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IBM Datacap vs KODAK Info Input Solution comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
IBM Datacap
Ranking in Intelligent Document Processing (IDP)
7th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
No ranking in other categories
KODAK Info Input Solution
Ranking in Intelligent Document Processing (IDP)
8th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, down from 3.4% compared to the previous year. The mindshare of IBM Datacap is 2.4%, down from 4.6% compared to the previous year. The mindshare of KODAK Info Input Solution is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.4%
IBM Datacap2.4%
KODAK Info Input Solution1.3%
Other92.9%
Intelligent Document Processing (IDP)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
DeekshithShetty - PeerSpot reviewer
Software Development Senior Specialist at a tech vendor with 10,001+ employees
High-accuracy document processing with easy integration and good image enhancement
The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.
DA
Information Technology Manager at Benchmac Safety Services Ugand
Automated document extraction has reduced manual paperwork and improves inspection accuracy
One area of KODAK Info Input Solution that I would like to see improved or enhanced in the future is support, especially sales support. Technical support is adequate. For example, when we were negotiating about the pricing of the solution, the sales support was interested more in us buying the plan, but they were not explaining what the benefits of this solution are or how it is going to help us. The focus was specifically on buying the plan, which I saw was not good. Another thing is about the interface. The interface should be improved. It looks a little bit outdated compared to other modern SaaS platforms. If they can improve on the UI and interface, that would be helpful. To be honest, what we purchased KODAK Info Input Solution for is executing our plan. I don't think I'm not aware about that. Maybe other features should be included, but the features we currently have in KODAK Info Input Solution help execute our plan. If they can improve on analytics, that would be great. The AI summary can tell you what you have, but analytics are not adequate. As I mentioned before, we have to export our data to another third-party tool, Tableau, to analyze our data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Excel automation is one of the best features in Automation Anywhere. If we have to work with multiple excel sheets with lots of rows and columns, it gets really difficult to keep track of this is done manually. But Automation Anywhere makes it really simple and error-free."
"The most valuable feature is the task bots because we found that cognitive functionality can be improvised."
"Automation Anywhere's OCR functionality stands out as the most valuable feature for us, as it allows us to swiftly extract data for repetitive tasks, significantly boosting our efficiency."
"I recommend Automation Anywhere to other users because it minimizes repetitive human tasks, saves time, and helps reduce costs."
"I liked the Automation Anywhere University. It was easy and simple. I hoped that it wouldn't take too much of my time, and it didn't, which was good."
"IQ Bot is a valuable feature. It processes unstructured data to structured data. It helps me by making tasks less time consuming. It reduces the effort it takes versus manually."
"Time-wise: We have saved hundreds of thousands of hours."
"Automation Anywhere has a very rich and easy to use interface. This makes it very intuitive. As an organization, we give training to business users to help them automate themselves. It is an easy to go, create your own scripts, and logic. The typical commands which they have in the workbench are very helpful for us."
"Very scalable and stable data capture and extraction solution that's very simple to install."
"The standout feature of this intelligent product is its remarkable capability."
"One valuable feature of IBM Datacap is the OCR capability, along with its ability to read fields from documents."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."
"Datacap is good at processing unstructured data. You can build up some nice data flows, and it is simple to configure. The tool adopts a low-code approach, but you can do a lot of coding if you want to customize and automate your flows. Datacap also has the flexibility to integrate."
"The administration of the application following an error is most valuable, as we are able to know easily when something is stuck in the system."
"The most valuable feature is its ability to capture data, which changes all the time into different formats."
"The KODAK Info Input Solution collects data automatically, which saves time, unlike when someone has to enter data manually."
"I rate KODAK Info Input Solution a ten out of ten."
"The return on investment with KODAK Info Input Solution is excellent because it has helped us so much and, although we pay $4,800 annually, in return it saves a lot of our time."
"The KODAK Info Input Solution offers fast workflows for extracting information from even the largest documents."
"By using KODAK Info Input Solution, we can scan the document, which automatically enters all details, allowing us to avoid mistakes in this way."
"The most valuable feature of KODAK Info Input Solution is the open intelligence piece, the ability to consume five different OCR engines."
"I find the pricing of KODAK Info Input Solution to be friendly and affordable because before implementing the software in our company, our system manager discussed it with us and we found the pricing to be reasonable, which is why we recommended it."
"The KODAK Info Input Solution's customer support is the best."
 

Cons

"I just came to understand that there is a cloud attached to it. I would like to see how the cloud is going to work, because every application is coming out with a cloud version. If you are not on-premise, then you will need to have Citrix automation."
"Automation Anywhere changed OCR features in A2019. My suggestion is to improve the OCR command scope and usability. We use OCR for PDF data extraction as we use in V. 11.x product."
"Their technical support is good, but it could be better."
"The licensing model could be a lot less complex, mainly due to their different structures, which are not straightforward."
"We have used the technical support. I am quite unhappy with the support part."
"Certain areas of the user interface require improvement."
"Cloud was one of the features we wanted to see, because it makes it much easier. The second feature is ease of use in terms of agnostic operating system."
"Automation Anywhere can improve process mining."
"I would like to see integration of Watson AI technology into Datacap."
"They have to stop focusing on new development and stabilize the latest release. It is not stable."
"Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."
"The solution's scalability needs improvement."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
"Datacap's technology seems a little behind the industry. It's still using the old .NET framework. They should move to .NET Core and start integrating some machine learning. You can do some integration yourself, but you expect a solution to include the latest machine-learning approaches if you're paying reasonable money for it."
"Datacap is not that difficult to set up, however, there are some limitations. For example, it's supposed to only be used with Windows, it will not support a Linux platform and has been built on top of .Net technologies."
"When a client's requirement is not available in Datacap, out-of-the-box actions should be simpler to implement and not very complex."
"Integrating KODAK Info Input Solution with other software, such as Laserfiche, presents challenges due to inadequate documentation and an unintuitive web services interface."
"The KODAK Info Input Solution can improve its connection with scanners. It connects most effectively with Kodak's own scanners, specifically the S S S SMAX Scanners, while connections with other brands, such as Epson or HP, can take more time."
"The only area I think KODAK Info Input Solution could improve on is making their user interface more user-friendly and offering full customer customization of features."
"The main challenge concerns the mobile application."
"The most significant area for improvement in the KODAK Info Input Solution is its ability to support custom definitions and auto-learn."
"Sometimes there is an accuracy problem with KODAK Info Input Solution. Sometimes while connecting to the database, it shows errors, such as SQL login failed, your port is blocked, or not reachable."
"One area of KODAK Info Input Solution that I would like to see improved or enhanced in the future is support, especially sales support."
 

Pricing and Cost Advice

"Talk to your manager and try to procure an automation license for training. This will allow you to train people, so you can move to automation."
"The licensing cost for Automation Anywhere is high."
"The pricing and licensing are definitely moderate to costly but easily recoverable by achieving ROI quickly."
"Cost is the biggest area in need of improvement for Automation Anywhere. Annually it's $250,000. That's what deterred us right away."
"The product starts at $10,000 and then it's up to you regarding how much you can consume."
"We have seen a return of investment because it takes less time to market in our current process. I would estimate a times savings between 20 to 30 percent."
"Initially, they charged a premium, but now the rest of the vendors have increased their overall pricing and Automation Anywhere is not that high at this time. It's pretty viable."
"I am not sure about the costs, but two Bot Runners and four Bot Creators may cost approximately 1CR."
"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."
"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."
"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."
"It is an expensive solution."
"This solution is the most expensive in the market."
"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."
"Pricing needs to stay competitive."
"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."
"The pricing of KODAK Info Input Solution in Mexico is very expensive, and the government's purchasing process requires convincing many stakeholders."
"Although KODAK Info Input Solution's pricing is competitive within the industry's consumption-based model, its approach is overly complex."
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913,683 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
14%
Manufacturing Company
10%
Outsourcing Company
9%
Government
8%
Media Company
22%
Construction Company
11%
Financial Services Firm
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for IBM Datacap?
Pricing is in the mid-range but could be more affordable, rated at four point five.
What needs improvement with IBM Datacap?
IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing ...
What is your primary use case for IBM Datacap?
I primarily use IBM Datacap ( /products/ibm-datacap-reviews ) for data capture and scanning documents with OCR. Speci...
What is your experience regarding pricing and costs for KODAK Info Input Solution?
KODAK Info Input Solution starts from implementation, depending on where you are going to implement it. For us, we im...
What needs improvement with KODAK Info Input Solution?
One area of KODAK Info Input Solution that I would like to see improved or enhanced in the future is support, especia...
What is your primary use case for KODAK Info Input Solution?
I work with a company that deals with safety and we normally have clients. We send our field teams to go and do inspe...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Datacap
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
Information Not Available
Find out what your peers are saying about IBM Datacap vs. KODAK Info Input Solution and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.