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Gusto vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Benefits Administration
10th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
Talent Management (13th)
Oracle E-Business Suite
Ranking in Benefits Administration
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
157
Ranking in other categories
Field Service Management (1st), ERP (3rd), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (2nd)
 

Mindshare comparison

As of June 2026, in the Benefits Administration category, the mindshare of Gusto is 1.8%, up from 0.9% compared to the previous year. The mindshare of Oracle E-Business Suite is 2.5%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
Oracle E-Business Suite2.5%
Gusto1.8%
Other95.7%
Benefits Administration
 

Featured Reviews

PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We used QuickBooks before Gusto; we switched because Gusto is much easier, and it also is used for payroll as an HR IT solution with multiple uses."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"I think the most value I have gotten from Gusto has been the interface, as it's very simple to use and it's very easy to understand."
"Gusto is a really good payroll solution for small businesses."
"I appreciated the templates that they offered for new hires and onboarding."
"We can drill down from the sales order line to the invoice and payment at the detailed level."
"The most valuable features are that it's more flexible than other ERPs available on the market, and it is very easy for users to learn and for business processes to be configured."
"Online patching, which lets administrators apply patches on the fly and with minimum downtime to make it active."
"The financial module has excellent features that many find valuable, while the HCM module is also highly regarded."
"The most valuable features of Oracle EBS are its ease of use, integration capabilities, and the General Ledger reporting, including the FSG reporting."
"I would probably say that the biggest benefit for the company is just having all of the information under one umbrella, in one central location."
"Technical support is good, and they offer different types of support."
"The most valuable feature for us is that it gives us the ability to process the requisitions from our end users quickly, which is tied into all of our financials."
 

Cons

"The integration is not so good."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"For smaller ERP solutions, Oracle EBS is a complex solution which has complex requirements."
"It's not really an ordering system; it's not friendly, for that matter."
"The system alerts could be improved."
"Movement to the cloud should be supported. Product support still needs to be improved."
"I would rate the support for Oracle E-Business Suite a four out of five."
"The initial upgrade, as I’ve mentioned, took away some of our valuable reports that were in the original Oracle EBS. That was really annoying."
"The integration features of the tool on on-premises weren't that great, making it an area where improvements are required."
"As the pricing for Oracle E-Business Suite is too high and maintaining it is too costly, instead of users patching in a timely manner, they complain about the price, and only do the patching whenever there's an issue."
 

Pricing and Cost Advice

Information not available
"This is a highly-priced application and would not be affordable for small or medium business domains."
"Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses."
"Oracle E-Business Suite is cheaper than SAP. It is expensive."
"At the time of purchasing the license the price was reasonable."
"I have found the solution overall to be expensive. There are additional fees on top of the standard license."
"We have an annual license to use the Oracle E-Business Suite and we have an enterprise license."
"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."
"Fees for support and licensing should be reduced."
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Top Industries

By visitors reading reviews
No data available
Construction Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise33
Large Enterprise114
 

Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
What is your experience regarding pricing and costs for Oracle E-Business Suite?
The pricing for Oracle E-Business Suite is varying high, depending on the country. For small businesses or those generating low revenue, it is often expensive. However, for governments or multinati...
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite has already provided many solutions and continues to do so for implementers and consultancy firms. They offer many benefits through easy steps, support forums, and communiti...
What is your primary use case for Oracle E-Business Suite?
I am working on an ERP solution that Oracle provides, which is Oracle E-Business Suite. Oracle E-Business Suite contains many modules that cover tax, finance, HR, projects, and many solutions they ...
 

Also Known As

ZenPayroll
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Gusto vs. Oracle E-Business Suite and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.