


Trellix Endpoint Detection and Response and Huntress Managed EDR are two competing solutions in the cybersecurity space. Huntress seems to have the upper hand due to its ease of integration, proactive threat handling, and efficient management for small to medium businesses.
Features: Trellix EDR offers advanced analytics and seamless integration with antivirus solutions and MITRE framework, featuring a comprehensive dashboard that helps in guided analytics and investigations. Huntress provides automated remediation, a 24/7 SOC for continuous monitoring, and managed antivirus with one-click recovery, excelling in proactive threat handling and integration with managed services.
Room for Improvement: Trellix's resource intensity and complex dashboard require simplification and better UX, particularly for macOS integration. Huntress could improve reporting capabilities, PSA compatibility, and expand security awareness training to more languages while enhancing network traffic analysis.
Ease of Deployment and Customer Service: Trellix supports multiple deployment scenarios, including hybrid and on-premises, though support has received mixed reviews due to response delays. In contrast, Huntress is designed for hybrid and cloud environments, offering easy deployment, supportive customer service, seamless integration, and immediate protection.
Pricing and ROI: Trellix has a higher price point with extra costs for additional data retention, suitable for larger enterprises. Huntress offers competitive per-endpoint pricing, making it affordable for small to medium businesses, with good ROI due to efficiency and cost-effectiveness.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
I have seen a measurable return on investment from deploying Trellix Endpoint Detection and Response (EDR), particularly in regulated or critical infrastructure environments.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
I have contracted support and also have an operating control so I can get various types of support.
It is slow and lacks sufficient engineers to attend to client cases effectively.
On our servers, we do not want it to touch our resources, so we deployed Sophos XDR on the server.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
So I have to use Sophos XDR on servers because Sophos XDR does not consume resources.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
I am seeing, for workflows, some sort of ethical hacking to test our environment.
Cybersecurity professionals need agnostic tools that integrate with all the tools in their network.
Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
the pricing model for Trellix Endpoint Detection and Response (EDR) is typical, tier-based depending on capabilities, with add-on costs for integration or extended retention, similar to other EDR technologies.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
For me, the best features Trellix Endpoint Detection and Response (EDR) offers are its technical capability, agent deployment and onboarding at scale, policy configuration, advanced rule tuning, malware and suspicious behavior investigation, important process tree analysis, integration with the SIEM/XDR ecosystem, hardening and performance optimization, Operation Blue Team experience, monitoring endpoint telemetry and behavioral alerts, incident triage, and RCA root cause analysis.
Trellix Endpoint Detection and Response (EDR) has very good threat hunting capability.
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
| Product | Mindshare (%) |
|---|---|
| Huntress Managed EDR | 3.3% |
| Cortex XDR by Palo Alto Networks | 3.4% |
| Trellix Endpoint Detection and Response (EDR) | 1.1% |
| Other | 92.2% |



| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 55 |
| Midsize Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
Reduce the time to detect and respond to threats. Trellix EDR helps security analysts quickly prioritize threats and minimize potential disruption.
Guided investigation automatically asks and answers questions while gathering, summarizing, and visualizing evidence from multiple sources—reducing the need for more SOC resources.
Cloud-based deployment and analytics enables your skilled security analysts to focus on strategic defense, instead of tool maintenance. Benefit from implementing the right solution for you.
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