HubSpot Sales Hub vs NetSuite CRM+ comparison

Why PeerSpot?

HubSpot and NetSuite are both solutions in the CRM category. HubSpot is ranked #13 with an average rating of 8.4, while NetSuite is ranked #44. HubSpot holds a 0.9% mindshare in CRM, compared to NetSuite’s 0.7% mindshare. Additionally, 86% of HubSpot users are willing to recommend the solution, compared to 66% of NetSuite users who would recommend it.

HubSpot Sales Hub

Read 23 HubSpot Sales Hub reviews

4,443 Views
3,732 Comparison Views

86% willing to recommend

NetSuite CRM+

Read 4 NetSuite CRM+ reviews

2,744 Views
2,442 Comparison Views

66% willing to recommend

HubSpot Sales Hub

NetSuite CRM+

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

NetSuite CRM+ and HubSpot Sales Hub compete in the CRM solutions category. Based on data comparisons, HubSpot Sales Hub seems more advantageous due to its comprehensive features that users find worth the investment, even though NetSuite CRM+ is favored for pricing and support.

Features: NetSuite CRM+ is known for advanced sales forecasting and partner relationship management, as well as customer support functionalities tailored for complex sales processes. HubSpot Sales Hub offers robust marketing integration, automated sales tools, and flexible integrations, providing a more streamlined user experience.

Ease of Deployment and Customer Service: NetSuite CRM+ provides a cloud-based deployment that includes setup support but can be time-intensive. HubSpot Sales Hub offers a straightforward cloud-based deployment with responsive service solutions for quicker adoption. HubSpot's efficient deployment and service processes make it a preferable choice for businesses seeking swift setup.

Pricing and ROI: NetSuite CRM+ generally involves higher initial setup costs but offers substantial ROI for businesses needing extensive CRM functions. HubSpot Sales Hub presents a cost-effective setup option with significant long-term ROI due to its feature-rich platform and improved lead conversion capabilities. Despite higher setup costs, HubSpot's ongoing ROI contributions often offer a better value proposition than NetSuite CRM+.

To learn more, read our detailed HubSpot Sales Hub vs. NetSuite CRM+ Report (Updated: September 2026).

Buyer's Guide

HubSpot Sales Hub vs. NetSuite CRM+

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HubSpot Sales Hub

Ranking in CRM

13th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

AI Sales & Marketing (8th)

NetSuite CRM+

Ranking in CRM

44th

Average Rating

7.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Opportunity Management (17th)

Mindshare comparison

As of September 2026, in the CRM category, the mindshare of HubSpot Sales Hub is 0.9%, down from 1.0% compared to the previous year. The mindshare of NetSuite CRM+ is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
HubSpot Sales Hub	0.9%
NetSuite CRM+	0.7%
Other	98.4%

CRM

Featured Reviews

reviewer2783040

Process Improvement Consultant at a consultancy with 51-200 employees

Reliable contact and pipeline management has organized my sales work but email tracking and UI personalization still need improvement

I think the areas of HubSpot Sales Hub that could be improved or enhanced are probably templates that could be a bit smarter and the overall UI, which is not the best.What bothers me about the UI of HubSpot Sales Hub is that it's a bit flat, and it does not allow for the personalization to the point I would want, as I would prefer it to look more like ClickUp tools where I can change the way it looks for my preference. The email tracking feature of HubSpot Sales Hub helps me assess prospect engagement, but I don't think it works well and it needs to be improved; the problem with it is that it recognizes auto-screening in email tools, which means HubSpot Sales Hub thinks an email opened by an end-user is actually an email that is screened, giving me false expectations. The benefits I've seen from custom reporting are quite acceptable, but the only thing I would improve is the Sankey feature; this feature is amazing in theory but it's not working very well, and I don't really understand how it's working. Regarding integration capabilities, I integrate HubSpot Sales Hub with Apollo and Fireflies, and while the Outlook features are acceptable, Outlook should be improved since it's really problematic; the problem is that it's constantly disconnecting, and every time you go to Outlook you have to log in again, which nobody remembers.

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Greg Jacob

Executive Consultant at Gemini Solutions Group

Streamlines collaboration across teams and has a straightforward setup process

The platform initiates a series of processes to complete the sale, which may involve ordering equipment, providing services, and tracking necessary activities. The feature that has been most effective in improving sales performance is its alignment with the ordering team. Compared to my experience working with HubSpot, which excelled in presales and marketing but lacked integration with ERP and post-sales processes, NetSuite CRM+ stands out for its ability to streamline collaboration and information sharing across teams. It facilitates post-sales engagement by effectively providing visibility into the bill of materials and assigning responsibilities. The platform is not highly customizable like Salesforce. However, it offers sufficient flexibility for our requirements. I can easily create different views and reports and add widgets to my home screen as needed. I rate it an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The customer service and support are very good because every time I need something, they reply immediately even in the free version."

"I found the interface to be modern and intuitive. It offers excellent documentation and guidance for effectively managing sales pipelines."

"HubSpot Sales Hub had a noticeable impact on the sales cycle length for our customers. Before focusing on the sales process, we implemented various versions, including support and payment management modules. The automation and improvements facilitated by HubSpot Sales Hub were evident, making it a valuable tool for driving positive transformations in our sales processes."

"The ability to make calls from the system free of charge is valuable."

"There is definitely ROI because it helps manage the overall sales pipeline effectively; without it, we wouldn't be able to manage everything properly or strategically plan our sales strategy."

"The solution is very straightforward to utilize."

"We use the tool for email automation and responses. It helps with sales nurturing, and we have integrated it with Factors.ai. The biggest pro is its intuitive and easy-to-use interface. I can easily access the information I need. Another strong point is the customer education they provide. There are numerous resources available to help understand how to use it. HubSpot Sales Hub does a great job with automation and structuring sales processes."

"Overall, I give HubSpot Sales Hub a rating of ten because it is a strong platform for sales."

More HubSpot Sales Hub pros

"NetSuite CRM+ helps us provide customer support and track schedules for field service."

"We use the product for standard CRM functions like email marketing, account management, scheduling customer profiles, and marketing materials, and for integration with the Suite Commerce."

"Very scalable solution that provides customer relationship management, sales, and marketing functions. It's very straightforward to set up, and it supports multi-subsidiary organizations."

"The fact that you have all your products with NetSuite CRM+, and you have the ability to add those from the beginning of a lead to a quote to an opportunity, means the whole process flows well compared to using other CRMs in the market."

"The feature that has been most effective in improving sales performance is its alignment with the ordering team."

Cons

"The tool doesn't effectively summarize conversations and note-taking features. The solution needs to include predictive analytic capabilities. There is room for improvement in post-call functionalities. After a sales call, more can be done, such as providing detailed insights and better note-taking capabilities. An AI-enabled sales assistant feature would also be beneficial."

"The tool should get better at catching leads. Currently, it works better on catching inbound leads. Whenever a person signs up on the website, HubSpot catches the lead and creates an account. However, it is not 100 percent accurate."

"The solution should have more integration options."

"I think AI-driven features would be great. For example, if it could make recommendations and suggestions for each user, like when to reply or what to say, that would be a great asset in a CRM. This could help sales reps close deals faster, which is crucial."

"There have been many instances where we later identified certain customers that should have been on our target list yet were not."

"The pricing structure includes a base payment for the sales part, which is somewhat expensive compared to other options."

"The email tracking feature of HubSpot Sales Hub helps me assess prospect engagement, but I don't think it works well and it needs to be improved; the problem with it is that it recognizes auto-screening in email tools, which means HubSpot Sales Hub thinks an email opened by an end-user is actually an email that is screened, giving me false expectations."

"The solution is good, but it could be more straightforward."

More HubSpot Sales Hub cons

"NetSuite's field service automation should be updated. We should be able to fully automate the assignment of service orders to technicians."

"The product needs to improve the warehouse management feature."

"What could be improved in NetSuite CRM+ is its UI, because it's ugly. When you compare it to the Salesforce UI, the UI in Salesforce, particularly its reporting, looks better."

"The product or service could be improved by incorporating AI functionality to provide intuitive assistance."

Pricing and Cost Advice

"From a pricing point of view, it was 1,000 dollars per month. The solution was worth the money paid for it."

"The solution is very affordable from the perspective of the features."

"The tool's licensing depends on factors like the number of contacts, users, and additional modules. But generally, it's feasible and accessible. A free license is also available, although it comes with limited features. Even the free license is cool to use."

"The solution is more on the cheaper side, but not the cheapest. I'd say it's somewhere in the middle. There are cheaper options like Zoho that provide many features at a lower price, but they're not as expensive as Salesforce or SAP."

"I rate the product's pricing a five out of ten. It becomes expensive when you add more features and users."

"The tool's licensing offers value."

"I rate the product price as seven on a scale of one to ten, where ten is the most expensive, and one is the least expensive."

"HubSpot Sales Hub is priced reasonably. There are other solutions available that are affordable as compared to HubSpot Sales Hub. They are one of the market leaders, the price tag is good at this point."

More HubSpot Sales Hub pricing and cost advice

"It ultimately depends on the features and functionalities required for your specific use case."

"Compared to other tools, you have to pay for the NetSuite CRM+ module itself. You will pay a recurring fee regardless of how many users you have, then you will pay a fee per user, per month. Its cost is not a licensing cost per user, but a module cost and a user cost."

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Top Industries

By visitors reading reviews

Comms Service Provider

18%

Construction Company

14%

Financial Services Firm

12%

University

10%

Construction Company

24%

Comms Service Provider

21%

Transportation Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	4
Large Enterprise	3

No data available

Questions from the Community

What is your experience regarding pricing and costs for HubSpot Sales Hub?

My experience with pricing, setup cost, and licensing was a bit confusing, to be honest; I think HubSpot has gone through a lot of recent change around the packaging and the way that it is sold in ...

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What needs improvement with HubSpot Sales Hub?

I look forward to seeing a lot of the innovation in the space regarding Agentic AI and the ability to have AI agents working on your behalf via HubSpot to do some prospecting for and to fill the to...

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What is your primary use case for HubSpot Sales Hub?

My main use case for HubSpot Sales Hub is that it syncs very well with the way that we track our business via the HubSpot CRM, and it provides me workflows and solutions to manage my day-to-day act...

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Comparisons

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NetHunt CRM vs HubSpot Sales Hub

Compared 8% of the time

Bigin by Zoho CRM vs HubSpot Sales Hub

Compared 8% of the time

OnePageCRM vs HubSpot Sales Hub

Compared 7% of the time

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Siebel CRM vs NetSuite CRM+

Compared 17% of the time

Microsoft Dynamics CRM vs NetSuite CRM+

Compared 16% of the time

Oracle CX Sales vs NetSuite CRM+

Compared 12% of the time

Salesforce Sales Cloud vs NetSuite CRM+

Compared 10% of the time

Zoho CRM vs NetSuite CRM+

Compared 5% of the time

More NetSuite CRM+ Competitors

Product Reports

Buyer's Guide

HubSpot Sales Hub

September 2026

Download HubSpot Sales Hub product report

Buyer's Guide

CRM

September 2026

Download NetSuite CRM+ product report

Overview

HubSpot Sales Hub is a powerful CRM platform that enhances sales operations with features like pipeline management and customer journey mapping, while offering seamless integration and automation.

HubSpot Sales Hub provides a comprehensive suite of tools designed to optimize sales processes. Its intuitive interface supports efficient task completion through features like easy call functionality and customization options. The platform excels in email tracking and custom reporting, aiding in accurate sales forecasting. Integration capabilities enhance organizational visibility, while automation streamlines workflows. Despite its strengths, users seek improvements in lead capture accuracy, automation complexities, and customization flexibility, alongside more robust reporting and AI-driven analytics.

What are the key features of HubSpot Sales Hub?

Pipeline Management: Streamlines tracking and management of sales pipelines.
Customer Journey Mapping: Visualizes and enhances customer interactions.
Seamless Integration: Connects effortlessly with other systems for improved organization.
Automation Capabilities: Automates routine tasks, enhancing productivity.
Email Tracking: Offers insights into customer engagement through email monitoring.
Custom Reporting: Facilitates better decision-making with tailored reports.

What benefits or ROI should be expected?

Improved Forecasting: Accurate reporting enhances sales predictions.
Enhanced Visibility: Integration and automation boost operational insight.
Task Efficiency: Intuitive features streamline workflow management.
Sales Cycle Management: Flexibility supports diverse sales strategies.

HubSpot Sales Hub is widely implemented across industries for tasks like opportunity management and sales lifecycle tracking. It assists in proposal generation, lead management, and marketing campaigns, positioning it as a critical tool for sales and marketing teams aiming to improve workflow and customer relationships.

HubSpot

NetSuite CRM+ is a robust CRM solution designed to streamline customer relationship management. Offering comprehensive tools, it addresses diverse business needs, enhancing sales and customer satisfaction.

NetSuite CRM+ provides a unified approach to managing customer interactions, enhancing operational efficiency. It seamlessly integrates sales automation, marketing, and customer service in one platform. With capabilities like real-time visibility and automation of core processes, businesses can easily handle customer relationships and drive growth through informed decision-making.

What are the key features of NetSuite CRM+?

Real-Time Dashboards: Provides instant access to key performance metrics.
Lead Management: Streamlines lead generation and tracking.
Sales Force Automation: Automates sales processes for increased efficiency.
Marketing Automation: Supports targeted marketing campaigns.
Customer Service Management: Enhances customer service operations.

What benefits should users look for when evaluating NetSuite CRM+?

Improved Efficiency: Automation of repetitive tasks saves time and reduces manual errors.
Enhanced Customer Insight: Real-time data offers deeper understanding of customer behavior.
Scalability: Adapts to growing business requirements without significant restructuring.
Better Collaboration: Facilitates teamwork through integrated communication tools.

NetSuite CRM+ is widely adopted across various industries, including retail, financial services, and manufacturing. In retail, it helps manage customer interactions and loyalty programs. Financial services utilize its analytical tools for client management, while manufacturing relies on its sales and demand forecasting capabilities to streamline operations.

NetSuite

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki, Huif

2Pure, Accuvant, Adtegrity, Advantage Sign Supply, Bonneville Environmental Foundation, CallidusCloud, Capitol Coffee Systems, Cardinal Path

Buyer's Guide

HubSpot Sales Hub vs. NetSuite CRM+

September 2026

Free Report: HubSpot Sales Hub vs. NetSuite CRM+

Find out what your peers are saying about HubSpot Sales Hub vs. NetSuite CRM+ and other solutions. Updated: September 2026.

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