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Oracle HCM Cloud pros and cons

Vendor: Oracle

3.9 out of 5

75 reviews
93% willing to recommend

Pros & Cons summary

Oracle HCM Cloud is a highly configurable platform that supports thousands of users, offering features like human resources management and talent systems, all while providing mobile support. Despite its robust AI solutions, it needs improvements in recruitment capabilities, integration tools, and data upload processes. Some customizations and localizations are limited without prior licenses, impacting usability. It nevertheless remains a scalable solution for enhancing strategic HR operations.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Oracle HCM Cloud is highly scalable and supports organizations with a large number of users.

The most valuable features include integration, customization options, and frequent updates.

It excels in managing core HR, payroll, and talent management functions.

The system is reliable and stable, with strong technical support from Oracle.

Oracle HCM Cloud's reporting capabilities empower HR users with tools like OTPI for easy report creation.

CONS

There is a need for enhanced integration between Oracle HCM Cloud and access control devices, as well as better configuration flexibility.

The recruitment module needs improvements, particularly in making high-volume recruitment less cumbersome and integrating preboarding effectively.

Payroll functionality could be improved, and local legislation integration needs enhancement to accommodate varying geographic requirements.

Data uploading and backup procedures are complex and could be more user-friendly for non-technical users.

Oracle HCM Cloud's technical support, while generally satisfactory, lacks rapid response times and could be more flexible in addressing user needs.

Oracle HCM Cloud Pros review quotes

Director of Professional Services at a tech services company with 501-1,000 employees

Jul 27, 2015

For me personally, the most valuable is the account management suite, and they're constantly developing it.

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Practice Manager Payroll/T&L at KBACE Technologies

Jul 27, 2015

Its integrated modules allow for more seamless business processes.

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GG

Gustavo Gonzalez

Chief Technology Officer at IT Convergence

Aug 12, 2015

The UI has helped us decrease the cost of training our users to use different aspects of the system, as it is very modern and has aspects that the users are familiar with from other sites, like Amazon or Apple, so the tool is very simple for them.

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Oracle HCM Cloud

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Engagement Manager at a tech services company with 10,001+ employees

May 1, 2016

Compared to earlier, older versions, HCM Cloud has built-in business intelligence and reporting capabilities, and not just transactional, providing actual analytic capabilities that are pretty good, and on the accounts tables side it has built-in document image capturing tools so there is no need to rely on third-party products anymore.

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HRIS Analyst at Fannie Mae

Apr 6, 2016

It allows us to consolidate all of our HR functions onto one platform.

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Consultant at Peg Consulting

May 25, 2016

The best feature of the product is the middleware where it allows you to create a project and all the required and the optional tasks come pre-configured.

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Chairman at Certus Solutions

May 30, 2016

With the product being in the cloud, that means that the users don't have to worry about having servers on premises, they don't have to worry about all the infrastructure, all the upgrades.

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Qa at a tech services company with 10,001+ employees

Nov 28, 2016

They give a good package compared to other companies, which was beneficial for our organization.

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MG

HR IS at McDermott International

Aug 13, 2018

It is a configurable, scalable solution.

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EY

Application Consultant at a computer software company with 11-50 employees

Sep 22, 2019

The solution's scalability potential is very good. We have more than 1,000 users ourselves.

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Oracle HCM Cloud Cons review quotes

Director of Professional Services at a tech services company with 501-1,000 employees

Jul 27, 2015

The mobile capabilities need to be improved.

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Practice Manager Payroll/T&L at KBACE Technologies

Jul 27, 2015

The user interface is not conducive to high volume data entry.

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GG

Gustavo Gonzalez

Chief Technology Officer at IT Convergence

Aug 12, 2015

Integration. We still have Oracle E-Business Suite in other business areas, so integration of HCM Cloud into it would be an improvement.

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Oracle HCM Cloud

Free Report: Oracle HCM Cloud Reviews and More

Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

884,873 professionals have used our research since 2012.

Engagement Manager at a tech services company with 10,001+ employees

May 1, 2016

There are some modules and suits that are more stable than others. But when it comes to supply chain and financial clients, it's still something written with bugs.

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HRIS Analyst at Fannie Mae

Apr 6, 2016

One of the challenges that we've discovered is that for some things like report modifications, whenever Oracle provides a new release, they will overlay certain customizations that you have, and then it becomes a real hassle to re-customize for our needs.

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Consultant at Peg Consulting

May 25, 2016

With HCM Cloud, I have only created two or three SRs, and so far, not bad, but I wouldn't go to phenomenal yet.

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Chairman at Certus Solutions

May 30, 2016

I think I'd like to see Oracle focus on the key components of the system rather than perhaps some of the more fluffy areas that not everyone is going to use.

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Qa at a tech services company with 10,001+ employees

Nov 28, 2016

In regards to the technical support team, sometimes they are busy and sometimes from the company point of view, you need to track someone specific instead of direct support.

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MG

HR IS at McDermott International

Aug 13, 2018

I would focus on making high volume recruitment more bulky.

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EY

Application Consultant at a computer software company with 11-50 employees

Sep 22, 2019

The recruitment aspect is good, but it's new and it still needs some enhancements. In the future, we hope it will be similar to Taleo.

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