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IBM Cloud Identity Service vs OneLogin by One Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
29th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
OneLogin by One Identity
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
Single Sign-On (SSO) (5th), User Provisioning Software (4th), Identity Management (IM) (4th), Access Management (5th)
 

Mindshare comparison

As of July 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 1.0%, up from 0.5% compared to the previous year. The mindshare of OneLogin by One Identity is 2.8%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
OneLogin2.8%
IBM Cloud Identity Service1.0%
Other96.2%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Excellent support, beneficial integration, and low maintenance
I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.
Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM Cloud Identity Service is highly stable."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"It improves access management, simplifies authentication with SSO, and helps reduce manual effort for onboarding and offboarding."
"Customer service is top notch and technical support is very knowledgeable and sound."
"The solution helped save money for our organization, either by optimizing time-intensive processes or by increasing productivity."
"OneLogin is very effective in improving both security and operational efficiency."
"OneLogin offers a simplified solution that gives users a one-time login for multiple applications, which significantly improves user experience."
"Together, SSO and MFA provide a strong user experience, reducing the workload on the development team."
"I am impressed with OneLogin as the main data entry point for accessing most websites from a secure login entity, which is why I could really recommend it to other enterprises."
"The solution allows the user to search logs based on a specific time."
 

Cons

"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses."
"When I compare OneLogin with other solutions or vendors, I see that OneLogin struggles a bit with big companies that have totally different use cases."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."
"Based on my experience, improvements needed for OneLogin include better granular policy controls and more advanced analytics for authentication activity, which would be especially useful for larger enterprise environments."
"OneLogin's reporting and dashboard customization could be more flexible, and troubleshooting federation or integration issues can sometimes take more effort than expected."
"OneLogin has been a good experience, but there is a scope of improvement in every application, especially in the admin user interface and overall usability."
"However, if there were multiple documentations about the technical points and what each tab on the GUI is used for, it would be very helpful for others who want to learn, because I did not find a lot of resources about it on the internet."
"As organizations grow, managing complex role structures, handling exceptions, and integrating older or custom applications can take more effort than expected."
"Performance is lacking sometimes and having a RESTful implementation instead of RPC would have been more desirable."
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"The price of the licensing is fine."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"Surprisingly expensive given the price of on-premise solutions."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
19%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business134
Midsize Enterprise29
Large Enterprise66
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OneLogin by One Identity?
I think OneLogin could improve the learning curve for administrators and make the configuration more user-friendly.
What is your primary use case for OneLogin by One Identity?
OneLogin's main use case for my organization is unified authentication. I apply it for Single Sign-On management in my day-to-day work within the company. I have noticed that this tool especially m...
What advice do you have for others considering OneLogin by One Identity?
I would advise other companies considering using OneLogin to compare prices with other tools before making a decision. I have given this review a rating of 8.
 

Also Known As

No data available
OneLogin Workforce Identity
 

Overview

 

Sample Customers

Baxter Healthcare, 
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about IBM Cloud Identity Service vs. OneLogin by One Identity and other solutions. Updated: June 2026.
906,852 professionals have used our research since 2012.