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Gusto vs Oracle HCM Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Benefits Administration
10th
Ranking in Talent Management
12th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
4th
Ranking in Talent Management
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Cloud HCM (4th), HR Analytics Software (1st), Talent Acquisition (3rd)
 

Mindshare comparison

As of May 2026, in the Benefits Administration category, the mindshare of Gusto is 1.8%, up from 0.8% compared to the previous year. The mindshare of Oracle HCM Cloud is 4.5%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
Oracle HCM Cloud4.5%
Gusto1.8%
Other93.7%
Benefits Administration
 

Featured Reviews

PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
AanilaNanda - PeerSpot reviewer
Human Resources Intern at a government with 10,001+ employees
Provides unified access to multiple HR functions and reduces navigation effort
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think the most value I have gotten from Gusto has been the interface, as it's very simple to use and it's very easy to understand."
"Gusto is a really good payroll solution for small businesses."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"I appreciated the templates that they offered for new hires and onboarding."
"We used QuickBooks before Gusto; we switched because Gusto is much easier, and it also is used for payroll as an HR IT solution with multiple uses."
"The valuable features of Oracle HCM Cloud are the frequent updates, if there are any discrepancies, we consult with our record directly and they come up with the solution for the betterment of the cloud."
"Their technical support is okay; I don't have any problems with the Oracle support part, and they are of great help."
"The most valuable feature of Oracle HCM Cloud is the dashboards, customization, and configuration."
"As Oracle HCM Cloud is quite a robust solution, I like it versus other solutions."
"It allows us to consolidate all of our HR functions onto one platform."
"Offers a good balanced scorecard capability."
"Oracle HCM Cloud is essential for security needs and especially for payroll. The payroll feature is very good."
"This is a perfect product that I recommend to any company that is trying to implement a solution for better management of HR and human capital management."
 

Cons

"The integration is not so good."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work."
"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"The native mobile application TAP is in great need of improvement."
"I think they should have a larger data center in China, which would significantly increase the access speed from my current workspace."
"The mobile capabilities need to be improved."
"The solution has much room for improvement in all the modules and we are not wholly satisfied with it."
"The features available in EBS should be available on the cloud as well. When these features are not available on the cloud, it's hard to convince customers to migrate."
"The implementation was complex. We needed a third-party Oracle partner to help us to set up the solution."
"From the feedback that I get, the functional side of the payroll could be improved."
"I would focus on making high volume recruitment more bulky."
 

Pricing and Cost Advice

Information not available
"According to the Turkish market, the pricing is a little bit expensive."
"It is definitely super expensive. Oracle is very, very expensive for what they offer."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"The cost of Oracle HCM Cloud is high, it could be reduced. There is an annual subscription and it is user-based."
"The solution is quite expensive for small and medium-sized companies."
"There is a subscription to use this solution, and there can be additional fees."
"The is a license needed to use the solution. The license can be paid in different increments, such as quarterly."
"The product could be more affordable."
report
Use our free recommendation engine to learn which Benefits Administration solutions are best for your needs.
893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
8%
Comms Service Provider
8%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.
 

Comparisons

 

Also Known As

ZenPayroll
Oracle Human Capital Management Cloud
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about Gusto vs. Oracle HCM Cloud and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.