

UKG and Oracle HCM Cloud compete in the human capital management category. UKG appears to have the upper hand in integration and payroll functionalities, whereas Oracle HCM Cloud excels in talent management and business intelligence.
Features: UKG offers seamless integration and payroll functionalities, robust time management, and self-service features. Oracle HCM Cloud stands out for its talent management, advanced business intelligence capabilities, and real-time reporting tools.
Room for Improvement: UKG could improve real-time support, ease of use for complex processes like onboarding, and configurability options. Oracle HCM Cloud users suggest enhancements in integration with existing systems, flexibility in customization, and improvements in user experience and navigation.
Ease of Deployment and Customer Service: UKG is available in Private, Hybrid, and Public Cloud deployments, with varying customer service experiences. Oracle HCM Cloud is primarily offered through Public Cloud, with knowledgeability in technical support but inconsistent customer service ratings.
Pricing and ROI: UKG provides competitive pricing with bundled discounts, leading to stable ROI through streamlined processes. Oracle HCM Cloud's pricing requires negotiation, and despite higher initial costs, it is valued as a good long-term investment for its comprehensive features.
It is time-saving in payroll processing.
The ROI is more about easing operations rather than quantifiable metrics.
Oracle provides robust technical support, with regular updates every six months or quarterly.
I have been facing an issue with Journeys, and I had raised a couple of SRs, but unfortunately, there has been no solution until now.
Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times.
One developer and one functional person can efficiently manage the implementation for a large organization.
You can't scale HCM on Fusion Cloud as a standalone service.
UKG is scalable, especially for organizations with shift work activities like healthcare, as it can accommodate different shift timings and overlapping schedules efficiently.
While I have not seen any downtime, the system can be slow at times.
Standardizing the exposure of functionalities within the application as external interfaces could enhance integration capabilities.
One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load.
Instead of uploading documents, a default integration with local government authorities would simplify onboarding.
It is a productive ERP application, but many people in the IT market are not aware of it.
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range.
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
The pricing is not bad, however, it is not affordable for everyone, especially in Africa.
Compared to other ERPs like Oracle SCM Cloud or SAP, UKG's pricing is standard and not as expensive.
The most valuable features of Oracle HCM Cloud are its ease of setup, being ready for consumption, talent management, and workforce management applications.
For Core HR, all the UI has been changed from different, responsive to Redwood.
The integration capabilities of Oracle HCM Cloud are valuable, particularly its support for managing global HR operations, including absence management, talent management, employee recruitment, and performance evaluations.
The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
| Product | Mindshare (%) |
|---|---|
| Oracle HCM Cloud | 4.8% |
| UKG | 5.0% |
| Other | 90.2% |

| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 18 |
| Large Enterprise | 33 |
| Company Size | Count |
|---|---|
| Small Business | 48 |
| Midsize Enterprise | 43 |
| Large Enterprise | 48 |
Oracle HCM Cloud provides comprehensive HR management solutions with features like seamless integration, talent management, real-time reporting, and workforce analytics. Known for its user-friendly design and mobile capabilities, it effectively streamlines HR processes.
Oracle HCM Cloud offers a suite of HR solutions for efficient payroll, recruitment, and employee self-service. With its customizable dashboards and predictive analytics, it enhances productivity and strategic decision-making. Although improvements in payroll and performance stability are needed, the platform's seamless integration, centralized data, and frequent updates make it a reliable service for enterprises. Users value streamlined processes, insightful analytics, and paperless operations for managing employee lifecycle across industries and regions.
What features make Oracle HCM Cloud stand out?Oracle HCM Cloud is implemented across multiple sectors, supporting global HR operations with modules for workforce management and learning management. It facilitates seamless data handling and compensation management, ensuring smooth operations in industries ranging from technology to healthcare. The software enhances employee engagement through goal setting and a paperless approach, reinforced by strong security measures.
UKG offers a comprehensive suite for payroll processing, HR management, and business intelligence, integrating seamlessly with systems like PeopleSoft and Workday. Its cloud-based service enhances workforce management across industries with advanced customization and intuitive use.
UKG's extensive features include payroll processing, business intelligence reporting, and self-service options for employees and managers. The platform is designed for ease of integration, providing a user-friendly experience with extensive onboarding tools and robust data management. While UKG excels in configuration and reporting capabilities, it requires improvements in customer support and benefits administration flexibility. Implementation can be complex, and areas such as real-time support and automated processes need refinement.
What are UKG's most valued features?UKG is leveraged across multiple industries for its robust functionalities in payroll and HR management, supporting recruitment, onboarding, and workforce dynamics. The platform's integration with time management and learning modules supports comprehensive employee management and compliance across global deployments.
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