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IBM Security QRadar vs Tines comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
IBM Security QRadar
Ranking in Security Orchestration Automation and Response (SOAR)
5th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
217
Ranking in other categories
Log Management (6th), Security Information and Event Management (SIEM) (2nd), User Entity Behavior Analytics (UEBA) (2nd), Endpoint Detection and Response (EDR) (12th), Managed Detection and Response (MDR) (7th), Extended Detection and Response (XDR) (10th)
Tines
Ranking in Security Orchestration Automation and Response (SOAR)
6th
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Threat Intelligence Platforms (TIP) (11th), AI-Powered Security Automation (1st), AI IT Support (10th)
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of IBM Security QRadar is 5.9%, down from 7.8% compared to the previous year. The mindshare of Tines is 4.5%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.7%
IBM Security QRadar5.9%
Tines4.5%
Other85.9%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Have managed daily asset and alert monitoring effectively but have encountered limitations with manual processes and interface usability
It's still very manual and doesn't work on its own. It's still in an early stage and not on par where we can consider it a really successful detection system. The accuracy is not there. The UI could be better when compared to Sentinels where we can use flags and tagging. It could be much more user-friendly. IBM Security QRadar has all features and is fully competitive with other SIEM tools, but when it comes to user-friendliness, a new user takes time to get used to it. More intuitive, user-friendly interfaces and more helpful documentation would be beneficial. The query searching and data fetching could be faster. In large to very large organizations with around 5,000 or 6,000 assets or beyond, even with proper configurations and RAM and hardware backing up, the query is fairly slow.
MI
Cyber Security Engineer at a tech vendor with 1,001-5,000 employees
Automation has transformed alert triage and now powers AI-driven security operations
There are three things that I would say could be better. The first is the Change Control UI. I have noticed that the UI for Change Control is a bit difficult to navigate and assess, but I know that Tines is working on that and so hopefully we will see results soon. The second thing is the action called Implode. The issue with the Implode action is that once we get a certain number of events into the Implode action, we lose context of all the events except the last one that came in, so it is a bit difficult to send data back once it goes through the Implode action. I have raised this up with Tines, but I do not know if they are working on this or not. The third thing is the capacity to debug. If my story is not attached to a case, it is a bit difficult to debug if I run into an error. I have to identify the exact event that caused the error and then start debugging from there, so that is not entirely user-friendly. These are the three downfalls that I have noticed with Tines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"What I appreciate most about Torq is that it is an essential part of our system."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Blocks of predefined conditions can be used to configure detection rules without having to write complicated script."
"It's hard for me to pinpoint any one feature that's most valuable because it is all about consuming logs and analyzing them. We started using QRadar UBA because we needed something that could analyze Linux authentication information. Other products take care of the Windows platform."
"The support is very good. We get support whenever we need it. Sometimes they respond immediately and sometimes it will be within 24 hours. We can ask them to please do it right away and they can get a request done within an hour or two."
"Technical support is good; my personal experience was fantastic, they are always good and we have never had any problems."
"The initial setup is not complex or difficult."
"It comes with many rules disabled. You can tune them and modify them according to your enterprise needs and avoid false positives."
"IBM QRadar User Behavior Analytics has easy architecture, has a good portfolio and integration."
"I like the graphical interface, it's so good and easy."
"The best thing is that it's no code, so it doesn't require coding knowledge."
"One of the most valuable features is that it’s a low-code solution."
"The best advantage is the no-code automation, excellent customer support services, and ease of integration with other tools."
"For an analyst, it would take at least one hour to two hours to get the result with this much perfection, but with Tines, it happens instantaneously."
"The tool was vendor-neutral."
 

Cons

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Regarding the pricing of Torq, I would say it is expensive."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"The initial deployment of Torq was not easy."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"The initial deployment of Torq was not easy."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"The usability of interfaces could be improved and the solution could have better correlation services, as well as faster and updated intelligence interfaces."
"In terms of additional features, a mobile app would be nice. Also, the reporting is definitely okay, but you have to make sure that everybody with different roles can understand it. There is room for improvement in the reporting."
"The AI engine could be smarter."
"It is not easy to use. The updates are not very easy."
"The user interface is a bit difficult to get used to."
"The first area for improvement is the cost. It's a little bit too expensive for us."
"SOAR is what is expected the most from QRadar. They have something called SOAR Resilient, and it would be great if that gets induced in SIEM. IBM QRadar (as well as McAfee ESM) should have analytics platform integration. Currently, SIEMs don't have full-fledged integration with analytics where we are able to dump our data in SIEM, and the same data can be called from different analytics applications. We should be able to bring this data to a platform like Hadoop for big data and run the analytics there. Currently, people are seeing the past data and taking some actions in the present, but when it comes to analytics, there should be futuristic data where you can predict something out of your present and past data. Apart from that, I would like to see a full-fledged ITSM tool in QRadar. It sometimes has some technical issues that need to be checked. It requires a dedicated QRadar engineer to completely manage it. It has different module sets, such as event collector and event processor, and some technical glitches come in between. It takes the log but doesn't exactly process it in the way we want."
"IBM Security QRadar's mobile app lags behind with limited offensive viewing and no push alerts for high-severity incidents."
"They started implementing some AI, and their AI is isolated."
"Maybe Tines can add more features and demonstrations, like videos on how to use the features within the tool."
"There are three things that I would say could be better."
"Tines was a little bit more expensive than Torq."
"Reporting and dashboards could be more advanced for deeper analysis."
 

Pricing and Cost Advice

Information not available
"There are additional costs, such as the cost associated with the different hardware required for implementation and deployment. Along with the add-on apps, these are all additional costs, and they require licensing as well."
"The price of this solution is reasonable."
"You have a one-time payment, and you also can purchase it for one year as a subscription. We have it on-premise, and we have a permanent license for it. We have to pay for the support on a yearly basis. If you compare its cost with Sentinel for one year, QRadar would seem more expensive, but if you compare its cost over five or ten years, Azure Sentinel will be more expensive than QRadar. If you compare its cost with Sentinel for one year, QRadar would seem more expensive, but if you compare its cost over five or 10 years, Azure Sentinel can be more expensive than QRadar."
"Its price is good in terms of efficiency and the number of people required for implementing various things. You might pay more in terms of money, but you might save on the number of people. For example, if you are using Kibana, you have to pay more for people or experts, which is not the case with IBM QRadar."
"Pricing and licensing are competitive. Their new licensing options allow logs to bypass the correlation engine for a flat rate, which is also appealing for log data that is compliance-driven for a small amount of money."
"The pricing is always fine."
"The tool's on-premise version is expensive. However, it is cheaper than Splunk. The hybrid model offers shared instances for customers, which is not expensive. Customers with a limited budget can opt for it. You can get premium support with licenses. However, if you need customized integration, you need to buy it."
"I think my company pays for the license yearly."
Information not available
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
10%
Construction Company
10%
Manufacturing Company
9%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
7%
Construction Company
7%
Financial Services Firm
13%
Manufacturing Company
8%
Construction Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise39
Large Enterprise105
No data available
 

Questions from the Community

What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendli...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What is your experience regarding pricing and costs for IBM Security QRadar?
Pricing and the license of EPS were managed by the governance team. I was not responsible for managing those. I was s...
What needs improvement with Tines?
There are three things that I would say could be better. The first is the Change Control UI. I have noticed that the ...
What is your primary use case for Tines?
In the cybersecurity engineering and security automation field, we use Tines to automate the enrichment and analysis ...
What advice do you have for others considering Tines?
We are not in control of the deployment anymore. Initially we were using an S3 bucket to deploy Tines, but now Tines ...
 

Comparisons

 

Also Known As

No data available
IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
No data available
 

Overview

 

Sample Customers

Information Not Available
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Information Not Available
Find out what your peers are saying about IBM Security QRadar vs. Tines and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.