

Hornetsecurity Altaro VM Backup and Infrascale Backup & Disaster Recovery compete in the data protection solutions category. Hornetsecurity Altaro VM Backup seems to have the upper hand due to its ease of use and robust performance, while Infrascale is noted for comprehensive disaster recovery features and scalability.
Features: Hornetsecurity Altaro VM Backup is valued for quick recovery times, reliable backup performance, and effective deduplication. Infrascale Backup & Disaster Recovery stands out with broader disaster recovery capabilities, extensive cloud options, and granular recovery settings.
Room for Improvement: Hornetsecurity Altaro VM Backup could enhance its cloud integration and offer more flexible scheduling. Infrascale Backup & Disaster Recovery could benefit from improvements in its reporting features and refining detailed error messages.
Ease of Deployment and Customer Service: Hornetsecurity Altaro VM Backup is praised for its straightforward installation process and dependable customer support. Infrascale Backup & Disaster Recovery, while offering easy deployment, is noted for less consistent customer service experiences, especially in complex scenarios.
Pricing and ROI: Hornetsecurity Altaro VM Backup is recognized for its cost-effectiveness and strong ROI, making it attractive to budget-conscious users. Infrascale Backup & Disaster Recovery, despite being more expensive upfront, is considered worth the investment due to its advanced features that can yield higher long-term benefits.
Technical support is rated an eight out of ten.
For P1 incidents, they resolve issues within four hours.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
The solution needs multi-platform support as it is currently only available for VMware and Hyper-V.
Hornetsecurity Altaro VM Backup could be improved in several areas, such as enhancing scalability features.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
The pricing of the solution is considered affordable.
The pricing and licensing cost is challenging since most competitors offer cheaper pricing, making it difficult to penetrate the market with the current pricing strategy.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
The ability to perform data compression updates enhances overall efficiency and effectiveness.
It provides storage for Office 365, which is beneficial, and the deduplication technology is excellent.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
| Product | Mindshare (%) |
|---|---|
| Infrascale Backup & Disaster Recovery | 1.3% |
| Hornetsecurity Altaro VM Backup | 1.2% |
| Other | 97.5% |


| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Large Enterprise | 4 |
Hornetsecurity Altaro VM Backup provides robust virtual machine protection with features like offsite backup replication and ease of setup.
Designed for Hyper-V and VMware environments, Hornetsecurity Altaro VM Backup streamlines disaster recovery with its centralized management console and automated validation. This solution offers granular restore capabilities, data compression, deduplication, and virtual machine live backups, making it an efficient choice for maintaining business continuity. While its user-friendly interface enhances usability, there is room for improvement in disaster recovery speeds, platform support, and scalability along with cloud integration and Linux guest file-level restore.
What are the most important features of Hornetsecurity Altaro VM Backup?Hornetsecurity Altaro VM Backup is implemented widely across industries needing secure and efficient virtual machine management. Organizations rely on it for consistent backup and recovery operations, especially in environments with Hyper-V clusters. It aids in simplifying tasks like replication and migration, providing a reliable option for maintaining high availability and fast recovery.
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
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