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IBM Security Identity Governance and Intelligence vs OpenText Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Security Identity Gover...
Ranking in User Provisioning Software
14th
Ranking in Identity Management (IM)
30th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OpenText Identity Manager
Ranking in User Provisioning Software
9th
Ranking in Identity Management (IM)
15th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Identity Governance Administration (IGA) (7th)
 

Mindshare comparison

As of June 2026, in the User Provisioning Software category, the mindshare of IBM Security Identity Governance and Intelligence is 3.1%, up from 2.0% compared to the previous year. The mindshare of OpenText Identity Manager is 3.4%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
OpenText Identity Manager3.4%
IBM Security Identity Governance and Intelligence3.1%
Other93.5%
User Provisioning Software
 

Featured Reviews

reviewer1830612 - PeerSpot reviewer
Head, Cybersecurity at a tech services company with 11-50 employees
We use the solution to ensure organizations conform to industry base certifications and best practices
We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases I think the product's most…
reviewer2401464 - PeerSpot reviewer
Architect at a consultancy with 51-200 employees
Updates systems quickly and does not have a limit on the number of users
NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Lifecycle management, governance and documentation."
"I would rate the price eight out of 10, with 10 as the best value for money."
"We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases."
"This solution has a very good dashboard and the documentation is also very good, and life cycle management and governance are also good features in this solution."
"The greater strength was to keep the identities synchronized without failures in both attributes and passwords."
"Identity and access management processes have developed to become automatic and fast."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The product is easy to use."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"I like the eDirectory feature."
"The identity vault, password syncing and self service Password Reset are valuable features, and NetIQ does a good job with password syncing among directories."
 

Cons

"I think improvements could be made in the self service center, making it easier for the user to understand."
"Self service center is not always easy to understand."
"The solution is also a bit pricey for the Nigeria region."
"The user facing interfaces are not too friendly and they are also fairly hard to configure."
"There are some limitations in the custom workflows, mainly in the GUI presentation, but the latest release improved."
"Technical support is average. When it's come to complex issues, it takes longer than expected to solve."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"If it works, Designer is a charm, but it can be a pain to keep updated because of all the Java stuff that regularly goes wrong."
"Scalability becomes an issue if the vision changes from the initial implementation. Not being flexible and having to rewrite quite a bit of code for even a simple added feature makes it difficult."
"The UI for requesting and approving rights have been a little outdated, however, in the most recent version that has been addressed."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
 

Pricing and Cost Advice

"I would rate the price eight out of 10, with 10 as the best value for money."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"The price of the solution is a bit high and could be reduced."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"The solution is quite affordable."
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Top Industries

By visitors reading reviews
Construction Company
15%
Financial Services Firm
13%
Government
12%
Computer Software Company
8%
Financial Services Firm
12%
Manufacturing Company
9%
Outsourcing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

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What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
What is your primary use case for NetIQ Identity Manager?
NetIQ Directory is the main function of the product. As far as I know, it is the only event test directory that exists. It has all the potential for event-based testing. It has rules, connectors, a...
 

Also Known As

IGI, IBM Security Identity Manager, ISIM
Novell Identity Manager
 

Overview

 

Sample Customers

E.ON Global Commodities
Sheetz
Find out what your peers are saying about IBM Security Identity Governance and Intelligence vs. OpenText Identity Manager and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.