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HPE Primera vs Lenovo ThinkSystem DM Series comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Organizations reduced costs and improved performance with Pure FlashArray X NVMe, achieving quick ROI and efficient resource management.
Sentiment score
1.0
Increased productivity, cost-efficiency, scalability, reliability, and simplified management led to higher return on investment and better business operations.
Sentiment score
2.8
Customers achieved cost savings and improved efficiency with Lenovo ThinkSystem DM Series, benefiting from better data management and scalable solutions.
If you wait more than seven years to buy another one, you get a return on your investment.
Sales Manager at Multicomputos PR
 

Customer Service

Sentiment score
7.1
Pure FlashArray X NVMe's technical support is praised for responsiveness, despite occasional follow-up issues, earning high customer satisfaction.
Sentiment score
5.1
HPE Primera's customer service is mixed, with praise for support but concerns about delays, inconsistency, and communication.
Sentiment score
4.9
Lenovo ThinkSystem DM Series customer service experiences are mixed, with some praising it and others citing poor support.
Customers always have their issues resolved promptly.
Sales Manager at Multicomputos PR
Technical support is good at least through vendors, not directly with the principal.
Infrastructure Specialis at a tech services company with 1-10 employees
We could not get a genuine explanation for why systems were failing under certain conditions.
Solution Consultant at a computer software company with 201-500 employees
 

Scalability Issues

Sentiment score
7.1
Pure FlashArray X NVMe offers scalable storage with low latency, easy upgrades, though capacity customization and high costs are noted.
Sentiment score
4.2
HPE Primera offers scalable storage, easily expands capacity without downtime, and effectively supports medium-sized organizations' growing data needs.
Sentiment score
6.4
Lenovo ThinkSystem DM Series is highly scalable for medium to large enterprises, though costs and connections can limit expansion.
It hasn't broken down anytime in the last six to seven years, despite hurricanes, earthquakes, and power outages.
Sales Manager at Multicomputos PR
Lenovo ThinkSystem DM Series is scalable, and I would rate its scalability as a seven out of ten.
Service manager at Crescent Technologies
 

Stability Issues

Sentiment score
8.1
Pure Storage offers exceptional stability and reliability with outstanding support, consistently achieving high user ratings for performance and service.
Sentiment score
7.6
HPE Primera offers high stability and reliability with 100% availability, excelling in mission-critical environments despite minor HDD issues.
Sentiment score
5.5
Lenovo ThinkSystem DM Series is generally stable and reliable, though some users report occasional failures and resilience issues.
I would rate the stability of the product at seven out of ten.
Project Manager at a government with 11-50 employees
The system operates smoothly even with a greater IOPS capacity enabled by using SSD disks.
Solution Consultant at a computer software company with 201-500 employees
It is not as resilient and is missing expected resilience for enterprise-grade storage.
Service manager at Crescent Technologies
 

Room For Improvement

Pure FlashArray X requires cost-effective improvements in UI, integration, cloud features, multitenancy, analytics, backup, AI, and scalability.
HPE Primera needs improvement in affordability, usability, integration, support, pricing, reliability, security, training, and user interface.
Lenovo ThinkSystem DM Series needs licensing flexibility, enhanced features, better service, and improved pricing and management.
One way to improve the product is to add an operational assistant that doesn't depend on VMware.
Sales Manager at Multicomputos PR
Storage replication should be essential.
Infrastructure Specialis at a tech services company with 1-10 employees
I would like to see some AI features that would allow arrays to intelligently identify threats or unusual behavior in the data pattern and give an alert.
Cloud Architect at DXC Technology
The user interface is friendly, yet it does not cover all steps that can be performed via direct port connections on storage.
Solution Consultant at a computer software company with 201-500 employees
Many customers have lost data while configuring it, indicating a need for improvement.
Service manager at Crescent Technologies
 

Setup Cost

Enterprise buyers see Pure FlashArray X NVMe as a justified premium investment due to performance and comprehensive licensing.
HPE Primera offers cost-effective, flexible pricing for enterprises, balancing cost and value, with configurable and optional feature costs.
Lenovo ThinkSystem DM Series offers competitive pricing comparable to Dell and HPE but with complex cost calculations and optional features.
The support can be a bit pricey, but the solution is more cost-effective than anything else out there.
Sales Manager at Multicomputos PR
While the prices may be higher than those of other vendors, we see it as a market leader with benefits.
Manager, System Infrastructure & Security at Organik Kimya San. ve Tic. A.S.
There are extra expenses beyond the standard licensing fee for features such as replication and deduplication, which are available on demand.
Service manager at Crescent Technologies
 

Valuable Features

Pure FlashArray X NVMe offers exceptional performance, reliability, scalability, and seamless VMware integration, enhancing workload efficiency and user experience.
HPE Primera offers excellent performance, integration, scalability, and AI-driven analytics with all features included for cost-effective reliability.
Lenovo ThinkSystem DM Series is praised for FlexClone, cloud tiering, data efficiency, and ONTAP features, offering superior service.
Its data compression feature is the best that we have ever seen.
Sales Manager at Multicomputos PR
We are satisfied with the performance as it is significantly faster compared to traditional storage options.
Project Manager at a government with 11-50 employees
Pure FlashArray X NVMe helps to improve our processing speed.
Manager, System Infrastructure & Security at Organik Kimya San. ve Tic. A.S.
We have more capacity than expected, and even if we face issues with one or two disks, the system maintains the same performance.
Solution Consultant at a computer software company with 201-500 employees
One of the most valuable features of Lenovo ThinkSystem DM Series is the snapshot feature.
Service manager at Crescent Technologies
 

Categories and Ranking

Pure FlashArray X NVMe
Sponsored
Ranking in All-Flash Storage
17th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
36
Ranking in other categories
NVMe All-Flash Storage Arrays (6th)
HPE Primera
Ranking in All-Flash Storage
11th
Average Rating
8.2
Reviews Sentiment
5.6
Number of Reviews
42
Ranking in other categories
No ranking in other categories
Lenovo ThinkSystem DM Series
Ranking in All-Flash Storage
22nd
Average Rating
7.6
Reviews Sentiment
6.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the All-Flash Storage category, the mindshare of Pure FlashArray X NVMe is 1.4%, up from 0.7% compared to the previous year. The mindshare of HPE Primera is 3.1%, down from 4.3% compared to the previous year. The mindshare of Lenovo ThinkSystem DM Series is 2.0%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
All-Flash Storage Market Share Distribution
ProductMarket Share (%)
HPE Primera3.1%
Pure FlashArray X NVMe1.4%
Lenovo ThinkSystem DM Series2.0%
Other93.5%
All-Flash Storage
 

Featured Reviews

Jaehoon Oh - PeerSpot reviewer
Chief Technology Officer at Lambda256
Supports efficient storage management through volume snapshots and offers reliable non-disruptive upgrades
I have no specific improvements to suggest for Pure FlashArray X NVMe at this time. The performance statistics could be enhanced. I can see the performance statistics in the Pure Storage console, but it does not show the performance by 4K byte unit. It displays IOPS and bandwidth, but IOPS is about real use, and I want to know how many IOPS are currently running in 4K byte units. I cannot see that IOPS because most storage systems report their performance by 4K byte unit. I want to see Pure Storage performance by 4K byte unit to compare with other storage or other internal NVMe SSD.
RR
Solution Consultant at a computer software company with 201-500 employees
Used for shared storage and has good scalability
Recently, we had many issues with HPE Primera storage, mainly in the leveling process, which caused many problems for the customers. In this architecture, the full application running over this storage gets stuck when one disk fails. We noticed that one leveling process, ungrouping process, and grouping process took around 12 hours to conclude. It was not a good experience. The main issue was that we dimensioned the solution to 1,300 IOPS. The solution has 10 + 2 spare disks, and when one disc fails, the application gets stuck because the IOPS moves to 5,000 IOPS when it happens. We noticed some specific limitations with the solution's graphical interface, which was not rich. The solution's main problem was the grouping and ungrouping process. We confirmed that the problem was with HPE Primera by stopping the whole application while labeling. No IOPS was consumed from the application to the storage, even though the IOPS was 5,000. This means that 5,000 was just for the leveling of one disk. If two disks had failed, the problem would have been bigger than we experienced.
CA
Service manager at Crescent Technologies
Complicated deployment and poor support persist, affecting overall satisfaction
The deployment process of Lenovo ThinkSystem DM Series is very complicated compared to previous GUI systems. Many customers have lost data while configuring it, indicating a need for improvement. The after-sales service is also very poor. Furthermore, it does not offer basic features like deduplication, and the service is generally considered to be very bad.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
11%
Government
6%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
10%
Government
8%
Computer Software Company
21%
Comms Service Provider
9%
Manufacturing Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise11
Large Enterprise12
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise14
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What do you like most about Pure FlashArray X NVMe?
Pure FlashArray X NVMe helps to improve our processing speed. It is user-friendly and easy to use.
What is your experience regarding pricing and costs for Pure FlashArray X NVMe?
The price of Pure FlashArray X NVMe is very expensive, though I do not know the actual price because I am using the E...
What needs improvement with Pure FlashArray X NVMe?
I have no specific improvements to suggest for Pure FlashArray X NVMe at this time. The performance statistics could ...
Which would you choose - HPE Nimble Storage or HPE Primera?
HPE Nimble is a versatile synced WAN San solution. It is easy to use and doesn’t require much training for admins. Th...
What's the difference between HPE 3PAR StoreServ and HPE Primera?
HPE Primera has many great features but one of the best is that it is very easy to deploy. From an overall perspectiv...
What do you like most about HPE Primera?
For over a year, I have not seen any downtime in the product.
What is your experience regarding pricing and costs for Lenovo ThinkSystem DM Series?
There are extra expenses beyond the standard licensing fee for features such as replication and deduplication, which ...
What needs improvement with Lenovo ThinkSystem DM Series?
The deployment process of Lenovo ThinkSystem DM Series is very complicated compared to previous GUI systems. Many cus...
What is your primary use case for Lenovo ThinkSystem DM Series?
My primary use case for Lenovo ThinkSystem DM Series ( /products/lenovo-thinksystem-dm-series-reviews ) is for storag...
 

Also Known As

Pure FlashArray//X NVMe, Pure FlashArray//X, FlashArray//X
Primera
ThinkSystem DM Series
 

Overview

 

Sample Customers

Fremont Bank, Judson ISD, The Nielsen Company
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Find out what your peers are saying about HPE Primera vs. Lenovo ThinkSystem DM Series and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.