OpenText UFT One vs SmartBear TestComplete comparison

OpenText and SmartBear are both solutions in the Test Automation Tools category. OpenText is ranked #2 with an average rating of 8.1, while SmartBear is ranked #6 with an average rating of 7.8. OpenText holds a 10.0% mindshare in TAt, compared to SmartBear’s 5.9% mindshare. Additionally, 87% of OpenText users are willing to recommend the solution, compared to 87% of SmartBear users who would recommend it.

OpenText UFT One

Read 96 OpenText UFT One reviews

7,434 Views
4,702 Comparison Views

87% willing to recommend

SmartBear TestComplete

Read 76 SmartBear TestComplete reviews

4,118 Views
3,060 Comparison Views

87% willing to recommend

OpenText UFT One

SmartBear TestComplete

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 15, 2024

OpenText UFT One and SmartBear TestComplete are competitive products in the test automation market. OpenText UFT One appears to have a technical edge due to its feature-rich support for various technologies and robust integration capabilities, whereas SmartBear TestComplete is favored for its cost-effectiveness and easier entry for smaller-scale automation needs.

Features: OpenText UFT One is strong in diverse browser support, robust integration with Excel and ALM, and includes InsightObject methods and testing extensibility. SmartBear TestComplete provides ease of use with direct access to object properties, and comprehensive web, desktop, and mobile testing capabilities, although it may struggle with dynamic object recognition and performance in complex environments.

Room for Improvement: OpenText UFT One could enhance stability, reduce memory usage, and improve browser compatibility and integration with open-source tools while offering more competitive pricing. SmartBear TestComplete would benefit from improving intuitive object mapping, enhancing support for modern web frameworks, and expanding features for mobile testing. Both tools need UI and integration enhancements to alleviate user challenges.

Ease of Deployment and Customer Service: OpenText UFT One allows deployment in on-premises and private cloud environments, while SmartBear TestComplete's on-premises deployment suits users desiring straightforward licensing. OpenText UFT One's customer service can be excellent but variable due to reliance on external support. SmartBear TestComplete, meanwhile, enjoys solid partner support and rapid responses to enhance user satisfaction.

Pricing and ROI: OpenText UFT One is regarded as expensive with a complex licensing model, yet provides substantial ROI for large enterprises needing extensive automation. SmartBear TestComplete, being more economical, attracts organizations looking for cost-effective solutions through its flexible licensing. While OpenText UFT One requires a higher initial investment, its advanced features promise significant returns, as TestComplete offers savings and value through efficient usage and flexible licensing.

To learn more, read our detailed OpenText UFT One vs. SmartBear TestComplete Report (Updated: March 2025).

Buyer's Guide

OpenText UFT One vs. SmartBear TestComplete

March 2025

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Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.5

OpenText UFT One offers over 300% ROI by enhancing efficiency, reducing costs, and supporting diverse systems through AI capabilities.

Sentiment score

6.7

SmartBear TestComplete automation saves time, enhances client satisfaction, and boosts efficiency, with annual savings of approximately $10,000.

The development time using UFT can be cut down into half as compared to coding from scratch.

Badari Mallireddy

QA Automation Architect at Emerson

Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.

Andres_Gomez

Support Engineer at a computer software company with 11-50 employees

We can easily achieve a return on investment in one, two, or three years.

Pierre CAHAY

Senior Manager at Deloitte

For more quotes and insights, download the OpenText UFT One report

Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.

reviewer1728594

QA Analyst at a tech services company with 501-1,000 employees

For more quotes and insights, download the SmartBear TestComplete report

Customer Service

Sentiment score

6.2

Users report varied OpenText UFT One support experiences, noting quick responses but sometimes slow resolutions, especially for complex issues.

Sentiment score

6.9

SmartBear TestComplete's customer support is knowledgeable but inconsistent, with delays and unresolved issues needing faster escalation and responses.

Organizations can't wait for this lengthy process, especially when they are under pressure with their timelines.

Badari Mallireddy

QA Automation Architect at Emerson

Support cases are easily created and attended to promptly, depending on urgency.

Andres_Gomez

Support Engineer at a computer software company with 11-50 employees

The technical support is rated eight out of ten.

Pierre CAHAY

Senior Manager at Deloitte

For more quotes and insights, download the OpenText UFT One report

No quotes available

For more quotes and insights, download the SmartBear TestComplete report

Scalability Issues

Sentiment score

7.2

OpenText UFT One scales well with proper licensing management, though execution speed and large test volumes may pose challenges.

Sentiment score

7.3

SmartBear TestComplete is scalable and adaptable, with flexible scripting, but may require licensing for wider deployment.

The tool can be installed on all computers used by developers or test automation engineers.

Andres_Gomez

Support Engineer at a computer software company with 11-50 employees

For more quotes and insights, download the OpenText UFT One report

No quotes available

For more quotes and insights, download the SmartBear TestComplete report

Stability Issues

Sentiment score

6.5

Users have mixed opinions on OpenText UFT One's stability, noting issues with crashing and updates affecting performance.

Sentiment score

6.9

SmartBear TestComplete generally stable, but users report crashes, memory leaks, and HTML5 testing delays in certain scenarios.

One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.

David-Whitehouse

QA Lead at a financial services firm with 51-200 employees

For more quotes and insights, download the OpenText UFT One report

No quotes available

For more quotes and insights, download the SmartBear TestComplete report

Room For Improvement

OpenText UFT One needs performance and stability improvements, enhanced browser compatibility, intuitive interface, and better technical support.

SmartBear TestComplete faces challenges in object recognition, integrations, licensing, performance, and support across browsers and mobile devices.

We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.

David-Whitehouse

QA Lead at a financial services firm with 51-200 employees

If it could move closer to a no-code or low-code solution, it might dominate the market again.

Badari Mallireddy

QA Automation Architect at Emerson

Incorporating behavior-driven development tests would enhance the capabilities of UFT One.

Andres_Gomez

Support Engineer at a computer software company with 11-50 employees

For more quotes and insights, download the OpenText UFT One report

While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.

reviewer1728594

QA Analyst at a tech services company with 501-1,000 employees

For more quotes and insights, download the SmartBear TestComplete report

Setup Cost

OpenText UFT One, though pricey, offers robust automation features and integration, making it valuable for enterprises needing extensive capabilities.

SmartBear TestComplete's pricing and licensing receive mixed reviews, seen as both reasonable and costly depending on usage and modules.

There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.

Badari Mallireddy

QA Automation Architect at Emerson

It's cheaper than Tricentis Tosca but more expensive than some others.

Andres_Gomez

Support Engineer at a computer software company with 11-50 employees

The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.

Pierre CAHAY

Senior Manager at Deloitte

For more quotes and insights, download the OpenText UFT One report

No quotes available

For more quotes and insights, download the SmartBear TestComplete report

Valuable Features

OpenText UFT One provides comprehensive cross-technology testing automation with strong compatibility, integration, and innovative AI testing capabilities.

SmartBear TestComplete excels in cross-platform automation, integration, and support for multiple languages, enhancing automated testing efficiency and maintenance.

UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.

Badari Mallireddy

QA Automation Architect at Emerson

OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier.

David-Whitehouse

QA Lead at a financial services firm with 51-200 employees

The object repository is one of the best in the market, allowing creation of a repository useful for all tests.

Andres_Gomez

Support Engineer at a computer software company with 11-50 employees

For more quotes and insights, download the OpenText UFT One report

The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.

reviewer1728594

QA Analyst at a tech services company with 501-1,000 employees

For more quotes and insights, download the SmartBear TestComplete report

Categories and Ranking

OpenText UFT One

Ranking in Functional Testing Tools

2nd

Ranking in Regression Testing Tools

3rd

Ranking in Test Automation Tools

2nd

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Mobile App Testing Tools (2nd), API Testing Tools (6th)

SmartBear TestComplete

Ranking in Functional Testing Tools

9th

Ranking in Regression Testing Tools

5th

Ranking in Test Automation Tools

6th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Test Automation Tools category, the mindshare of OpenText UFT One is 10.0%, down from 10.6% compared to the previous year. The mindshare of SmartBear TestComplete is 5.9%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Automation Tools

Featured Reviews

Don Ingerson

QA Automation Engineer at Global Fortune 500 Company

With regularly occurring releases, a QA team member can schedule tests, let the tests run unattended, and then examine the results

With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files. For Web browsers, UFT 12.54 supports IE9, IE10, IE11, Microsoft Edge, Google Chrome (versions 31.0 to 54.9), Firefox (versions 27.0 to 49.0). Besides GUI testing, UFT supports database testing and API testing (Docker, WSDL, and SOAP). For the first time ever, HP started to expand the testing capabilities of UFT (QTP) beyond Windows beginning with UFT 12.00. A UFT user can now run tests on Web applications on a Safari browser that is running on a remote Mac computer.

Read full review

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Manufacturing Company

14%

Computer Software Company

13%

Government

Computer Software Company

19%

Manufacturing Company

13%

Financial Services Firm

13%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?

We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...

See all answers

What do you like most about Micro Focus UFT One?

My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.

See all answers

What needs improvement with Micro Focus UFT One?

UFT still requires some coding. If it could move closer to a no-code or low-code solution, it might dominate the market again. Additionally, customer support could be improved as they take days to ...

See all answers

What do you like most about SmartBear TestComplete?

TestComplete has strong reporting capabilities. The reports they generate are really good.

See all answers

What is your experience regarding pricing and costs for SmartBear TestComplete?

I don't know much about the pricing, however, I think it's cheaper.

See all answers

What needs improvement with SmartBear TestComplete?

The recording function, when using Python, could be improved, as it does not work well in recording testing.

See all answers

Comparisons

Tricentis Tosca vs OpenText UFT One

Compared 31% of the time

OpenText UFT Developer vs OpenText UFT One

Compared 12% of the time

Katalon Studio vs OpenText UFT One

Compared 9% of the time

UiPath Test Cloud vs OpenText UFT One

Compared 9% of the time

Ranorex Studio vs OpenText UFT One

Compared 3% of the time

More OpenText UFT One Competitors

Tricentis Tosca vs SmartBear TestComplete

Compared 23% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 12% of the time

Katalon Studio vs SmartBear TestComplete

Compared 9% of the time

Qt Squish vs SmartBear TestComplete

Compared 9% of the time

Eggplant Test vs SmartBear TestComplete

Compared 6% of the time

More SmartBear TestComplete Competitors

Product Reports

Buyer's Guide

OpenText UFT One

March 2025

Download OpenText UFT One product report

Buyer's Guide

SmartBear TestComplete

March 2025

Download SmartBear TestComplete product report

Also Known As

Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro

No data available

Overview

Our AI-powered functional testing tool accelerates test automation. It works across desktop, web, mobile, mainframe, composite, and packaged enterprise-grade applications.

Read white paper

OpenText

What is SmartBear TestComplete?

TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

TestComplete offers three different testing scenarios:

Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.
Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.
Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

Key Features

Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.
Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.
Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.
Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

Reviews from Real Users

Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

SmartBear

Sample Customers

Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

Buyer's Guide

OpenText UFT One vs. SmartBear TestComplete

March 2025

Free Report: OpenText UFT One vs. SmartBear TestComplete

Find out what your peers are saying about OpenText UFT One vs. SmartBear TestComplete and other solutions. Updated: March 2025.

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