


IBM Robotic Process Automation and Jiffy.ai Automate compete in the automation software category. IBM seems to have the edge due to its simplicity and better enterprise integration.
Features: IBM Robotic Process Automation offers drag-and-drop functionalities, integration with Salesforce and Watson, and comprehensive automation tools. Jiffy.ai Automate provides a flexible app-based approach, machine learning capabilities, and strong OCR support.
Room for Improvement: IBM needs to enhance its machine-learning capabilities and improve non-IBM system integration. It should also address browser independence for its Recorders feature. Jiffy.ai requires better community support, improved usability for non-IT users, and enhanced workflow design simplicity and customization.
Ease of Deployment and Customer Service: IBM provides versatile deployment options, including on-premises and hybrid environments. Customer service is mixed, noted for responsiveness despite some delays. Jiffy.ai offers flexible cloud deployment and satisfactory customer support, with a need for more training resources.
Pricing and ROI: IBM is priced higher but offers flexibility across products, achieving ROI in six months to a year. Jiffy.ai's pricing is competitive and appealing to small businesses with a cost-effective license model, promising a similar ROI timeframe.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
My customers have seen high ROI with IBM Robotic Process Automation (RPA) because it has a lower cost than other vendors.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
They need to improve their support by having more experienced level one support.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
The centralized control room allows us to orchestrate and manage bots seamlessly.
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
The solution is very scalable because it's supported by Cloud Pak for Automation, allowing scaling with other solutions or independently.
I would rate the scalability of IBM Robotic Process Automation (RPA) as eight on a scale of one to ten.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
IBM Robotic Process Automation (RPA) has been running smoothly for four years without any errors, which indicates a high level of stability.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
The pricing of IBM Robotic Process Automation (RPA) is an area that could be improved.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
We haven't encountered any errors in the last four years, which speaks to its reliability.
The analytics and reporting tools in IBM Robotic Process Automation (RPA) are the best compared to all other RPAs because all other RPAs only use dashboards while IBM is the only one to have a reporting tool that includes dashboards.
| Product | Mindshare (%) |
|---|---|
| Automation Anywhere | 5.5% |
| IBM Robotic Process Automation (RPA) | 2.0% |
| Jiffy.ai Automate | 1.0% |
| Other | 91.5% |

| Company Size | Count |
|---|---|
| Small Business | 154 |
| Midsize Enterprise | 82 |
| Large Enterprise | 536 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 3 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.
Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.
What are the important features of Automation Anywhere?
What benefits should be evaluated in reviews?
In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.
IBM Robotic Process Automation offers intuitive drag-and-drop features and strong integration with Watson, enhancing document analysis insights. It automates routine tasks, effectively boosting workflow efficiency and user productivity. Ideal for hybrid cloud environments, setup is straightforward and error-free.
Designed to reduce coding requirements, IBM Robotic Process Automation integrates with Watson to provide valuable insights from document analysis. It's popular for automating routine tasks to enhance workflow efficiency. Users can effortlessly automate processes, benefit from cost reductions, and enjoy increased productivity without encountering errors. It seamlessly integrates with hybrid clouds while offering robust analytics through advanced dashboards. While some users suggest improvements in scheduling, integration with non-IBM systems, and AI features, the system remains a strong performer with opportunities for evolution in cost management and support documentation.
What features should be considered?IBM Robotic Process Automation is frequently deployed in finance, IT, banking, and hospitality sectors to automate financial tasks like payments and accounts processing. It's also invaluable in customer service for automating call center operations and onboarding procedures, streamlining activities in diverse industries to enhance operational efficiency.
Jiffy.ai Automate offers an agile app-based approach to streamline complex business processes, seamlessly integrating applications while providing accessibility for non-technical users through a powerful workflow engine.
Jiffy.ai Automate leverages a configurable workflow engine and scriptable solutions to automate complex processes, integrating multiple applications with ease. Its innovative interface enables non-technical users to navigate and utilize functionalities efficiently. The addition of computer vision technology provides significant time-saving benefits, particularly in finance and invoice data extraction tasks. Compatibility with Python and straightforward API integration allow for extensive customization. Despite its capabilities, some users report limited support services and training resources, and note areas for UI and UX refinement to enhance accessibility. Though containerization and functionality have seen improvements, there's room for further development in comprehensive automation.
What are the standout features of Jiffy.ai Automate?In industries such as finance and supply chain, Jiffy.ai Automate is utilized for automating Windows applications, document processing, and finance operations. It's deployed on virtual servers for tasks like desktop automation, OCR, procurement, payroll, invoice scanning, and document attestations. Organizations use it for accounts payable and receivable operations, incorporating both on-premises and cloud solutions to optimize processes like bank conflation, WPS, and HR document management.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.