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IBM InfoSphere Information Server vs Zapier comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM InfoSphere Information ...
Ranking in Data Integration
34th
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
9
Ranking in other categories
Metadata Management (8th)
Zapier
Ranking in Data Integration
23rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Cloud Data Integration (13th), Business Orchestration and Automation Technologies (20th), AI Software Development (20th)
 

Mindshare comparison

As of September 2026, in the Data Integration category, the mindshare of IBM InfoSphere Information Server is 0.8%, down from 0.9% compared to the previous year. The mindshare of Zapier is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration Mindshare Distribution
ProductMindshare (%)
Zapier1.1%
IBM InfoSphere Information Server0.8%
Other98.1%
Data Integration
 

Featured Reviews

MI
Senior Data Engineer at Mohammed Mansour Alrumiah
Faced challenges with customer support and documentation but have benefited from reliable data integration over the years
As for utilizing the platform's metadata management feature, I have not worked on that feature yet, but personally, I have done that. To evaluate the effectiveness of IBM InfoSphere Information Server's data integration capabilities, if IBM is providing all the solutions we are using, then it is definitely a helpful thing. Mostly, the other thing is that it is a big area including data governance, data lineage, data management, and metadata, but every customer is not putting that much effort and money on that. They mostly migrate the data, use it, and forget it, but slowly things are changing. I am working in Saudi Arabia, so here also data governance, data management, and those kinds of things are getting attention. Regarding how scalable IBM InfoSphere Information Server is, I need to learn how to tune performance and scalability on the cloud. I am familiar with localized hardware, but on the cloud, I still have to do the work around it. In the beginning, we estimate the load and based on that, we put the hardware, but if there is continuous increase, I believe IBM also faces problems. Scalability needs to be improved because once the demand comes, you should be able to improve it, but for that, documentation on how to add hardware or resources to the software needs to be proper. I do not have much hands-on experience with that.
Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Modular automations have streamlined onboarding and now orchestrate delayed multi-day workflows
Zapier offers the best features through the capability to make our own webhooks and the delay functionalities, which stand out in Zapier.The delay functionality and custom webhooks are valuable for our organization because of how we deal with things at our organization by creating things in a very modular way. We will have different modules talking to each other for a specific complex workflow. A webhook is what helps solve most of it because we can create all the different modules as a separate workflow in Zapier with their own custom webhook URL and then call them or chain them together to create a complex workflow solving a bigger use case problem. Secondly, the delays, with having a bigger delay in number of days, gives the automation a bigger window to run in, which is not the case with make.com or any other platform that we use for automation. The delays on other platforms are mostly within the range of one to five minutes because the scenario needs to run on that particular go. With Zapier, the scenario can span over multiple days and it does not take up running memory. Rather than that, it goes to sleep and runs back again after the designated time. With Zapier, I am able to handle workflows much faster. I have been able to reduce the effort the manual onboarding team and the operations team had to do in terms of employee onboarding. We have reduced the workflow time and made things more efficient and smoother and avoided any repetitive tasks in the day-to-day workflow of a team member. There is a significant reduction in manual work and team members save time by eliminating multiple workflows which are repetitive in nature that the automation team builds for them using Zapier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Deploying the solution is straightforward for me."
"Data connections, data partitioning, flexibility, and performance are the most valuable features."
"Over the years of working with IBM InfoSphere Information Server, I see basically the strength of the tool, capability, and load balancing, which I see is really good."
"Stability-wise, I rate the solution a ten out of ten."
"The initial IBM InfoSphere Information Server is straightforward and you can choose what type of installation you want, such as a customized installation, with clear-cut documentation that, if followed, works fine and the installation has not given us issues."
"IBM InfoSphere Information Server is stable."
"The integration with different technologies is the most valuable feature."
"This solution has reduced the time it takes for ETL. We took an existing Teradata ETL application from three days to eight minutes."
"Technical support is fantastic; top notch."
"The product's initial setup phase was very easy."
"Zapier is a powerful tool; it helps us automate social media curation, sales funneling, client onboarding, and qualitative data collection, while improving team productivity, collaboration, transparency, and accountability."
"It revolutionized our back-office."
"Zapier is the tool with the most connectors and has been quite forward in that case."
"Webhooks and multi-step zaps are the most valuable features."
"Zapier has allowed our company to focus on important goals and run smoothly, rather than spend our time getting bogged down in mundane, busy work."
"Thanks to Zapier, I was able to integrate all the appointments into the Salesforce calendar."
 

Cons

"We have decided to decrease the usage of metadata management because we did not see any significant advantages."
"Customer Service: It's poor."
"This solution would benefit from the engine being made more lightweight."
"Unlike other tools, IBM tools do not provide much help from the internet, so additional support should be available."
"IBM InfoSphere Information Server should be more scalable. It should have the option to change the configuration to run on a single, non-multiple node, or multi-threading processing."
"Their technical support needs improvement."
"There are certain shortcomings in the cloud side of the solution, where improvements are required."
"Heavy use of scratch disk which sometimes leads to failure."
"I think that this solution should have more apps connected to it."
"There could be improvements in creating more complex workflows within the data domain."
"We currently switch from Zapier because it was so expensive. My experience shows that for our use cases, other tools are cheaper."
"In terms of scalability, we have found that we need to create multiple redundant Zaps in order to compensate for logic."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
"The only frustrating thing was the support. Most applications have a chat or call center function for support."
"The cost of the solution is high. It's a bit costly as compared to Tableau or other solutions that are available in the market."
"If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes."
 

Pricing and Cost Advice

"The licensing cost of IBM InfoSphere Information Server depends on how many users there are."
"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"Think your Zaps through to make sure you don't use more Zaps than you need."
"The product is reasonably priced."
"The price of Zapier is approximately $75 monthly."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
14%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
16%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What needs improvement with IBM InfoSphere Information Server?
We are using the on-premises version of IBM InfoSphere Information Server, but we feel that all new development is mainly for the cloud. We receive corrections of errors, but we do not see new func...
What is your primary use case for IBM InfoSphere Information Server?
My usual use case for IBM InfoSphere Information Server is ETL, where we take data from one source to another data warehouse solution.
What advice do you have for others considering IBM InfoSphere Information Server?
We are about to change our platform from IBM AIX to SUSE Linux, as our whole platform is changing, so everyone should change from IBM to SUSE Linux. It would be very difficult for us to have a diff...
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
Zapier can be improved by having more complex running scenarios, such as running code and more custom modules, and maybe multi-router cases which will make the workflows even tighter and more compl...
What is your primary use case for Zapier?
My main use case for Zapier is that it acts as a no-code automation platform which helps us in automating business platforms and business process automation. It is a tool that we were using prior t...
 

Also Known As

InfoSphere Information Server, IBM Information Server
No data available
 

Overview

 

Sample Customers

Canadian National Railway Company, Chickasaw Nation Division of Commerce, Swedish Armed Forces, BG RCI, Janata Sahakari Bank Ltd., University of Arizona, Biogrid Australia
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about IBM InfoSphere Information Server vs. Zapier and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.