies based on the number of users."
"According to the Turkish market, the pricing is a little bit expensive."
"On an annual basis, we pay about $25,000 for our company. This includes the VAT, support, upgrades and everything else."
"Licensing fees are on a yearly basis."
"The solution is quite expensive for small and medium-sized companies."
"The cost of Oracle HCM Cloud is high, it could be reduced. There is an annual subscription and it is user-based."
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Top Industries

By visitors reading reviews
Construction Company
13%
Outsourcing Company
11%
Media Company
9%
Transportation Company
8%
Financial Services Firm
9%
Construction Company
8%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What is your experience regarding pricing and costs for Oracle HCM Cloud?
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.
What needs improvement with Oracle HCM Cloud?
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent man...
 

Comparisons

 

Also Known As

ZenPayroll
Oracle Human Capital Management Cloud
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about Gusto vs. Oracle HCM Cloud and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.