HubSpot Sales Hub vs NetSuite CRM+ comparison

HubSpot and NetSuite are both solutions in the CRM category. HubSpot is ranked #11 with an average rating of 8.4, while NetSuite is ranked #44. HubSpot holds a 0.9% mindshare in CRM, compared to NetSuite’s 0.7% mindshare. Additionally, 86% of HubSpot users are willing to recommend the solution, compared to 66% of NetSuite users who would recommend it.

HubSpot Sales Hub

Read 23 HubSpot Sales Hub reviews

3,831 Views
3,256 Comparison Views

86% willing to recommend

NetSuite CRM+

Read 4 NetSuite CRM+ reviews

2,427 Views
2,160 Comparison Views

66% willing to recommend

HubSpot Sales Hub

NetSuite CRM+

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Executive SummaryUpdated on Dec 19, 2024

NetSuite CRM+ and HubSpot Sales Hub compete in the CRM solutions category. Based on data comparisons, HubSpot Sales Hub seems more advantageous due to its comprehensive features that users find worth the investment, even though NetSuite CRM+ is favored for pricing and support.

Features: NetSuite CRM+ is known for advanced sales forecasting and partner relationship management, as well as customer support functionalities tailored for complex sales processes. HubSpot Sales Hub offers robust marketing integration, automated sales tools, and flexible integrations, providing a more streamlined user experience.

Ease of Deployment and Customer Service: NetSuite CRM+ provides a cloud-based deployment that includes setup support but can be time-intensive. HubSpot Sales Hub offers a straightforward cloud-based deployment with responsive service solutions for quicker adoption. HubSpot's efficient deployment and service processes make it a preferable choice for businesses seeking swift setup.

Pricing and ROI: NetSuite CRM+ generally involves higher initial setup costs but offers substantial ROI for businesses needing extensive CRM functions. HubSpot Sales Hub presents a cost-effective setup option with significant long-term ROI due to its feature-rich platform and improved lead conversion capabilities. Despite higher setup costs, HubSpot's ongoing ROI contributions often offer a better value proposition than NetSuite CRM+.

To learn more, read our detailed HubSpot Sales Hub vs. NetSuite CRM+ Report (Updated: August 2026).

Buyer's Guide

HubSpot Sales Hub vs. NetSuite CRM+

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HubSpot Sales Hub

Ranking in CRM

11th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

AI Sales & Marketing (8th)

NetSuite CRM+

Ranking in CRM

44th

Average Rating

7.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Opportunity Management (17th)

Mindshare comparison

As of August 2026, in the CRM category, the mindshare of HubSpot Sales Hub is 0.9%, down from 1.3% compared to the previous year. The mindshare of NetSuite CRM+ is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
HubSpot Sales Hub	0.9%
NetSuite CRM+	0.7%
Other	98.4%

CRM

Featured Reviews

Mano Senaratne

Head of Digital Engineering, Management Consultant at Stax Inc.

Seamless integration boosts workflow through custom connectivity

The main advantage is its ease of use, and it comes with multiple connectors that can be used to integrate several other systems. The most important feature for us is the ability to plan workflows and integrate other systems manually, even without native connectivity. This is significant because we have connected our internal systems to HubSpot Sales Hub using the API. Another valuable feature is the email tracking module. Once a person is tracked, it adds all the metadata into the platform for later audit or progress tracing of the email. The custom reporting functionality is very helpful. We have been using custom reporting with HubSpot Sales Hub to get periodic reports and see the progress of certain projects. It helps us plan our sales strategy by tracking variables based on project size or site projects. We can link these projects to data and components, which helps us strategically plan based on the reports. The associated lists feature is new, though it has certain limitations when exporting data. HubSpot Sales Hub provides 95% flexibility in terms of allowing us to export, transform data, and bring it back. However, there are some limitations with the associated list feature and the API in terms of flexibility.

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Greg Jacob

Executive Consultant at Gemini Solutions Group

Streamlines collaboration across teams and has a straightforward setup process

The platform initiates a series of processes to complete the sale, which may involve ordering equipment, providing services, and tracking necessary activities. The feature that has been most effective in improving sales performance is its alignment with the ordering team. Compared to my experience working with HubSpot, which excelled in presales and marketing but lacked integration with ERP and post-sales processes, NetSuite CRM+ stands out for its ability to streamline collaboration and information sharing across teams. It facilitates post-sales engagement by effectively providing visibility into the bill of materials and assigning responsibilities. The platform is not highly customizable like Salesforce. However, it offers sufficient flexibility for our requirements. I can easily create different views and reports and add widgets to my home screen as needed. I rate it an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"HubSpot Sales Hub provides its users with very user-friendly UX or customization controls."

"We use the tool for email automation and responses. It helps with sales nurturing, and we have integrated it with Factors.ai. The biggest pro is its intuitive and easy-to-use interface. I can easily access the information I need. Another strong point is the customer education they provide. There are numerous resources available to help understand how to use it. HubSpot Sales Hub does a great job with automation and structuring sales processes."

"The customer service and support are very good because every time I need something, they reply immediately even in the free version."

"I would say that there are two features that I found valuable. These two features are the solution's clean UI and ease of setup."

"What I like about HubSpot Sales Hub the most is that it's complex in a good way, it has everything I need, it's well-integrated with other tools, and it's easy to integrate with."

"There is definitely ROI because it helps manage the overall sales pipeline effectively; without it, we wouldn't be able to manage everything properly or strategically plan our sales strategy."

"It provides efficient business forecasts."

"The solution is very straightforward to utilize."

More HubSpot Sales Hub pros

"The feature that has been most effective in improving sales performance is its alignment with the ordering team."

"The fact that you have all your products with NetSuite CRM+, and you have the ability to add those from the beginning of a lead to a quote to an opportunity, means the whole process flows well compared to using other CRMs in the market."

"Very scalable solution that provides customer relationship management, sales, and marketing functions. It's very straightforward to set up, and it supports multi-subsidiary organizations."

"NetSuite CRM+ helps us provide customer support and track schedules for field service."

"We use the product for standard CRM functions like email marketing, account management, scheduling customer profiles, and marketing materials, and for integration with the Suite Commerce."

Cons

"When it comes to the UI part of the product, it looks very novice and definitely not something meant for an enterprise-grade level business."

"One challenge for us is getting our team engaged in HubSpot. Some of them are not familiar with CRMs, so we spend time training them on HubSpot's features."

"The solution is good, but it could be more straightforward."

"There is room for improvement in the dashboard. If we can actually connect it to maybe a Power BI or some dynamic reporting tool where we can actually slice and dice, that would be really great."

"The pricing structure includes a base payment for the sales part, which is somewhat expensive compared to other options."

"The tool should add a prospect success feature. Some intelligence should be drawn from our activities and the data we're feeding to recommend the next action. Some AI enablement will help us take the next step for a particular prospect or recommend solutions to help with prospect conversion from an out-of-the-box perspective."

"The email tracking feature of HubSpot Sales Hub helps me assess prospect engagement, but I don't think it works well and it needs to be improved; the problem with it is that it recognizes auto-screening in email tools, which means HubSpot Sales Hub thinks an email opened by an end-user is actually an email that is screened, giving me false expectations."

"There is a general challenge with CRMs, including HubSpot Sales Hub, where users may not fully understand the system's capabilities. I believe there is a need for better clarification and explanation of what CRMs entail."

More HubSpot Sales Hub cons

"What could be improved in NetSuite CRM+ is its UI, because it's ugly. When you compare it to the Salesforce UI, the UI in Salesforce, particularly its reporting, looks better."

"The product or service could be improved by incorporating AI functionality to provide intuitive assistance."

"The product needs to improve the warehouse management feature."

"NetSuite's field service automation should be updated. We should be able to fully automate the assignment of service orders to technicians."

Pricing and Cost Advice

"The tool's licensing depends on factors like the number of contacts, users, and additional modules. But generally, it's feasible and accessible. A free license is also available, although it comes with limited features. Even the free license is cool to use."

"We have to pay for licenses. They are not expensive."

"I rate the product's pricing a five out of ten. It becomes expensive when you add more features and users."

"The solution is very affordable from the perspective of the features."

"The solution is more on the cheaper side, but not the cheapest. I'd say it's somewhere in the middle. There are cheaper options like Zoho that provide many features at a lower price, but they're not as expensive as Salesforce or SAP."

"HubSpot Sales Hub is priced reasonably. There are other solutions available that are affordable as compared to HubSpot Sales Hub. They are one of the market leaders, the price tag is good at this point."

"I rate the product price as seven on a scale of one to ten, where ten is the most expensive, and one is the least expensive."

"The tool's licensing offers value."

More HubSpot Sales Hub pricing and cost advice

"It ultimately depends on the features and functionalities required for your specific use case."

"Compared to other tools, you have to pay for the NetSuite CRM+ module itself. You will pay a recurring fee regardless of how many users you have, then you will pay a fee per user, per month. Its cost is not a licensing cost per user, but a module cost and a user cost."

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Top Industries

By visitors reading reviews

Construction Company

15%

Financial Services Firm

13%

Comms Service Provider

11%

University

10%

Construction Company

25%

Comms Service Provider

14%

Transportation Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	4
Large Enterprise	3

No data available

Questions from the Community

What is your experience regarding pricing and costs for HubSpot Sales Hub?

My experience with pricing, setup cost, and licensing was a bit confusing, to be honest; I think HubSpot has gone through a lot of recent change around the packaging and the way that it is sold in ...

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What needs improvement with HubSpot Sales Hub?

I look forward to seeing a lot of the innovation in the space regarding Agentic AI and the ability to have AI agents working on your behalf via HubSpot to do some prospecting for and to fill the to...

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What is your primary use case for HubSpot Sales Hub?

My main use case for HubSpot Sales Hub is that it syncs very well with the way that we track our business via the HubSpot CRM, and it provides me workflows and solutions to manage my day-to-day act...

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Siebel CRM vs NetSuite CRM+

Compared 20% of the time

Microsoft Dynamics CRM vs NetSuite CRM+

Compared 18% of the time

Oracle CX Sales vs NetSuite CRM+

Compared 14% of the time

Salesforce Sales Cloud vs NetSuite CRM+

Compared 12% of the time

More NetSuite CRM+ Competitors

Product Reports

Buyer's Guide

HubSpot Sales Hub

July 2026

Download HubSpot Sales Hub product report

Buyer's Guide

CRM

August 2026

Download NetSuite CRM+ product report

Overview

HubSpot Sales Hub is a powerful CRM platform that enhances sales operations with features like pipeline management and customer journey mapping, while offering seamless integration and automation.

HubSpot Sales Hub provides a comprehensive suite of tools designed to optimize sales processes. Its intuitive interface supports efficient task completion through features like easy call functionality and customization options. The platform excels in email tracking and custom reporting, aiding in accurate sales forecasting. Integration capabilities enhance organizational visibility, while automation streamlines workflows. Despite its strengths, users seek improvements in lead capture accuracy, automation complexities, and customization flexibility, alongside more robust reporting and AI-driven analytics.

What are the key features of HubSpot Sales Hub?

Pipeline Management: Streamlines tracking and management of sales pipelines.
Customer Journey Mapping: Visualizes and enhances customer interactions.
Seamless Integration: Connects effortlessly with other systems for improved organization.
Automation Capabilities: Automates routine tasks, enhancing productivity.
Email Tracking: Offers insights into customer engagement through email monitoring.
Custom Reporting: Facilitates better decision-making with tailored reports.

What benefits or ROI should be expected?

Improved Forecasting: Accurate reporting enhances sales predictions.
Enhanced Visibility: Integration and automation boost operational insight.
Task Efficiency: Intuitive features streamline workflow management.
Sales Cycle Management: Flexibility supports diverse sales strategies.

HubSpot Sales Hub is widely implemented across industries for tasks like opportunity management and sales lifecycle tracking. It assists in proposal generation, lead management, and marketing campaigns, positioning it as a critical tool for sales and marketing teams aiming to improve workflow and customer relationships.

HubSpot

NetSuite CRM+ is a robust CRM solution designed to streamline customer relationship management. Offering comprehensive tools, it addresses diverse business needs, enhancing sales and customer satisfaction.

NetSuite CRM+ provides a unified approach to managing customer interactions, enhancing operational efficiency. It seamlessly integrates sales automation, marketing, and customer service in one platform. With capabilities like real-time visibility and automation of core processes, businesses can easily handle customer relationships and drive growth through informed decision-making.

What are the key features of NetSuite CRM+?

Real-Time Dashboards: Provides instant access to key performance metrics.
Lead Management: Streamlines lead generation and tracking.
Sales Force Automation: Automates sales processes for increased efficiency.
Marketing Automation: Supports targeted marketing campaigns.
Customer Service Management: Enhances customer service operations.

What benefits should users look for when evaluating NetSuite CRM+?

Improved Efficiency: Automation of repetitive tasks saves time and reduces manual errors.
Enhanced Customer Insight: Real-time data offers deeper understanding of customer behavior.
Scalability: Adapts to growing business requirements without significant restructuring.
Better Collaboration: Facilitates teamwork through integrated communication tools.

NetSuite CRM+ is widely adopted across various industries, including retail, financial services, and manufacturing. In retail, it helps manage customer interactions and loyalty programs. Financial services utilize its analytical tools for client management, while manufacturing relies on its sales and demand forecasting capabilities to streamline operations.

NetSuite

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki, Huif

2Pure, Accuvant, Adtegrity, Advantage Sign Supply, Bonneville Environmental Foundation, CallidusCloud, Capitol Coffee Systems, Cardinal Path

Buyer's Guide

HubSpot Sales Hub vs. NetSuite CRM+

August 2026

Free Report: HubSpot Sales Hub vs. NetSuite CRM+

Find out what your peers are saying about HubSpot Sales Hub vs. NetSuite CRM+ and other solutions. Updated: August 2026.

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