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ADP Workforce Now vs Oracle HCM Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
7th
Ranking in Talent Management
15th
Ranking in Cloud HCM
11th
Ranking in HR Analytics Software
5th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
4th
Ranking in Talent Management
4th
Ranking in Cloud HCM
4th
Ranking in HR Analytics Software
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Talent Acquisition (3rd)
 

Mindshare comparison

As of June 2026, in the Cloud HCM category, the mindshare of ADP Workforce Now is 2.2%, up from 1.4% compared to the previous year. The mindshare of Oracle HCM Cloud is 4.5%, down from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Oracle HCM Cloud4.5%
ADP Workforce Now2.2%
Other93.3%
Cloud HCM
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
AanilaNanda - PeerSpot reviewer
Human Resources Intern at a government with 10,001+ employees
Provides unified access to multiple HR functions and reduces navigation effort
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"It is a scalable solution."
"I love the integration of HR, payroll, tax filing, benefits, time and attendance, GL, ACA, employee/manager self-service, reporting and analytics."
"The product allows for accurate, consistent payrolls."
"It is hard to go wrong with choosing ADP as a solution for nearly any company."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"It is simple to use and can streamline processes because it does not require further development."
"Oracle HCM Cloud's workforce analytics has helped me in refining my business strategies."
"The valuable features of Oracle HCM Cloud are the frequent updates, if there are any discrepancies, we consult with our record directly and they come up with the solution for the betterment of the cloud."
"In terms of ERP, it's a good product. It's convenient."
"They give a good package compared to other companies, which was beneficial for our organization."
"Oracle HCM Cloud's most valuable feature is that it is user-friendly."
"The solution's scalability potential is very good, and we have more than 1,000 users ourselves."
"The integration capabilities of Oracle HCM Cloud are valuable, particularly its support for managing global HR operations, including absence management, talent management, employee recruitment, and performance evaluations."
 

Cons

"The workflow is a bit weak."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"Its benefits portal could be user-friendly."
"The complexity is the key challenge with a tool like ADP ."
"ADP provides a quarterly Error Notification Report that allows you to check for compliance errors based on payments made to employees that quarter. The report only shows employees by their file #; however, the recent ADP upgrade has an "Archive" feature that makes it impossible to search for employees by file number so currently, there is no way to identify the employees listed on the report without calling ADP."
"Support leaves a lot to be desired."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"Lacks relevancy for the current generation."
"The data uploading part and backup could be better. They are a bit complex. Oracle is continuously changing it from one functionality to another. It's a bit unstable right now, and it's basically on the backend data upload part. If I have to upload, for example, data for 100 employees, it's a bit of a challenge for an end-user. It can be difficult if you're not a technical person and an end-user like me. I administer the platform, and if I get a request to upload and I'm not a technical person, then I'm just lost. I have to do some research and then complete the task. But it's evolving, and I hope it's more user-friendly in the future. In the next release, I would like a more stable mobile application. The current version isn't very stable. It takes time to open, and although they have come up with new UI pages, a few open areas need to be addressed. I would also like to see more robust and user-friendly data uploading techniques that would be helpful for end users like us. We don't have a technical background, and we just want to upload the data for our day-to-day operations."
"With HCM Cloud, I have only created two or three SRs, and so far, not bad, but I wouldn't go to phenomenal yet."
"Customer service is bad, four out of 10. Very slow to respond to issues, requires a lot of work from the HR team just to give them all the details."
"The interface could be more user friendly."
"The customization of the solution presents many challenges."
"In some geographies, you might not find specific localizations. For example, here in Turkey, we can use all Oracle Cloud modules except for payroll. The Oracle payroll module isn't localized for the Turkish system. So, we need to integrate a separate, localized payroll solution with Oracle HCM."
"Oracle should have different bundles to provide access to courses. Then, we would be able to increase our knowledge on how to use Oracle applications."
 

Pricing and Cost Advice

"I give the pricing a seven out of ten."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The solution is expensive and everyone complains about the price."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"It is expensive."
"The solution is expensive."
"The is a license needed to use the solution. The license can be paid in different increments, such as quarterly."
"Though I cannot comment on the solution's cost, a fixed cost is involved based on my understanding. The cost multiplies based on the number of users."
"I cannot comment on the cost, as this is handled by a different team."
"There is a subscription to use this solution, and there can be additional fees."
"There is a license required for the use of this solution and we are on an annual license."
"The data traffic cost is expensive. The solution can scale up beyond my imagination, but the cost can rise up easily."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"On average, it's not a cheap solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Manufacturing Company
9%
Construction Company
8%
Healthcare Company
5%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

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What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What is your experience regarding pricing and costs for Oracle HCM Cloud?
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.
What needs improvement with Oracle HCM Cloud?
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent man...
 

Also Known As

No data available
Oracle Human Capital Management Cloud
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about ADP Workforce Now vs. Oracle HCM Cloud and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.