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IBM SevOne Network Performance Management (NPM) vs LiveAction LiveNX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
37th
Ranking in IT Infrastructure Monitoring
43rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Server Monitoring (18th), Log Management (44th), Cloud Monitoring Software (29th)
LiveAction LiveNX
Ranking in Network Monitoring Software
50th
Ranking in IT Infrastructure Monitoring
48th
Average Rating
6.8
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. The mindshare of LiveAction LiveNX is 0.7%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…
Mahesh Doshi - PeerSpot reviewer
Very good reporting and alerting abilities but inadequate enhancement support
Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The monitoring of the network is very customizable. That is its unique feature."
"The most valuable feature as of late has been the API integration with ServiceNow."
"With this tool it is interesting to show the info to the client and explain where the traffic is."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."
"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"Its analytical capability is really good."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"The product has a very good graphical interface."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"The intention and the idea of the filter is great."
 

Cons

"The GUI: both the dashboard/user view and the admin tool."
"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."
"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"Software upgrades can be tricky is not easy."
"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."
"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."
"Some similar solutions offer end-to-end visibility."
"This is a horrible solution and I think everything needs to be improved."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"Sometimes the solution does not register devices properly and that is a bug."
"The only downside to this software is the price."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"The tool crashes sometimes when we try to pull reports simultaneously."
"They need to create a more simplified UI."
 

Pricing and Cost Advice

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"The pricing has been fair."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"There are cheaper solutions available."
"It is inexpensive compared to other monitoring tools."
"We use the free version."
"It's very expensive."
"The solution is fairly expensive compared to other products."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
16%
Computer Software Company
14%
Legal Firm
6%
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SevOne Network Data Platform?
I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...
What is your experience regarding pricing and costs for SevOne Network Data Platform?
The tool is not expensive. We were able to negotiate with SevOne on pricing.
What needs improvement with SevOne Network Data Platform?
SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.
What do you like most about LiveAction LiveNX?
The product has a very good graphical interface.
What needs improvement with LiveAction LiveNX?
The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers. Most of these analytical packages have the same ...
What is your primary use case for LiveAction LiveNX?
Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on ...
 

Also Known As

SevOne
LiveNX
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. LiveAction LiveNX and other solutions. Updated: February 2025.
845,406 professionals have used our research since 2012.