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Gusto vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Benefits Administration
9th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
Talent Management (13th)
Oracle E-Business Suite
Ranking in Benefits Administration
2nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
157
Ranking in other categories
Field Service Management (1st), ERP (3rd), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (2nd)
 

Mindshare comparison

As of August 2026, in the Benefits Administration category, the mindshare of Gusto is 1.8%, up from 1.0% compared to the previous year. The mindshare of Oracle E-Business Suite is 2.5%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
Oracle E-Business Suite2.5%
Gusto1.8%
Other95.7%
Benefits Administration
 

Featured Reviews

PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think the most value I have gotten from Gusto has been the interface, as it's very simple to use and it's very easy to understand."
"We used QuickBooks before Gusto; we switched because Gusto is much easier, and it also is used for payroll as an HR IT solution with multiple uses."
"I appreciated the templates that they offered for new hires and onboarding."
"Gusto is a really good payroll solution for small businesses."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"It's an end-to-end ERP solution. From a work order to financial reporting, everything is captured within one system."
"We have saved millions of dollars in inventory."
"As we have been using this for the past nine years we have had the opportunity to explore the product. Really everything has worked well and all the modules are very good."
"Online patching, which lets administrators apply patches on the fly and with minimum downtime to make it active."
"The system is reliable and the backbone of financial and other core systems in many organizations worldwide."
"It provides a well-centered database that is feature rich."
"When I put these aside, EBS saves time and increases the efficiency for the customers."
"The system is very stable."
 

Cons

"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"The integration is not so good."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"The initial setup is complex."
"There have been many times where I have had performance problems if there are high volume loads."
"They should include database functionality."
"As the pricing for Oracle E-Business Suite is too high and maintaining it is too costly, instead of users patching in a timely manner, they complain about the price, and only do the patching whenever there's an issue."
"For smaller ERP solutions, Oracle EBS is a complex solution which has complex requirements."
"We have project contracts for government customers, and that has been a little bit tougher to implement, because I don't think Oracle has a lot of clients on that."
"It would be nice to have more web services. For example, it would be easier to integrate our applications with EBS."
"The level of technical support depends on who you get. Sometimes they'll lag along and we have to keep prodding them and babysit the ticket."
 

Pricing and Cost Advice

Information not available
"This is a highly-priced application and would not be affordable for small or medium business domains."
"Oracle's pricing is lower than that of its competitors."
"At the time of purchasing the license the price was reasonable."
"The pricing of the solution is at about $700-$750 per year."
"Oracle has different licensing models available. For example, concurrent user license metric and power unit licensing metric. It is different from product to product, but for the application itself, the license is by the number of users."
"Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance."
"Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high."
"The solution is quite expensive."
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908,800 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Outsourcing Company
11%
Media Company
9%
Transportation Company
8%
Construction Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise34
Large Enterprise114
 

Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
What is your experience regarding pricing and costs for Oracle E-Business Suite?
The pricing for Oracle E-Business Suite is varying high, depending on the country. For small businesses or those generating low revenue, it is often expensive. However, for governments or multinati...
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite has already provided many solutions and continues to do so for implementers and consultancy firms. They offer many benefits through easy steps, support forums, and communiti...
What is your primary use case for Oracle E-Business Suite?
I am working on an ERP solution that Oracle provides, which is Oracle E-Business Suite. Oracle E-Business Suite contains many modules that cover tax, finance, HR, projects, and many solutions they ...
 

Comparisons

 

Also Known As

ZenPayroll
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Gusto vs. Oracle E-Business Suite and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.